Every source behind the read

73 sources in Leaders and teams rolling it out, with product documentation Showing all 124 sources

1. No opinion stated

   Mayank-Draup, GitHub user

   Streaming: custom engine agent responses longer than 2 minutes can't be delivered in M365 CopilotGitHub issue, OfficeDev/microsoft-365-agents-toolkit

   When the team's agent takes longer than 2 minutes, Microsoft 365 Copilot rejects the stream and the user gets no answer, even with progress updates every 25 seconds.

   Published Oct 13, 2026self-described: Team running a custom engine agent built on the Agents SDK for Python

   Counts toward

   • Agents & Cowork: Mixed or negative
   • Feature Gaps: Raised as a concern

   Published on

   Communities & Admin Forums

   Who

   Department

   Evidence

   Reported

   Applies to

   Current

   Observed on

   Microsoft 365 Copilot, custom engine agent

2. No opinion stated

   ankitjaggi, GitHub user

   MCP agent connector with DCR works in Copilot Cowork but returns "User does not have sufficient permissions" in Copilot Chat and ResearcherGitHub issue, OfficeDev/microsoft-365-agents-toolkit

   The same MCP agent connector works in Copilot Cowork but fails every tool call in Copilot Chat and Researcher, which Microsoft's Store validation team reproduced and which blocks store certification.

   Published Oct 9, 2026self-described: Company submitting an MCP agent connector app to the Microsoft Store

   Counts toward

   • Agents & Cowork: Mixed or negative
   • Feature Gaps: Raised as a concern

   Published on

   Communities & Admin Forums

   Who

   Department

   Evidence

   Reported

   Applies to

   Current

   Observed on

   Copilot Cowork, Copilot Chat, Researcher

3. No opinion stated

   Te Kawa Mataaho Public Service Commission, New Zealand

   OIA response on agencies' use of Microsoft CopilotGovernment OIA response, publicservice.govt.nz

   MBIE completed a structured trial of Copilot for drafting ministerial correspondence and reports better quality and efficiency in that process; no timings are given.

   "The trial improved the quality and efficiency of the ministerial correspondence process and…"

   Published Oct 9, 2026self-described: Official Information Act response covering MBIE's Copilot trial

   Published on

   Business Blogs & Evaluations

   Who

   Organization-wide

   Evidence

   Reported

   Applies to

   Current

   Observed on

   Microsoft 365 Copilot licences

4. Negative

   mugenjin23, Hacker News commenter working in Australian local government

   Comment on: Microsoft abandons personal AI chatbot race with Copilot rebootHacker News comment

   In Australian local government, organizations struggle to explain the many Copilot products and features to staff, and each rebrand adds work.

   Published Sep 26, 2026self-described: Australian state and local government organizations

   Counts toward

   • Overall signal
   • License Cost & Confusion: Raised as a concern
   • Admin Controls: Raised as a concern
   • Adoption needs enablement

   Published on

   Communities & Admin Forums

   Who

   IT & leadership

   Evidence

   Reported

   Applies to

   Current

5. No opinion stated

   UK Ministry of Justice

   AI Action Plan for Justice: one year onGovernment progress update, GOV.UK

   The Ministry of Justice runs targeted, ongoing rollouts of Copilot for Microsoft 365 and ChatGPT Enterprise side by side, with no licence counts published.

   "…targeted, ongoing rollouts of Copilot for Microsoft 365 and ChatGPT Enterprise…"

   Published Sep 24, 2026self-described: Targeted staff rollouts across the justice department

   Published on

   Business Blogs & Evaluations

   Who

   Organization-wide

   Evidence

   Reported

   Applies to

   Current

   Observed on

   Copilot for Microsoft 365 and ChatGPT Enterprise

6. Mixed

   Tony Redmond, Microsoft 365 for IT Pros author

   Preparing a Microsoft 365 Tenant for Copilot in Late 2026Independent review, Microsoft 365 for IT Pros (office365itpros.com)

   Advises buying a few Copilot licenses first because they turn on SharePoint Advanced Management, cleaning up SharePoint and Anyone links, and favoring E5 for compliance before a full rollout.

   Published Sep 4, 2026Advice for Microsoft 365 tenants preparing Copilot deployments

   Not counted

   Its author has been a Microsoft MVP since 2004. Kept in the record; it takes part in no figure.

   Published on

   Business Blogs & Evaluations

   Who

   IT & leadership

   Evidence

   Reported

   Applies to

   Current

7. Negative

   snowwrestler, Hacker News commenter

   Comment on: How to Build a McKinsey-Style PowerPoint with AI: 8 Rules for Consulting SlidesHacker News comment

   In a workplace test of Microsoft Copilot, PowerPoint disappointed most: nobody could get a decent deck or a usable starting point.

   Published Aug 26, 2026self-described: Workplace testing Microsoft Copilot for PowerPoint

   Counts toward

   • Overall signal
   • Answer Quality: Mixed or negative

   Published on

   Communities & Admin Forums

   Who

   Department

   Evidence

   Reported

   Applies to

   Current

   Observed on

   Copilot in PowerPoint

8. No opinion stated

   Yulin Yu and four co-authors, Microsoft with a University of Arizona coauthor

   AI adoption and application activity in 11 companiesResearch paper, arXiv

   A difference-in-differences study by Microsoft researchers links Copilot adoption to a 21.2% gain in productivity app actions and 7.1% in communication app actions among regular users.

   "Difference-in-Differences analyses show that the adoption of AI is related to a significant increase in both productivity (21.2% gain) and communication (7.1% gain) application ac- tions among users who used the AI system more than 100 times over a 20-week post-adoption period."

   Published Aug 16, 2026self-described: 11 companies with at least 1,000 Copilot licences each

   Not counted

   Its authors are Microsoft researchers. Kept in the record; it takes part in no figure.

   Published on

   Business Blogs & Evaluations

   Who

   Department

   Evidence

   Measured

   Applies to

   Current

   Observed on

   Microsoft 365 Copilot licences

9. Mixed

   Different_Coffee_161, IT administrator

   Claude M365 Connector vs Copilot: are we creating long-term technical debt? : sysadminReddit post

   An admin weighing Claude's Microsoft 365 connector says Copilot disappointed at first but now fits accounting, HR, and general staff better through agents, Purview, DLP, and label support.

   Published Aug 6, 2026self-described: IT administrator planning Claude integration with Microsoft 365

   Counts toward

   • Overall signal
   • Microsoft 365 Reach: Positive
   • Enterprise Data Terms: Positive
   • Should Microsoft Copilot be the organization's main AI assistant?: Copilot as the main assistant

   Published on

   Communities & Admin Forums

   Who

   IT & leadership

   Evidence

   Reported

   Applies to

   Current

10. Negative

    desispeed, Reddit commenter

    Comment on: Claude M365 Connector vs Copilot: are we creating long-term technical debt? : sysadminReddit comment

    The commenter's organization dropped Microsoft 365 Copilot after about six months and moved to Claude.

    Published Aug 6, 2026self-described: Professional team that ditched 365 Copilot for Claude after six months

    Counts toward

    • Overall signal
    • Should Microsoft Copilot be the organization's main AI assistant?: Another assistant first
    • Does the paid Copilot license earn its price over what Copilot Chat or another tool provides?: Not worth it yet

    Published on

    Communities & Admin Forums

    Who

    Department

    Evidence

    Reported

    Applies to

    Current

11. No opinion stated

    HM Revenue & Customs

    HMRC transformation roadmap: progress update 2026Government progress update, GOV.UK

    HMRC had issued over 28,000 Copilot licences by March 2026 and plans to reach 50,000 during 2026.

    "…by March 2026, HMRC had issued over 28,000 Copilot licences to colleagues…"

    Published Jul 27, 2026self-described: Department-wide Copilot rollout after the phase 3 trial

    Published on

    Business Blogs & Evaluations

    Who

    Organization-wide

    Evidence

    Reported

    Applies to

    Current

    Observed on

    Microsoft 365 Copilot licences

12. No opinion stated

    Omidreza Shoghli, UNC Charlotte, with an NCDOT coauthor

    Generative AI adoption at a state transportation agencyResearch paper, arXiv

    Perceived usefulness fell from 3.85 to 3.62 on a five-point scale after NCDOT's eight-week pilot, while ease of use, intention and trust held steady.

    "In 2025, NCDOT launched an eight-week pilot of Microsoft 365 Copilot involving approximately 175 employees…"

    Published Jul 15, 2026self-described: Eight-week pilot with about 175 NCDOT employees in 2025

    Published on

    Business Blogs & Evaluations

    Who

    Department

    Evidence

    Reported

    Applies to

    Still applicable

    Observed on

    Microsoft 365 Copilot licences

13. Positive

    HM Revenue & Customs

    Evaluation report: phase 3 trial of Microsoft CopilotGovernment evaluation report, GOV.UK

    In a self-reported survey of 1,364 staff from a randomly allocated cohort, HMRC users estimated saving about an hour a week after HMRC cut the figure by about 20%. 83% of licensed staff used Copilot, and security and privacy worries were the top reason non-users gave.

    Published Jul 9, 2026self-described: 3,000 randomly allocated licenses and 500 directly allocated, September to December 2024

    Counts toward

    • Overall signal
    • Meeting Recaps: Positive
    • Enterprise Data Terms: Mixed or negative
    • Adoption needs enablement
    • Should Copilot licenses go to everyone, or to selected roles first?: Selected roles first

    Published on

    Business Blogs & Evaluations

    Who

    Organization-wide

    Evidence

    Reported

    Applies to

    Current

    Observed on

    Microsoft 365 Copilot full licenses

14. Positive

    Antony Spence, Assistant Secretary for IT support, engagement and innovation, Australian Attorney-General's Department

    Attorney-General's Dept backs Copilot Chat, Google NotebookLMTrade press report, iTnews

    The department runs Copilot Chat in its own controlled tenancy at the protected level, so staff can use AI on their own data. This followed a public-data-only phase that fell out of favor, and humans still own every final version.

    Published Jul 6, 2026self-described: Department-wide Copilot Chat in the department's own tenancy, certified for data up to the protected level; talk at Google Cloud Summit Sydney

    Counts toward

    • Overall signal
    • Enterprise Data Terms: Positive
    • Check before it goes out

    Published on

    Business Blogs & Evaluations

    Who

    IT & leadership

    Evidence

    Reported

    Applies to

    Current

    Observed on

    Microsoft Copilot Chat

15. Mixed

    DramaticErraticism, Microsoft 365 admin at a large company

    Great news, CoWork for CoPilot has left beta...bad news, they are charging for it!!! : sysadminReddit post

    An admin at a large E5 company says users like Copilot Cowork. In the thread, metered credits put a mid-level task at US$4 to US$7, and only 1 to 5% of agents are really useful.

    Published Jun 16, 2026self-described: Large company on Microsoft 365 E5

    Counts toward

    • Overall signal
    • Agents & Cowork: Positive
    • License Cost & Confusion: Raised as a concern

    Published on

    Communities & Admin Forums

    Who

    IT & leadership

    Evidence

    Reported

    Applies to

    Current

    Observed on

    Copilot Cowork

16. No opinion stated

    Carly Page, reporter, The Register

    NHS prescribes half a million Copilot licenses for its paperwork headacheTrade press report, The Register

    NHS England expects more than half a million staff to have Microsoft 365 Copilot access by October 2026, citing the earlier pilot.

    "…more than half a million staff are expected to have access by October 2026…"

    Published Jun 8, 2026self-described: NHS England's national rollout announcement

    Published on

    Business Blogs & Evaluations

    Who

    Department

    Evidence

    Reported

    Applies to

    Current

    Observed on

    Microsoft 365 Copilot licences

17. Mixed

    Quothling, Hacker News commenter

    Comment on: Microsoft Copilot Cowork Exfiltrates FilesHacker News comment

    An IT team piloting Copilot Cowork is impressed, but is holding a wider rollout until Microsoft adds admin controls over what users can do with it.

    Published May 25, 2026self-described: Company piloting Cowork and waiting for admin controls

    Counts toward

    • Overall signal
    • Agents & Cowork: Positive
    • Admin Controls: Raised as a concern
    • Should Copilot licenses go to everyone, or to selected roles first?: Selected roles first

    Published on

    Communities & Admin Forums

    Who

    IT & leadership

    Evidence

    Reported

    Applies to

    Current

    Observed on

    Copilot Cowork pilot

18. Mixed

    Quothling, Hacker News commenter

    Comment on: The last six months in LLMs in five minutesHacker News comment

    Teams transcribes every meeting very well and Cowork drafts most presentations, but the regular Office 365 Copilot was poor enough that many colleagues stopped believing in AI.

    Published May 19, 2026self-described: European energy-sector company

    Counts toward

    • Overall signal
    • Meeting Recaps: Positive
    • Agents & Cowork: Positive
    • Answer Quality: Mixed or negative
    • Adoption needs enablement

    Published on

    Communities & Admin Forums

    Who

    Organization-wide

    Evidence

    Reported

    Applies to

    Current

    Observed on

    Copilot in Teams and Copilot Cowork

19. No opinion stated

    Scott Counts and co-authors, Microsoft

    How M365 Copilot is used at workResearch paper, arXiv

    Microsoft researchers describe Copilot as used every week by millions of people at more than a million companies, almost entirely for work.

    "Abstract:M365 Copilot is used every week by millions of people across more than a million companies around the world as part of their workflows. Uniquely positioned in the AI landscape given its near-exclusive use for work purposes, M365 Copilot can offer a clear picture of how people use AI for work and where that usage may expand next. This paper characterizes that usage through direct classification of user interactions with M365 Copilot Chat. Based on an anonymized and privacy-preserving analysis of a sample of approximately 5.5 million sessions, we combine a learned classification of user intent with a classification of O*NET work activities done with M365 Copilot Chat. We find that M365 Copilot is emerging as an everyday assistant for knowledge work: writing dominates, but users also rely on it for information retrieval, analysis, decision making and strategizing, and evaluating and diagnosing programs and systems, among others. Information seeking tasks remain common, but time trends suggest a relative shift away from ``chat as search'' and toward content and communication-related work. Comparisons across occupational groupings and to work done in the labor market further show that usage is broad but uneven, where the relative share of work done with M365 Copilot Chat cuts across jobs in some cases and is occupation-specific in others. Areas of relative underrepresentation in the labor market suggest the next frontier for enterprise AI adoption."

    Published May 11, 2026self-described: Telemetry across companies using Microsoft 365 Copilot

    Not counted

    Its authors are Microsoft researchers. Kept in the record; it takes part in no figure.

    Published on

    Business Blogs & Evaluations

    Who

    Department

    Evidence

    Reported

    Applies to

    Current

    Observed on

    Microsoft 365 Copilot licences

20. Positive

    827a, Hacker News commenter

    Comment on: Google's new gradient icons for Gmail, Calendar, Drive, and other appsHacker News comment

    Has seen a Microsoft 365 Copilot deployment at a Fortune 50 company improve productivity and onboarding and get strong reviews from employees.

    Published Apr 26, 2026self-described: Fortune 50 company deployment

    Counts toward

    • Overall signal
    • Does the paid Copilot license earn its price over what Copilot Chat or another tool provides?: Worth the license

    Published on

    Communities & Admin Forums

    Who

    Organization-wide

    Evidence

    Reported

    Applies to

    Current

21. No opinion stated

    Carsten F. Schmidt and four co-authors, Fraunhofer

    Acceptance of Microsoft 365 Copilot in a research organizationResearch paper, arXiv

    In two surveys, with 106 and 90 respondents drawn from 550 licensed employees, administrators rated Copilot more useful and reliable, scientists grew more positive over time, and structured text tasks gained most.

    "The study analyzes the introduction of Microsoft 365 Copilot in a non-university research organization using a repeated cross-sectional employee survey. We assess usefulness, ease of use, output quality and reliability, and usefulness for typical knowledge-work activities. Administrative staff report higher usefulness and reliability, whereas scientific staff develop more positive assessments over time, especially regarding productivity and workload reduction. Copilot is widely viewed as user-friendly and technically reliable, with greatest added value for clearly structured, text- based tasks. The findings highlight learning and routinization effects when embedding generative AI into work processes and stress the need for context-sensitive implementation, role-specific training and governance to foster sustainable acceptance of generative AI in knowledge-intensive organizations."

    Published Feb 20, 2026self-described: 550 licensed employees from May 2024, repeated survey

    Published on

    Business Blogs & Evaluations

    Who

    Department

    Evidence

    Reported

    Applies to

    Still applicable

    Observed on

    Microsoft 365 Copilot licences

22. Negative

    Tony Redmond, Microsoft 365 for IT Pros author

    Code Error Allowed Copilot Chat to Expose Confidential InformationIndependent review, Microsoft 365 for IT Pros (office365itpros.com)

    A code issue let Copilot Chat surface Sent Items and Drafts stamped Confidential despite a DLP policy, from first customer reports on January 21, 2026 until a fix rolled out in February.

    Published Feb 13, 2026Own tenant with a DLP policy for Copilot blocking the Confidential label

    Not counted

    Its author has been a Microsoft MVP since 2004. Kept in the record; it takes part in no figure.

    Published on

    Business Blogs & Evaluations

    Who

    IT & leadership

    Evidence

    Reported

    Applies to

    Still applicable

    Observed on

    Copilot Chat with a DLP policy for Copilot, advisory CW1226324

23. Negative

    sandos, Hacker News commenter

    Comment on: Claude Opus 4.6Hacker News comment

    At a global conglomerate that enrolled at least 1,500 people in business Copilot plans, the commenter believes few use even 10% of their quota.

    Published Feb 6, 2026self-described: Global conglomerate, 1,500+ Copilot users

    Counts toward

    • Overall signal
    • Low Adoption: Raised as a concern
    • Should Copilot licenses go to everyone, or to selected roles first?: Everyone at once

    Published on

    Communities & Admin Forums

    Who

    Organization-wide

    Evidence

    Reported

    Applies to

    Current

24. Mixed

    3acctforcom, Hacker News commenter who manages reporting, analytics, and coding teams

    Comment on: Claude Code is suddenly everywhere inside MicrosoftHacker News comment

    A manager waiting on legal sign-off to buy Copilot for Office, Power BI, and GitHub says staff meanwhile paste work into ChatGPT.

    Published Feb 2, 2026self-described: Reporting, analytics, and coding teams awaiting enterprise Copilot approval

    Counts toward

    • Overall signal
    • Enterprise Data Terms: Positive
    • Should Microsoft Copilot be the organization's main AI assistant?: Another assistant first

    Published on

    Communities & Admin Forums

    Who

    IT & leadership

    Evidence

    Reported

    Applies to

    Current

25. Positive

    UK Department for Work and Pensions

    An Evaluation of DWP's Microsoft Copilot 365 TrialGovernment evaluation report, GOV.UK

    Comparing 1,716 survey responses from licensed staff with 2,535 from non-users, DWP estimated 19 minutes saved per day once it controlled for interest in AI, and 10 to 12 minutes without. Most of the saving came from searching for information and writing email, with gains in job satisfaction and perceived work quality.

    Published Jan 29, 2026self-described: 3,549 licensed staff, October 2024 to March 2025

    Counts toward

    • Overall signal
    • Summaries save time
    • Adoption needs enablement
    • Useful for first drafts
    • Should Copilot licenses go to everyone, or to selected roles first?: Selected roles first

    Published on

    Business Blogs & Evaluations

    Who

    Organization-wide

    Evidence

    Measured

    Applies to

    Current

    Observed on

    Microsoft 365 Copilot licenses

26. Mixed

    jabroni_salad, Hacker News commenter

    Comment on: Microsoft drops AI sales targets in half after salespeople miss their quotasHacker News comment

    Likes finding facts across Teams chats but runs out of context quickly; the workplace is reclaiming licenses from light users because US$21 a month is too much for a novelty.

    Published Dec 4, 2025self-described: Workplace using Copilot for Teams and SharePoint; clients use it for meeting minutes

    Counts toward

    • Overall signal
    • Microsoft 365 Reach: Positive
    • License Cost & Confusion: Raised as a concern
    • Low Adoption: Raised as a concern
    • Should Copilot licenses go to everyone, or to selected roles first?: Selected roles first
    • Does the paid Copilot license earn its price over what Copilot Chat or another tool provides?: Not worth it yet

    Published on

    Communities & Admin Forums

    Who

    Organization-wide

    Evidence

    Reported

    Applies to

    Still applicable

    Observed on

    Microsoft 365 Copilot Business

27. Negative

    pbronez, Hacker News commenter

    Comment on: Microsoft lowers AI software growth targetsHacker News comment

    Deploying Copilot Studio in a GCC tenant, the commenter hit incomplete Power Platform integration, nondeterministic agents, no secure way to share agents, and a slow editor.

    Published Dec 3, 2025self-described: Enterprise on Government Community Cloud (GCC)

    Counts toward

    • Overall signal
    • Agents & Cowork: Mixed or negative
    • Admin Controls: Raised as a concern
    • Feature Gaps: Raised as a concern

    Published on

    Communities & Admin Forums

    Who

    IT & leadership

    Evidence

    Reported

    Applies to

    Still applicable

    Observed on

    Copilot Studio and Power Platform

28. Positive

    thewebguyd, Hacker News commenter

    Comment on: Microsoft confirms Windows 11 is about to changeHacker News comment

    Copilot on Microsoft 365 for Business has been popular with office staff at the commenter's workplace, who use it to gather everything related to an upcoming meeting.

    Published Nov 13, 2025self-described: Workplace where Microsoft 365 Copilot is popular among office workers

    Counts toward

    • Overall signal
    • Microsoft 365 Reach: Positive
    • Summaries save time

    Published on

    Communities & Admin Forums

    Who

    Department

    Evidence

    Reported

    Applies to

    Still applicable

    Observed on

    Microsoft 365 Copilot for Business

29. No opinion stated

    Eleanor Wiske Dillon and three co-authors, Microsoft Research and Harvard Business School

    Shifting Work Patterns with Generative AIResearch paper, arXiv

    In Microsoft's randomized experiment across 66 firms, workers given Copilot spent 1.4 hours a week less on email by the intention-to-treat estimate, and the study detected no shift in what work people did.

    "In the second half of the 6-month experiment, the 80% of treated workers who used this tool spent two fewer hours on email each week and reduced their time working outside of regular hours."

    Published Nov 13, 2025self-described: Randomized field experiment across 66 firms and 7,137 knowledge workers

    Not counted

    Three of its four authors work at Microsoft Research. Kept in the record; it takes part in no figure.

    Published on

    Business Blogs & Evaluations

    Who

    Department

    Evidence

    Measured

    Applies to

    Still applicable

    Observed on

    Microsoft 365 Copilot licences

30. Positive

    UK Department of Health and Social Care and NHS England

    Major NHS AI trial delivers unprecedented time and cost savingsGovernment press release, GOV.UK

    A Microsoft 365 Copilot pilot across 90 NHS organizations reported 43 minutes saved per person per day; Copilot Chat is now available across the NHS.

    Published Oct 21, 2025self-described: Pilot with more than 30,000 NHS workers across 90 NHS organizations

    Counts toward

    • Overall signal
    • Meeting Recaps: Positive
    • Summaries save time
    • Should Copilot licenses go to everyone, or to selected roles first?: Everyone at once

    Published on

    Business Blogs & Evaluations

    Who

    Organization-wide

    Evidence

    Reported

    Applies to

    Still applicable

    Observed on

    Microsoft 365 Copilot pilot, Copilot Chat

31. Negative

    rawgabbit, Hacker News commenter

    Comment on: Microsoft lets bosses spot teams that are dodging CopilotHacker News comment

    The company started with Copilot, found it useful mainly for searching OneDrive and email, and bought ChatGPT Enterprise because staff used personal ChatGPT anyway.

    Published Oct 10, 2025self-described: Company with both ChatGPT Enterprise and Microsoft Copilot

    Counts toward

    • Overall signal
    • Answer Quality: Mixed or negative
    • Should Microsoft Copilot be the organization's main AI assistant?: Another assistant first

    Published on

    Communities & Admin Forums

    Who

    Organization-wide

    Evidence

    Reported

    Applies to

    Still applicable

32. Negative

    nosianu, Microsoft 365 global admin (self-described)

    Comment on: Microsoft lets bosses spot teams that are dodging CopilotHacker News comment

    A Microsoft 365 global admin for a 50-person business ignores Copilot prompts because nothing explains what it would do; the company pays for ChatGPT.

    Published Oct 10, 2025self-described: Small business of about 50 people

    Counts toward

    • Overall signal
    • Low Adoption: Raised as a concern
    • Adoption needs enablement
    • Should Microsoft Copilot be the organization's main AI assistant?: Another assistant first

    Published on

    Communities & Admin Forums

    Who

    IT & leadership

    Evidence

    Reported

    Applies to

    Still applicable

33. Positive

    a_bonobo, Hacker News commenter

    Comment on: Microsoft 365 Copilot's commercial failureHacker News comment

    At a non-tech employer's slow rollout, non-technical participants love Copilot and IT values its defined data and risk policies; its agents handle only basic document questions.

    Published Oct 5, 2025self-described: Non-tech company, gradual Microsoft 365 Copilot rollout

    Counts toward

    • Overall signal
    • Agents & Cowork: Mixed or negative
    • Enterprise Data Terms: Positive
    • Feature Gaps: Raised as a concern
    • Should Copilot licenses go to everyone, or to selected roles first?: Selected roles first

    Published on

    Communities & Admin Forums

    Who

    Organization-wide

    Evidence

    Reported

    Applies to

    Still applicable

34. Positive

    p_ing, Hacker News commenter

    Comment on: Microsoft 365 Copilot's commercial failureHacker News comment

    The commenter's organization uses Copilot Studio heavily: the lite version reaches SharePoint and Teams data, and the full version any data with a connector, REST API, or MCP server.

    Published Oct 5, 2025self-described: Company using Copilot Studio with SharePoint, Teams, and business data connectors

    Counts toward

    • Overall signal
    • Agents & Cowork: Positive
    • License Cost & Confusion: Discussed without concern

    Published on

    Communities & Admin Forums

    Who

    Department

    Evidence

    Reported

    Applies to

    Still applicable

    Observed on

    Copilot Studio and Microsoft 365 Copilot licenses

35. Positive

    alirath, Hacker News commenter

    Comment on: Microsoft 365 Copilot's commercial failureHacker News comment

    Coworkers use Copilot connected to SharePoint as their first research step, with references to source documents, saving hours compiling regulations and standards.

    Published Oct 5, 2025self-described: Workplace using Copilot connected to SharePoint for nontechnical coworkers

    Counts toward

    • Overall signal
    • Microsoft 365 Reach: Positive
    • Answer Quality: Positive
    • Summaries save time

    Published on

    Communities & Admin Forums

    Who

    Department

    Evidence

    Reported

    Applies to

    Still applicable

36. Negative

    wkat4242, Hacker News commenter who manages Microsoft 365 at a large company

    Comment on: Microsoft 365 Copilot's commercial failureHacker News comment

    An M365 admin lists SharePoint agents switched on by default, constant renames, and Copilot Chat adding history, which forced a full DPIA redo.

    Published Oct 5, 2025self-described: Microsoft 365 manager at a large company

    Counts toward

    • Overall signal
    • Enterprise Data Terms: Mixed or negative
    • Admin Controls: Raised as a concern

    Published on

    Communities & Admin Forums

    Who

    IT & leadership

    Evidence

    Reported

    Applies to

    Still applicable

37. Mixed

    cowprince, IT administrator

    Office application Copilot inconsistency on disabling it per app, am I the only one dealing with this insanity? : sysadminReddit post

    An admin on E5 with Copilot licenses finds Office apps inconsistent when trying to disable Copilot in individual apps, as Microsoft's article suggested was possible.

    Published Sep 9, 2025self-described: Microsoft 365 E5 with Copilot licenses

    Counts toward

    • Overall signal
    • Admin Controls: Raised as a concern

    Published on

    Communities & Admin Forums

    Who

    IT & leadership

    Evidence

    Reported

    Applies to

    Still applicable

38. Mixed

    UK Department for Business and Trade, Digital Data and Technology Monitoring and Evaluation team

    Microsoft 365 Copilot pilot: DBT evaluation reportGovernment evaluation report, GOV.UK

    A 1,000-license pilot found 72% of users satisfied and small time savings on written tasks, but no evidence that the savings raised productivity, and users reported hallucinations.

    Published Aug 28, 2025self-described: 1,000 licenses, three-month pilot, October to December 2024

    Counts toward

    • Overall signal
    • Inconsistent Output: Raised as a concern
    • Summaries save time
    • Adoption needs enablement
    • Check before it goes out
    • Does the paid Copilot license earn its price over what Copilot Chat or another tool provides?: Not worth it yet

    Published on

    Business Blogs & Evaluations

    Who

    Organization-wide

    Evidence

    Measured

    Applies to

    Still applicable

    Observed on

    Microsoft 365 Copilot licenses

39. Mixed

    Ohio University Office of Information Technology

    OHIO conducts pilot program assessing artificial intelligence tool - Microsoft 365 CopilotUniversity news report, ohio.edu

    Ohio University's IT office piloted the Copilot add-on license for a year to judge its return. It helped with quick drafting in Outlook, Word, and PowerPoint, while only some participants saw steady savings of 1 to 3 hours a week.

    Published Aug 28, 2025self-described: Yearlong pilot of the Copilot add-on license with about 130 staff across the university, ended May 30, 2025

    Counts toward

    • Overall signal
    • Adoption needs enablement
    • Useful for first drafts
    • Should Copilot licenses go to everyone, or to selected roles first?: Selected roles first

    Published on

    Business Blogs & Evaluations

    Who

    Organization-wide

    Evidence

    Reported

    Applies to

    Still applicable

    Observed on

    Microsoft 365 Copilot add-on licenses

40. No opinion stated

    Zack Korman, Pistachio

    Copilot Broke Your Audit Log, but Microsoft Won't Tell YouCompany blog post, Pistachio

    On July 4, 2025 he found Microsoft 365 Copilot could be asked to read a file without the access appearing in the audit log. Microsoft fixed it as an important vulnerability but chose not to notify customers.

    Published Aug 19, 2025self-described: Security company testing Microsoft 365 Copilot and reporting the flaw through Microsoft's MSRC portal

    Counts toward, pending a recheck

    • Security Flaws: Raised as a concern

    Published on

    Business Blogs & Evaluations

    Who

    Department

    Evidence

    Reported

    Applies to

    Needs a recheck

    Observed on

    Microsoft 365 Copilot audit logging

41. Mixed

    wkat4242, Hacker News commenter who helps manage Microsoft 365 at a large company

    Comment on: How We Rooted CopilotHacker News comment

    Explains that staff label documents public to avoid restrictions, so classification cannot be relied on to keep sensitive content away from Copilot.

    Published Jul 26, 2025self-described: Large company with mandatory document classification

    Counts toward

    • Overall signal
    • Oversharing: Raised as a concern
    • Answers follow the data estate

    Published on

    Communities & Admin Forums

    Who

    IT & leadership

    Evidence

    Reported

    Applies to

    Still applicable

42. No opinion stated

    Tamir Ishay Sharbat, Zenity Labs

    AgentFlayer: When AIjacking Leads to Full Data Exfiltration in Copilot StudioSecurity research post, Zenity Labs

    One emailed prompt injection made a Copilot Studio agent read its knowledge file of customer records and send the whole file to the attacker.

    Published Jul 7, 2025self-described: Security researchers attacking a replica of a Copilot Studio customer service agent from a Microsoft example

    Counts toward, pending a recheck

    • Agents & Cowork: Mixed or negative
    • Security Flaws: Raised as a concern

    Published on

    Business Blogs & Evaluations

    Who

    Department

    Evidence

    Reported

    Applies to

    Needs a recheck

    Observed on

    Copilot Studio agent triggered by email

43. Negative

    CharlesW, Hacker News commenter

    Comment on: Microsoft is struggling to sell Copilot to corporations - employees want ChatGPTHacker News comment

    Spent months trying to make a Copilot Studio agent in Office Copilot work as well as an OpenAI GPT and never could; Microsoft staff offered no useful direction.

    Published Jun 26, 2025self-described: IT prevention department working on Office Copilot Studio

    Counts toward

    • Overall signal
    • Agents & Cowork: Mixed or negative
    • Should Microsoft Copilot be the organization's main AI assistant?: Another assistant first

    Published on

    Communities & Admin Forums

    Who

    Department

    Evidence

    Reported

    Applies to

    Still applicable

    Observed on

    Copilot Studio agent in Microsoft 365 Copilot

44. Mixed

    EquivalentPace7357, Reddit commenter in IT administration

    Comment on: Microsoft... Pre-Enterprise Rollout of Copilot: How Are You Mitigating oversharing links? : sysadminReddit comment

    Before enabling Copilot the team audited org-wide sharing links with PowerShell and Graph, fed them into Purview labeling and DLP, and restricted indexing by label.

    Published Jun 22, 2025self-described: IT administration team auditing tenant-wide links with PowerShell and Graph API

    Counts toward

    • Overall signal
    • Oversharing: Raised as a concern
    • Answers follow the data estate

    Published on

    Communities & Admin Forums

    Who

    IT & leadership

    Evidence

    Reported

    Applies to

    Still applicable

45. Mixed

    New-Present-9862, IT team planning an enterprise Copilot rollout

    Microsoft... Pre-Enterprise Rollout of Copilot: How Are You Mitigating oversharing links? : sysadminReddit post

    Planning an enterprise Copilot deployment, the poster worries that licensed Copilot will surface sensitive SharePoint and OneDrive files shared with everyone or the whole organization.

    Published Jun 19, 2025self-described: IT team planning an enterprise Copilot deployment

    Counts toward

    • Overall signal
    • Oversharing: Raised as a concern
    • Answers follow the data estate

    Published on

    Communities & Admin Forums

    Who

    IT & leadership

    Evidence

    Reported

    Applies to

    Still applicable

46. Mixed

    Adziboy, Reddit commenter in IT administration

    Comment on: Microsoft... Pre-Enterprise Rollout of Copilot: How Are You Mitigating oversharing links? : sysadminReddit comment

    Found oversharing links very hard to prevent, so the team labels all data with sensitivity labels and keeps data that cannot go to the cloud on premises.

    Published Jun 19, 2025self-described: IT administration team using Purview and DLP for cloud data

    Counts toward

    • Overall signal
    • Oversharing: Raised as a concern
    • Answers follow the data estate

    Published on

    Communities & Admin Forums

    Who

    IT & leadership

    Evidence

    Reported

    Applies to

    Still applicable

47. Positive

    UK Government Digital Service

    Microsoft 365 Copilot Experiment: Cross-Government Findings ReportGovernment evaluation report, GOV.UK

    In a three-month experiment with 20,000 UK civil servants, users reported saving 26 minutes a day, adoption held near 80% after change management, and accuracy worries limited some professions.

    Published Jun 2, 2025self-described: 20,000 civil servants in 12 organizations, September 30 to December 31, 2024

    Counts toward

    • Overall signal
    • Inconsistent Output: Raised as a concern
    • Summaries save time
    • Adoption needs enablement
    • Useful for first drafts
    • Should Copilot licenses go to everyone, or to selected roles first?: Everyone at once

    Published on

    Business Blogs & Evaluations

    Who

    Organization-wide

    Evidence

    Measured

    Applies to

    Still applicable

    Observed on

    Microsoft 365 Copilot licenses

48. Negative

    bongodongobob, Hacker News commenter in IT support

    Comment on: OpenAI reaches agreement to buy Windsurf for US$3BHacker News comment

    An IT admin says the many products named Copilot make help desk requests slow, because staff must first work out which Copilot a user means.

    Published May 7, 2025self-described: IT help desk handling Copilot requests

    Counts toward

    • Overall signal
    • License Cost & Confusion: Raised as a concern
    • Admin Controls: Raised as a concern

    Published on

    Communities & Admin Forums

    Who

    IT & leadership

    Evidence

    Reported

    Applies to

    Still applicable

49. No opinion stated

    Sonia Jaffe, with Eleanor Wiske Dillon, Sida Peng and Alexia Cambon, Microsoft

    Early Impacts of M365 CopilotResearch paper, arXiv

    Across over 6,000 workers at 56 firms, Copilot users spent half an hour less a week reading email and completed documents 12% faster.

    "…workers who make use of this technology spent half an hour less reading email each week and completed documents 12% faster…"

    Published Apr 15, 2025self-described: Randomized experiment with over 6,000 workers at 56 firms

    Not counted

    All four authors work at Microsoft. Kept in the record; it takes part in no figure.

    Published on

    Business Blogs & Evaluations

    Who

    Department

    Evidence

    Measured

    Applies to

    Still applicable

    Observed on

    Microsoft 365 Copilot licences

50. No opinion stated

    Virginia Tech, AI at Virginia Tech

    Virginia Tech pilot for Microsoft Copilot, outcome reportUniversity pilot report, vt.edu

    Virginia Tech gave 177 volunteers Copilot for 38 workdays; 94% of 85 closing-survey respondents said it saved time, an average of 38 minutes a day by their own estimate.

    Published Apr 7, 2025self-described: 177 volunteer faculty and staff, 38 workdays, January to March 2025

    Published on

    Business Blogs & Evaluations

    Who

    Organization-wide

    Evidence

    Reported

    Applies to

    Still applicable

    Observed on

    Microsoft 365 Copilot licences

51. Mixed

    Muneera Bano, Principal Research Scientist and Science Team Lead, CSIRO, with six co-authors

    A Qualitative Study of User Perception of M365 AI CopilotResearch paper, arXiv

    CSIRO's trial users found Copilot useful for email coaching, meeting summaries, and finding content. Usability limits and the need for people to check its output held back its wider impact.

    Published Mar 22, 2025Six-month Microsoft 365 Copilot trial inside CSIRO in 2024, with interviews of 27 participants

    Counts toward

    • Overall signal
    • Meeting Recaps: Positive
    • Inconsistent Output: Raised as a concern
    • Check before it goes out

    Published on

    Business Blogs & Evaluations

    Who

    Department

    Evidence

    Reported

    Applies to

    Still applicable

    Observed on

    Microsoft 365 Copilot licenses

52. Negative

    ezst, Hacker News commenter

    Comment on: GPT 4.5 level for 1% of the priceHacker News comment

    After the commenter's organization rolled out Copilot in Office, they doubt writing help gets past the novelty or is something most people will pay for.

    Published Mar 16, 2025self-described: Organization-wide Office Copilot rollout

    Counts toward

    • Overall signal
    • Low Adoption: Raised as a concern
    • Does the paid Copilot license earn its price over what Copilot Chat or another tool provides?: Not worth it yet

    Published on

    Communities & Admin Forums

    Who

    Organization-wide

    Evidence

    Reported

    Applies to

    Still applicable

53. Mixed

    Australian Treasury, internal evaluation of its Copilot trial

    Evaluation of a trial of generative AI (Copilot) in The TreasuryGovernment evaluation report, evaluation.treasury.gov.au

    Treasury found it could deploy Copilot in its environment, and almost two-thirds of users found it useful for basic administrative tasks. Limits in the product and privacy and security restrictions held back its value for complex work.

    Published Feb 5, 2025self-described: Treasury staff in the Australian Government trial of Microsoft 365 Copilot coordinated by the Digital Transformation Agency

    Counts toward

    • Overall signal
    • Inconsistent Output: Raised as a concern
    • Low Adoption: Discussed without concern
    • Useful for first drafts

    Published on

    Business Blogs & Evaluations

    Who

    Organization-wide

    Evidence

    Measured

    Applies to

    Still applicable

    Observed on

    Microsoft 365 Copilot licenses

54. Negative

    Vegenoid, Hacker News commenter who evaluated Microsoft licensing for an employer

    Comment on: The Microsoft 365 Copilot launch was a disasterHacker News comment

    Tasked with recommending Microsoft licenses including Copilot, the commenter found the offerings hard to understand because of frequent renames and overlapping licenses.

    Published Jan 27, 2025self-described: Company moving from on-premises Office to Microsoft 365

    Counts toward

    • Overall signal
    • License Cost & Confusion: Raised as a concern

    Published on

    Communities & Admin Forums

    Who

    IT & leadership

    Evidence

    Reported

    Applies to

    Still applicable

55. Positive

    _Tomin_, Reddit commenter

    Comment on: Anyone using Copilot for M365? What gains does it bring you? : sysadminReddit comment

    Rolled Copilot out to some salespeople to transcribe meetings so they can focus on clients, and uses it to start policy and procedure documents.

    Published Jan 17, 2025self-described: Sales team

    Counts toward

    • Overall signal
    • Meeting Recaps: Positive
    • Useful for first drafts
    • Should Copilot licenses go to everyone, or to selected roles first?: Selected roles first

    Published on

    Communities & Admin Forums

    Who

    Department

    Evidence

    Reported

    Applies to

    Still applicable

56. Positive

    Forumrider4life, Reddit commenter in IT administration

    Comment on: Anyone using Copilot for M365? What gains does it bring you? : sysadminReddit comment

    Prefers Copilot to alternatives for compliance: the organization can track usage in Microsoft Purview and see whether company information or PII is used.

    Published Jan 17, 2025self-described: IT administration team using Copilot with Purview compliance tracking

    Counts toward

    • Overall signal
    • Enterprise Data Terms: Positive

    Published on

    Communities & Admin Forums

    Who

    IT & leadership

    Evidence

    Reported

    Applies to

    Still applicable

    Observed on

    Microsoft Purview with Copilot

57. Negative

    Dzemal Sukurica, AI Lead for Microsoft Copilot, Eindhoven University of Technology (TU/e)

    Experts raise privacy concerns about Microsoft 365's CopilotUniversity news article, Cursor (tue.nl)

    TU/e kept Microsoft 365 Copilot to a small pilot after SURF's privacy assessment. Its Chief Privacy Officer warns that Copilot can draw on any document open to the whole university, intranet pages included.

    Published Jan 6, 2025Fifty TU/e employees in a Copilot pilot coordinated by SURF with twenty other Dutch institutions, from May 2024

    Counts toward

    • Overall signal
    • Oversharing: Raised as a concern
    • Should Copilot licenses go to everyone, or to selected roles first?: Selected roles first

    Published on

    Business Blogs & Evaluations

    Who

    IT & leadership

    Evidence

    Reported

    Applies to

    Still applicable

    Observed on

    Microsoft 365 Copilot pilot licenses

58. No opinion stated

    DoubleDelight, X user

    X post on sharing Copilot NotebooksX post

    Chat in a shared Copilot Notebook does not work for the students it is shared with, even though they can open its resources.

    "@mtholfsen Hey Mike Are you aware of the issue when sharing copilot notebooks? The chat feature doesn't work for students/people that I share them with - even though they can access the resources."

    Published Oct 27, 2026self-described: Sharing Copilot Notebooks with students

    Published on

    Communities & Admin Forums

    Who

    Individual user

    Evidence

    Reported

    Applies to

    Current

    Observed on

    Copilot Notebooks

59. No opinion stated

    CoknZambies, Reddit commenter and sysadmin

    Comment in r/sysadmin on the unified Copilot app in a GCC tenantReddit comment, r/sysadmin

    Users in a GCC tenant are stuck on the unified Copilot app with an account error, reinstalling fails, and a Microsoft support case has made little progress in 3 weeks.

    "We aren’t seeing this but we have about 30 years stuck with the new Unified Copilot app who get a “This version of the Copilot app isn’t available for your account. Your organization uses a different version of the app.” in our GCC tenant. Attempts to uninstall Unified Copilot and reinstall M365 Copilot fail on the affected devices and just partially reinstall the Unified Copilot app. Copilot then shows up in the start menu but not in Installed Apps or Programs and Features. We’ve had a MS case open for 3 weeks with very little progress, just endless “please run this Get-AppxPackage command and send us the output” requests."

    Published Oct 27, 2026self-described: A GCC tenant whose users are stuck on the unified Copilot app

    Published on

    Communities & Admin Forums

    Who

    Individual user

    Evidence

    Reported

    Applies to

    Current

    Observed on

    Unified Microsoft Copilot app in a GCC tenant

60. No opinion stated

    BrokenByEpicor, Reddit commenter and sysadmin

    Comment in r/sysadmin on building a Power Automate flow with CopilotReddit comment, r/sysadmin

    Used Copilot for a week to build a Power Automate flow: right about 90% of the time and faster than the documentation, with frequent syntax errors and forgotten requirements.

    "I had this just this past week. I used copilot pretty extensively this week to develop a power automate flow, something I had minimal experience with prior. It was right about 90% of the time, and far faster than combing through pages of MS documentation. It generated me some lovely (and almost correct) json for building out adaptive cards and answered a lot of questions I had about why this didn't work here or that didn't work there. It even helped me understand how some MS products fit together and untangle the terminology. It also frequently got syntax wrong, forgot key aspect of what I was doing, and just referenced the wrong version of the console all over the place. I found it to be very useful, and I couldn't have done the work nearly as fast without it. I also would have been completely lost if I didn't already have a base of technical knowledge for what it was bringing me to slot into."

    Published Oct 23, 2026self-described: Building a Power Automate flow with little prior experience

    Published on

    Communities & Admin Forums

    Who

    Individual user

    Evidence

    Reported

    Applies to

    Current

    Observed on

    Copilot for Power Automate and adaptive card JSON

61. No opinion stated

    Francis Deng, MD, associate professor of neuroradiology, Johns Hopkins

    X post on Teams transcripts and summariesX post

    Copilot cleaned up an hour-long Teams conference transcript and wrote an executive summary in 1.5 minutes, 2,300 words in all.

    "For those who have meetings and teaching conferences on Microsoft Teams, a clutch feature of a Copilot subscription is being able to clean up the transcript (eg, cut fillers and transcription errors) and create an executive summary right in app. Here an hour-long conference took 1.5 mins to condense into 2.3k words (transcript + summary)."

    Published Oct 23, 2026self-described: Teaching conferences and meetings on Teams

    Published on

    Communities & Admin Forums

    Who

    Individual user

    Evidence

    Reported

    Applies to

    Current

    Observed on

    Copilot in Teams meetings

62. No opinion stated

    Blowingleaves17, Reddit commenter

    Comment in r/Office365 on Copilot document reviewReddit comment, r/Office365

    Copilot's document review suggests wrong grammar and words and misses obvious mistakes, and the commenter is weighing cancelling Microsoft 365 for cheaper cloud storage.

    "CoPilot changed the reviewing of documents. It actually suggests incorrect grammar choices, wrong words and misses obviously mistakes. That's an improvement? All I use 365 for is creating documents, and I'm thinking of cancelling it and just paying the $1.99 a month for more Cloud space storage."

    Published Oct 22, 2026self-described: Uses Microsoft 365 only to create documents

    Published on

    Communities & Admin Forums

    Who

    Individual user

    Evidence

    Reported

    Applies to

    Current

    Observed on

    Copilot proofing in Word

63. No opinion stated

    Murray, IT professional

    X post on Copilot writing PowerShellX post

    Of the assistants the author uses, the basic Copilot in a Microsoft 365 education tenant hallucinates cmdlets and parameters the most.

    "@techspence It really depends on what LLM you have access to. Ironically, the absolute worst AI to use, and the one that hallucinated cmdleys and parameters the most, is Copilot. Well, at least the basic version we get with M365 in EDU: I can't trust this thing to even write "Hello World!"."

    Published Oct 21, 2026self-described: Education tenant on the basic Copilot included with Microsoft 365

    Published on

    Communities & Admin Forums

    Who

    Individual user

    Evidence

    Reported

    Applies to

    Current

    Observed on

    Copilot Chat in Microsoft 365 Education

64. No opinion stated

    gurban2013, Reddit commenter and Teams admin

    Comment in r/Office365 on managing the Copilot Teams appReddit comment, r/Office365

    The Copilot app is missing from the Teams app usage report, so a bulk change to admin-managed apps skipped it, and turning off allow-by-default removed Copilot from every user's Teams.

    "\*\*\*\*\*\* important \*\*\*\*\* Turns out that "COPILOT" app does not appear in the usage report for ms teams apps... WOW It is listed in app catalog, so thats a horrible design flaw. When i looped all the apps to convert to admin managed that one still had org-wide as it wasnt on the CSV. When disabling the allow by default option it converted copilot availability to No One and pulled it from Users Ms Teams app (other apps unaffected) Whats even more annoying is that apps like Word or Excel do not appear in the managed app portal but do appear on the usage report.... great job microsoft. it doesnt help that i set the allow app request to false which then hid the app. after 2 days of no reported issues."

    Published Oct 20, 2026self-described: Teams admin converting apps to admin-managed

    Published on

    Communities & Admin Forums

    Who

    Individual user

    Evidence

    Reported

    Applies to

    Current

    Observed on

    Copilot app in the Teams admin center

65. No opinion stated

    Libby, X user

    X post on Copilot autofill in ExcelX post

    Copilot in Excel autofilled cells with wrong values during a manual task, which the author then had to undo.

    "…love how i'm doing a manual task in excel and copilot "helpfully" autofills a bunch of cells with the wrong information so i have to do extra work to undo that shit. and by love i mean i wish copilot a very…"

    Published Oct 16, 2026self-described: Manual Excel work

    Published on

    Communities & Admin Forums

    Who

    Individual user

    Evidence

    Reported

    Applies to

    Current

    Observed on

    Copilot in Excel

66. No opinion stated

    Bowshocker, Reddit commenter working at a managed service provider

    Comment in r/Office365 on compiling reports with CopilotReddit comment, r/Office365

    Asked Copilot in Word to compile root cause analyses from mail and Teams into a template and had them in 5 minutes; rates it highly for search, compile and analysis inside a tenant.

    "Honestly, after all the hate AI deservedly receives, CoPilot is actually insanely good for corporate environments (is it already part of the 365 suite? Not sure actually) Recently I was asked to compile root cause analyses for a vendor I MSP‘d at. I knew them, but I was lazy and I knew who I texted the RCAs already. Open a word file, ask copilot to compile them from mails and teams, formatting them according to a template, done in 5 minutes. For anything search, compile and analyze related within a tenant, CoPilot is awesome. I posted it here because none of my colleagues I work with actually use it. I generally tend to avoid AI out of principles but for something like that its perfect."

    Published Oct 9, 2026self-described: Managed service provider work for a vendor's tenant

    Published on

    Communities & Admin Forums

    Who

    Individual user

    Evidence

    Reported

    Applies to

    Current

    Observed on

    Copilot in Word, grounded in mail and Teams

67. No opinion stated

    Pisnaz, Reddit commenter

    Comment in r/Office365 on managers summarizing with CopilotReddit comment, r/Office365

    Managers' Copilot summaries of technical messages caused confusion, one running to 11 pages; Copilot helps staff find policies and procedures, and its value for real output looks limited.

    "I have managers who are proud they take technical comms and pass it through copilot. Then panic and chaos struck as one "summary" was 11 pages from copilot. It has some use, but for actual output in work that seems limited. It is helping to ensure folks know what policy and procedures are, if they still can not locate it, so small bonus."

    Published Oct 8, 2026self-described: Workplace where managers pass technical communications through Copilot

    Published on

    Communities & Admin Forums

    Who

    Individual user

    Evidence

    Reported

    Applies to

    Current

    Observed on

    Copilot summaries

68. No opinion stated

    Intrepid-Zucchini-91, Reddit commenter and Microsoft 365 admin

    Comment in r/Office365 on rolling Copilot out before access cleanupReddit comment, r/Office365

    Warned that leftover SharePoint access to HR content made the company unready, was overruled, and now everyone has Copilot while nobody knows who manages its admin settings.

    "I told my manager and Compliance several times that we are NOT ready for the outroll of Copilot because Cindy from salary still has sharepoint access to HR from her time there. Or the complete lack of onboarding protocol and ýears of 'give the new user what user X has'. They didn't listen. Now everyone has Copilot and I asked 'who manages copilot', nobody even knows there is an admin portal for Copilot in Entra. smh I went for the new copilot admin cert (very easy and lowlevel) and they gave me a hard time for reimbursment!"

    Published Oct 8, 2026self-described: Organization that licensed everyone without cleaning up SharePoint access

    Published on

    Communities & Admin Forums

    Who

    Individual user

    Evidence

    Reported

    Applies to

    Current

    Observed on

    Copilot rollout and SharePoint permissions

69. No opinion stated

    TheGuyThatDoesHisJob, Reddit commenter

    Comment in r/Office365 on Copilot, Work IQ and CoworkReddit comment, r/Office365

    Copilot answers with the context of the user's meetings, mail and chats through Work IQ, Cowork runs work on their behalf, and the organization has several agents in production with hundreds more in development.

    "I think you're misunderstanding...Copilot is the UI and uses context from the tenant ("WorkIQ"). Claude is a LLM that Copilot uses along with GPT's. So if I ask Copilot a quick question, it knows my org, team and has the context of my meetings, emails, IMs, etc. And I'm a big proponent of Cowork because it can actively run autonomous work/flows on my behalf. And we have multiple agents in production that are simplifying business processes in HR, AP and IT. Hundreds more in dev with business leaders and IT."

    Published Oct 8, 2026self-described: Organization running Copilot agents in HR, accounts payable and IT

    Published on

    Communities & Admin Forums

    Who

    Individual user

    Evidence

    Reported

    Applies to

    Current

    Observed on

    Microsoft 365 Copilot, Cowork and agents

70. No opinion stated

    s01181969, X user, self-described

    X post on an Excel timesheetX post

    Copilot would not return an edited Excel timesheet and offered 200 lines of code instead; ChatGPT returned the file in one prompt.

    "@satyanadella That is all nice. But recently Copilot failed to prepare an excel timesheet that was nearly complete. I just wanted to make minor adjustments. Message I got was that it cannot give an excel file but here is 200 lines of code. You fix it. Chat GPT gave the file in one prompt."

    Published Oct 7, 2026

    Published on

    Communities & Admin Forums

    Who

    Individual user

    Evidence

    Reported

    Applies to

    Current

    Observed on

    Copilot in Excel

71. Negative

    Man-e-questions, Reddit commenter

    One of the most useful things that copilot could possibly do is create and edit Visio files, and yet it can't. : sysadminReddit post

    A sysadmin finds Copilot in Visio Plan 2 still gives no real help documenting architecture, though it is in Word and the other Microsoft 365 apps.

    Published Oct 6, 2026self-described: Sysadmin team documenting architecture with Visio

    Counts toward

    • Overall signal
    • Microsoft 365 Reach: Mixed or negative

    Published on

    Communities & Admin Forums

    Who

    Individual user

    Evidence

    Reported

    Applies to

    Current

    Observed on

    Copilot in Visio Plan 2

72. No opinion stated

    Jonathan D. Brown, X user

    X post on trying CoworkX post

    With a Microsoft 365 Copilot licence and no Cowork credits, Copilot could not build a flow the author asked for, and Grok did it with a few approvals.

    "I tried Cowork over the weekend. I have a M365 Copilot License that has no Cowork credits. I asked Copilot to build a flow for me and it could not. I asked Grok Bot and it did it with a few approvals that I did. I’m happy if I’m doing it wrong but honestly the xAI environment is much friendlier. I appreciate that Copilot is more secure with my data but if it can’t tell me how to make my job easier and I end up doing as much work getting it to do something, it’s going to end up a nitch product."

    Published Sep 28, 2026self-described: Microsoft 365 Copilot licence without Cowork credits

    Published on

    Communities & Admin Forums

    Who

    Individual user

    Evidence

    Reported

    Applies to

    Current

    Observed on

    Copilot Cowork

73. No opinion stated

    SilverleafSolutions, founder of Silverleaf Solutions

    X post on Copilot as a daily assistantX post

    Tried Copilot and Microsoft 365 Copilot as daily chat assistants, hit frequent formatting and text problems, and stopped using them almost entirely.

    "@nicbstme I tried making Copilot and M365 Copilot my daily chat drivers, and I had so many and frequent bad experiences, I stopped using them almost entirely. M365 Copilot looks bad and behaves strangely with text and formatting. Already a bad taste in my mouth. Hope it improves quickly!"

    Published Sep 26, 2026self-described: Small consultancy

    Published on

    Communities & Admin Forums

    Who

    Individual user

    Evidence

    Reported

    Applies to

    Current

    Observed on

    Microsoft Copilot and Microsoft 365 Copilot

74. No opinion stated

    AA_25, Reddit commenter, self-described

    Comment in r/Office365 on finding email with CopilotReddit comment, r/Office365

    Copilot is the only tool that finds the emails the commenter needs; Outlook search misses them even given the exact subject line.

    "I find copilot is the only thing that can find the emails I'm after. The search could contain the literal subject line of the email and it would still not find it."

    Published Sep 25, 2026

    Published on

    Communities & Admin Forums

    Who

    Individual user

    Evidence

    Reported

    Applies to

    Current

    Observed on

    Copilot search over Outlook mail

75. Negative

    busssard, Hacker News commenter, self-described

    Comment on: MiMo v2.6Hacker News comment

    A new employee at a company that allows only Copilot finds it far behind Claude, and says the company chose it for Azure's data guarantee and its existing Microsoft 365 contract.

    Published Sep 22, 2026

    Counts toward

    • Overall signal
    • Enterprise Data Terms: Positive
    • Answer Quality: Mixed or negative
    • Should Microsoft Copilot be the organization's main AI assistant?: Copilot as the main assistant

    Published on

    Communities & Admin Forums

    Who

    Individual user

    Evidence

    Reported

    Applies to

    Current

76. No opinion stated

    jeffmania IIDX, X user

    X post on Copilot as a personal assistantX post

    Copilot reads the author's mail, chats and Teams meeting notes like a personal assistant and has saved a lot of time on summaries.

    "@ParadoxicalMike Copilot is like having my own personal assistant who reads all of my email, chat messages, and Teams meeting notes. They encourage us to use it, which my be to our detriment but... It really has saved me a lot of time with summaries and increased my productivity for other tasks."

    Published Sep 17, 2026self-described: Employer encourages Copilot use

    Published on

    Communities & Admin Forums

    Who

    Individual user

    Evidence

    Reported

    Applies to

    Current

    Observed on

    Microsoft 365 Copilot

77. No opinion stated

    Office Watch, independent Microsoft Office newsletter

    The NHS Copilot 43 minutes a day claimIndependent newsletter, office-watch.com

    The NHS figure of 43 minutes a day rests on 86 case studies, 69 elsewhere in the same document, which also cites 33 minutes a day and 4 hours a month; the methodology was never published.

    "The figure is drawn from a mere 86 case studies, though the report contradicts itself and elsewhere says 69."

    Published Sep 2, 2026self-described: Review of the NHS pilot figures through an FOI release reported in Private Eye

    Published on

    Business Blogs & Evaluations

    Who

    Individual user

    Evidence

    Reported

    Applies to

    Current

    Observed on

    Microsoft 365 Copilot NHS pilot figures

78. Positive

    D1TAC, Reddit commenter

    Comment on: Claude M365 Connector vs Copilot: are we creating long-term technical debt? : sysadminReddit comment

    Says the paid Copilot subscription across Microsoft apps is night and day compared with going without, and worth the premium despite the cost.

    Published Aug 6, 2026self-described: Uses Copilot in Microsoft apps with M365 Premium licensing

    Counts toward

    • Overall signal
    • Microsoft 365 Reach: Positive
    • Does the paid Copilot license earn its price over what Copilot Chat or another tool provides?: Worth the license

    Published on

    Communities & Admin Forums

    Who

    Individual user

    Evidence

    Reported

    Applies to

    Current

79. Mixed

    wolvoleo, Hacker News commenter

    Comment on: Microsoft 365 Copilot adoption is under 4.5%, only 1% use it weeklyHacker News comment

    Cowork is the only part of Copilot in Microsoft 365 the commenter likes, but it bills separately by token and costs add up; the rest is little used.

    Published Jul 7, 2026self-described: Workplace testing an early release of Cowork

    Counts toward

    • Overall signal
    • Microsoft 365 Reach: Positive
    • Agents & Cowork: Positive
    • License Cost & Confusion: Raised as a concern
    • Low Adoption: Discussed without concern

    Published on

    Communities & Admin Forums

    Who

    Individual user

    Evidence

    Reported

    Applies to

    Current

    Observed on

    Copilot Cowork, early access

80. Negative

    Paul Robichaux, Microsoft 365 for IT Pros author

    The Sadly Unfulfilled Promise of the Outlook Calendar AgentIndependent review, Microsoft 365 for IT Pros (office365itpros.com)

    Asking the Outlook calendar agent to schedule a training plan produced double bookings and refusals; Outlook summaries and Work IQ features are good, but the agent is not ready.

    Published Jul 7, 2026self-described: Works with teams from California to Ukraine

    Not counted

    Its author has been a Microsoft MVP since 2002. Kept in the record; it takes part in no figure.

    Published on

    Business Blogs & Evaluations

    Who

    Individual user

    Evidence

    Reported

    Applies to

    Current

    Observed on

    Outlook calendar agent in Microsoft Copilot

81. Negative

    rdedev, Hacker News commenter

    Comment on: ChatGPT for ExcelHacker News comment

    At a multinational pharma company, the Copilot feature in the deployed Excel version is next to useless.

    Published Apr 16, 2026self-described: Multinational pharma company

    Counts toward

    • Overall signal
    • Answer Quality: Mixed or negative
    • Feature Gaps: Raised as a concern

    Published on

    Communities & Admin Forums

    Who

    Individual user

    Evidence

    Reported

    Applies to

    Current

    Observed on

    Copilot in Excel

82. Negative

    RajT88, Hacker News commenter, self-described

    Comment on: Stanford report highlights growing disconnect between AI insiders and everyoneHacker News comment

    Copilot reaches the commenter's SharePoint, OneDrive, Teams, and Outlook content across the tenant but is useless most of the time.

    Published Apr 13, 2026

    Counts toward

    • Overall signal
    • Microsoft 365 Reach: Mixed or negative

    Published on

    Communities & Admin Forums

    Who

    Individual user

    Evidence

    Reported

    Applies to

    Current

83. Mixed

    HeyLaughingBoy, Hacker News commenter

    Comment on: What Is Copilot Exactly?Hacker News comment

    Uses Copilot almost exclusively because it is the approved AI at work and Claude is blocked.

    Published Apr 1, 2026self-described: Office worker using Copilot because it is approved and Claude is blocked

    Counts toward

    • Overall signal
    • Should Microsoft Copilot be the organization's main AI assistant?: Copilot as the main assistant

    Published on

    Communities & Admin Forums

    Who

    Individual user

    Evidence

    Reported

    Applies to

    Current

84. Mixed

    browningstreet, Hacker News commenter

    Comment on: Microsoft Set for Worst Quarter Since 2008Hacker News comment

    In an E5 environment, Copilot breaks easily in Office and Notebooks, while Teams meeting summaries and in-meeting questions are very useful.

    Published Mar 29, 2026self-described: Microsoft 365 E5 organization

    Counts toward

    • Overall signal
    • Meeting Recaps: Positive
    • Inconsistent Output: Raised as a concern

    Published on

    Communities & Admin Forums

    Who

    Individual user

    Evidence

    Reported

    Applies to

    Current

    Observed on

    Copilot in Teams and Copilot Notebooks

85. Mixed

    wolvoleo, Hacker News commenter

    Comment on: "Microslop" filtered in the official Microsoft Copilot Discord serverHacker News comment

    Copilot is the only AI IT approves because Microsoft 365 data agreements cut paperwork and Microsoft does not train on the data; quality lags ChatGPT, though the paid Researcher helps.

    Published Mar 4, 2026self-described: Office where Copilot is the only AI approved by IT

    Counts toward

    • Overall signal
    • Agents & Cowork: Positive
    • Enterprise Data Terms: Positive
    • Answer Quality: Mixed or negative
    • Should Microsoft Copilot be the organization's main AI assistant?: Copilot as the main assistant

    Published on

    Communities & Admin Forums

    Who

    Individual user

    Evidence

    Reported

    Applies to

    Current

86. Negative

    heisenzombie, Hacker News commenter

    Comment on: Microsoft's Copilot chatbot is running into problemsHacker News comment

    The Copilot button in the work inbox says it has no access to email when asked to find messages.

    Published Feb 4, 2026self-described: Uses Copilot on a work computer and email inbox

    Counts toward

    • Overall signal
    • Microsoft 365 Reach: Mixed or negative

    Published on

    Communities & Admin Forums

    Who

    Individual user

    Evidence

    Reported

    Applies to

    Current

    Observed on

    Copilot Chat in Outlook

87. Negative

    Havoc, Hacker News commenter

    Comment on: Two kinds of AI users are emergingHacker News comment

    The Copilot button in Excel at work cannot read the open workbook, which leaves the commenter unsure what it is for.

    Published Feb 2, 2026self-described: Uses Copilot in Excel at work

    Counts toward

    • Overall signal
    • Microsoft 365 Reach: Mixed or negative
    • Feature Gaps: Raised as a concern

    Published on

    Communities & Admin Forums

    Who

    Individual user

    Evidence

    Reported

    Applies to

    Current

    Observed on

    Copilot in Excel

88. Negative

    magnetometer, Hacker News commenter

    Comment on: Ask HN: What did you find out or explore today?Hacker News comment

    Built a small chat app on the company's Databricks model endpoint and finds it works much better than the Microsoft Copilot app staff are supposed to use.

    Published Jan 15, 2026self-described: Company slowly adopting AI with Databricks and a local Streamlit app

    Counts toward

    • Overall signal
    • Should Microsoft Copilot be the organization's main AI assistant?: Another assistant first

    Published on

    Communities & Admin Forums

    Who

    Individual user

    Evidence

    Reported

    Applies to

    Current

89. Negative

    rich_sasha, Hacker News commenter

    Comment on: Microsoft Office renamed to "Microsoft 365 Copilot app"Hacker News comment

    Expected ChatGPT- and Claude-level help, but workplace Copilot failed to fix a Word table, searched email poorly, and went to the web for internal pages it could reach.

    Published Jan 5, 2026self-described: Uses Copilot at work for Word, email, and internal webpages

    Counts toward

    • Overall signal
    • Microsoft 365 Reach: Mixed or negative
    • Answer Quality: Mixed or negative
    • Should Microsoft Copilot be the organization's main AI assistant?: Another assistant first

    Published on

    Communities & Admin Forums

    Who

    Individual user

    Evidence

    Reported

    Applies to

    Current

90. Positive

    _n66o, Hacker News commenter

    Comment on: Microsoft Scales Back AI Goals Because Almost Nobody Is Using CopilotHacker News comment

    With ChatGPT blocked at work, the commenter uses Copilot Chat heavily; since deep thinking arrived it writes Excel and Office Script workflows and even a regression model.

    Published Dec 11, 2025self-described: Organization blocks ChatGPT and uses Copilot at work with Excel and SharePoint

    Counts toward

    • Overall signal
    • Answer Quality: Positive
    • Should Microsoft Copilot be the organization's main AI assistant?: Copilot as the main assistant

    Published on

    Communities & Admin Forums

    Who

    Individual user

    Evidence

    Reported

    Applies to

    Still applicable

    Observed on

    Copilot Chat with deep thinking

91. Negative

    Sanzig, Hacker News commenter

    Comment on: Microsoft has a problem: lack of demand for its AI productsHacker News comment

    Asked Copilot to batch-edit a report; it produced a new 500-word summary of a 5,000-word report and dropped the tables, figures, and template.

    Published Dec 8, 2025self-described: Uses Copilot at work for report editing

    Counts toward

    • Overall signal
    • Answer Quality: Mixed or negative
    • Inconsistent Output: Raised as a concern

    Published on

    Communities & Admin Forums

    Who

    Individual user

    Evidence

    Reported

    Applies to

    Still applicable

    Observed on

    Copilot in Word

92. Negative

    jen20, Hacker News commenter

    Comment on: Microsoft's lack of quality control is out of controlHacker News comment

    Says Copilot is poor at minutes and transcription: it misses simple words in a British accent and industry acronyms.

    Published Nov 10, 2025self-described: Office worker using Microsoft Office and Slack

    Counts toward

    • Overall signal
    • Meeting Recaps: Mixed or negative

    Published on

    Communities & Admin Forums

    Who

    Individual user

    Evidence

    Reported

    Applies to

    Still applicable

93. Positive

    w0m, Hacker News commenter

    Comment on: Microsoft 365 Copilot's commercial failureHacker News comment

    Uses the Microsoft 365 Copilot app daily: from a stack trace it surfaces a missed policy email, a related thread, wiki fixes, and the right Teams office hours.

    Published Oct 5, 2025self-described: Company using Copilot with Teams, SharePoint, Outlook, and an engineering wiki

    Counts toward

    • Overall signal
    • Microsoft 365 Reach: Positive

    Published on

    Communities & Admin Forums

    Who

    Individual user

    Evidence

    Reported

    Applies to

    Still applicable

    Observed on

    Microsoft 365 Copilot app

94. Negative

    jukkan, Hacker News commenter

    Comment on: Microsoft 365 Copilot's commercial failureHacker News comment

    Says premium Microsoft 365 Copilot has got worse as free Copilot Chat rolled out: it cannot create an Outlook calendar entry and sometimes claims it did.

    Published Oct 5, 2025self-described: Power Platform advisor and former Microsoft MVP

    Counts toward

    • Overall signal
    • Microsoft 365 Reach: Mixed or negative
    • Inconsistent Output: Raised as a concern
    • Feature Gaps: Raised as a concern
    • Does the paid Copilot license earn its price over what Copilot Chat or another tool provides?: Not worth it yet

    Published on

    Communities & Admin Forums

    Who

    Individual user

    Evidence

    Reported

    Applies to

    Still applicable

    Observed on

    Microsoft 365 Copilot and Copilot Chat

95. No opinion stated

    ashokganjireddy, GitHub user

    Copilot Studio Agent - Poor Results with CSV Knowledge Source (Summarization & Categorization)GitHub issue, microsoft/copilot-camp

    A Copilot Studio agent gave unsatisfactory summaries and categories over a 40 MB Jira CSV, even split into PDFs, while Analyst and Researcher answered far better on the same data.

    Published Sep 19, 2025self-described: Copilot Studio agent over a 40 MB Jira export

    Counts toward

    • Agents & Cowork: Mixed or negative
    • Answer Quality: Mixed or negative

    Published on

    Communities & Admin Forums

    Who

    Individual user

    Evidence

    Reported

    Applies to

    Still applicable

    Observed on

    Copilot Studio agent, Analyst and Researcher

96. Negative

    Havoc, Hacker News commenter

    Comment on: AI adoption linked to 13% decline in jobs for young U.S. workers: studyHacker News comment

    An accountant with enterprise Copilot and deep research uses it daily for news summaries, but it hallucinates figures on accounting work and cannot be trusted.

    Published Aug 29, 2025self-described: Accounting work

    Counts toward

    • Overall signal
    • Inconsistent Output: Raised as a concern
    • Check before it goes out

    Published on

    Communities & Admin Forums

    Who

    Individual user

    Evidence

    Reported

    Applies to

    Still applicable

    Observed on

    Enterprise Copilot with deep research

97. Mixed

    thewebguyd, Hacker News commenter

    Comment on: 95% of generative AI pilots at companies are failing - MIT reportHacker News comment

    Says Microsoft 365 Copilot is poor at most tasks but a far better search engine for emails, Teams chats, and SharePoint documents than Microsoft's own search.

    Published Aug 18, 2025self-described: Organization using M365 Copilot for email, Teams, and SharePoint search

    Counts toward

    • Overall signal
    • Microsoft 365 Reach: Positive
    • Answer Quality: Mixed or negative

    Published on

    Communities & Admin Forums

    Who

    Individual user

    Evidence

    Reported

    Applies to

    Still applicable

    Observed on

    Microsoft 365 Copilot

98. Mixed

    c12, Hacker News commenter

    Comment on: Ask HN: Is your company forcing use of AI?Hacker News comment

    Finds Microsoft Copilot in Teams accurate on tightly scoped tasks with full context, such as a WSDL, and poor on open-ended problems.

    Published Jul 1, 2025self-described: Employee whose work provides Microsoft and GitHub Copilot

    Counts toward

    • Overall signal
    • Answer Quality: Positive
    • Inconsistent Output: Raised as a concern

    Published on

    Communities & Admin Forums

    Who

    Individual user

    Evidence

    Reported

    Applies to

    Still applicable

    Observed on

    Microsoft Copilot in Teams

99. Negative

    napoleongl, Hacker News commenter, self-described

    Comment on: ChatGPT's enterprise success against Copilot fuels OpenAI/Microsoft rivalryHacker News comment

    Says Copilot cannot draft an email, create Planner tasks, or book meetings, reaches Graph data only some of the time, and makes weak PowerPoints.

    Published Jun 24, 2025

    Counts toward

    • Overall signal
    • Microsoft 365 Reach: Mixed or negative
    • Answer Quality: Mixed or negative
    • Inconsistent Output: Raised as a concern
    • Feature Gaps: Raised as a concern

    Published on

    Communities & Admin Forums

    Who

    Individual user

    Evidence

    Reported

    Applies to

    Still applicable

100. Positive

     Puzzleheaded_Mark_20, Reddit commenter

     Comment on: The endless bullshit of copilot : microsoft365Reddit comment

     Since the company got Copilot, uses it for most daily work, from proposals and PowerPoint decks to meeting minutes.

     Published Jun 19, 2025self-described: Company employee using Copilot for proposals, presentations, and meeting minutes

     Counts toward

     • Overall signal
     • Meeting Recaps: Positive
     • Useful for first drafts

     Published on

     Communities & Admin Forums

     Who

     Individual user

     Evidence

     Reported

     Applies to

     Still applicable

101. Negative

     oscubed, Reddit commenter, self-described

     The endless bullshit of copilot : microsoft365Reddit post

     Complains that the Copilot-centered Microsoft 365 web start page replaced a portal with recent files and pinned apps.

     Published Jun 18, 2025

     Counts toward, pending a recheck

     • Overall signal
     • Admin Controls: Raised as a concern

     Published on

     Communities & Admin Forums

     Who

     Individual user

     Evidence

     Reported

     Applies to

     Needs a recheck

     Observed on

     Microsoft 365 Copilot app web start page

102. No opinion stated

     Simon Willison, independent developer

     Breaking down 'EchoLeak', the First Zero-Click AI Vulnerability Enabling Data Exfiltration from Microsoft 365 CopilotPersonal blog post, simonwillison.net

     Explains how one email's hidden instructions bypassed Copilot's prompt-injection classifiers and leaked private data through an unfiltered Markdown link format and a Teams open redirect.

     Published Jun 11, 2025self-described: Analysis of Aim Labs' CVE-2025-32711 report against Microsoft 365 Copilot

     Counts toward, pending a recheck

     • Security Flaws: Raised as a concern

     Published on

     Business Blogs & Evaluations

     Who

     Individual user

     Evidence

     Reported

     Applies to

     Needs a recheck

     Observed on

     Microsoft 365 Copilot, fixed by June 2025

103. Negative

     celnardur, Hacker News commenter

     Comment on: OpenAI slams court order to save all ChatGPT logs, including deleted chatsHacker News comment

     The commenter's company allows a hosted Microsoft Copilot, but most people do not use it because it gives little productivity boost.

     Published Jun 5, 2025self-described: Embedded systems engineer at DMC

     Counts toward

     • Overall signal
     • Low Adoption: Raised as a concern

     Published on

     Communities & Admin Forums

     Who

     Individual user

     Evidence

     Reported

     Applies to

     Still applicable

104. Negative

     einpoklum, Hacker News commenter

     Comment on: The Microsoft 365 Copilot launch was a disasterHacker News comment

     Found an app named Microsoft Copilot 365 on a work laptop, did not recognize it as the renamed Office app, and uninstalled it.

     Published Jan 26, 2025self-described: Uses Copilot on a Windows laptop at work

     Counts toward, pending a recheck

     • Overall signal
     • Admin Controls: Raised as a concern

     Published on

     Communities & Admin Forums

     Who

     Individual user

     Evidence

     Reported

     Applies to

     Needs a recheck

     Observed on

     Microsoft 365 Copilot app rename

105. Mixed

     perthguppy, Reddit commenter

     Comment on: Anyone using Copilot for M365? What gains does it bring you? : sysadminReddit comment

     Using Copilot since launch, mainly to summarize Teams meetings and chats into action items; rarely in Outlook, Word, or Excel, and ChatGPT for scripting.

     Published Jan 17, 2025self-described: Uses Copilot at work for Teams meetings and chats

     Counts toward

     • Overall signal
     • Meeting Recaps: Positive
     • Summaries save time
     • Should Microsoft Copilot be the organization's main AI assistant?: Another assistant first

     Published on

     Communities & Admin Forums

     Who

     Individual user

     Evidence

     Reported

     Applies to

     Still applicable

     Observed on

     Microsoft 365 Copilot since launch

106. Mixed

     Intelligent-Magician, Reddit commenter, self-described

     Comment on: Anyone using Copilot for M365? What gains does it bring you? : sysadminReddit comment

     Finds Copilot's Outlook rewrites stiff and worse than ChatGPT, Excel help basically useless, and Teams summaries pretty good.

     Published Jan 17, 2025

     Counts toward

     • Overall signal
     • Meeting Recaps: Positive
     • Answer Quality: Mixed or negative
     • Should Microsoft Copilot be the organization's main AI assistant?: Another assistant first

     Published on

     Communities & Admin Forums

     Who

     Individual user

     Evidence

     Reported

     Applies to

     Still applicable

     Observed on

     Copilot in Outlook, Excel, and Teams

107. Positive

     SquirrelOfDestiny, Reddit commenter

     Comment on: Anyone using Copilot for M365? What gains does it bring you? : sysadminReddit comment

     Dictated a brief into Word, had Copilot in PowerPoint build the deck from it, and finished a half-day task in about 45 minutes.

     Published Jan 17, 2025self-described: Corporate office worker using Word and PowerPoint

     Counts toward

     • Overall signal
     • Answer Quality: Positive
     • Useful for first drafts

     Published on

     Communities & Admin Forums

     Who

     Individual user

     Evidence

     Reported

     Applies to

     Still applicable

     Observed on

     Copilot in Word and PowerPoint

108. Positive

     plumbumplumbumbum, Reddit commenter, self-described

     Comment on: Anyone using Copilot for M365? What gains does it bring you? : sysadminReddit comment

     Each morning asks Copilot to turn all unread email into a to-do list with links, then clears the inbox and finishes the asks by mid-morning.

     Published Jan 17, 2025

     Counts toward

     • Overall signal
     • Microsoft 365 Reach: Positive
     • Summaries save time

     Published on

     Communities & Admin Forums

     Who

     Individual user

     Evidence

     Reported

     Applies to

     Still applicable

     Observed on

     Microsoft 365 Copilot license on E3