Key findings
- Model choice draws the most praise. 15 of the 22 accounts that discuss it are positive, from builders who run several vendors' models, or their own keys, in Droid.
- Reliability draws the most complaints: 14 GitHub issues, 9 Reddit posts, and 5 other accounts raise it.
- Overall, 28 accounts are positive, 43 mixed, and 14 negative. GILD counts a GitHub bug report as mixed unless its author rejects Droid, and no issue author did.
- Team-scale figures come from Factory's own case studies, which GILD's Factory page labels as vendor material. The figures in Comarch's story appear only on Factory's pages.
Pilot Droid with a team before you standardize on it, because only 7 of the 85 public accounts GILD read speak for more than one person. Builders praise Droid for running many vendors' models in one agent. Reliability is their most common complaint, on Reddit as much as in GitHub issues.
Where the accounts come from
The accounts were published from February 2025 to October 2026, and the table below counts them by site. The GitHub issues were filed against Factory's public repositories. 78 accounts describe one person's use. GILD left out posts by Factory staff, including the changelog posts on r/FactoryAi, and kept one GitHub issue per distinct problem.
Tone differs by site. Hacker News posts run 9 positive, 6 mixed, and 2 negative, and 7 of the 9 videos are positive. Reddit runs 7 positive, 6 mixed, and 12 negative. GitHub issues run 2 positive and 25 mixed, since a bug report reports a problem without rejecting the product.
| Site |
|---|
| Reddit posts |
| GitHub issues |
| Hacker News posts |
| YouTube videos |
| Blog and newsletter posts |
| Podcast transcripts |
GILD's Factory record, n = 85 public accounts, Feb 25, 2025 to Oct 21, 2026
Builders value model choice and Droid's agent design
Every's Danny Aziz canceled his Claude and ChatGPT Max plans for Droid. On Reddit, one builder calls GLM-4.7 a beast inside Droid, and another moved from the Codex CLI to Droid on an OpenAI key. Most of the 7 critical accounts on model choice are bug reports about custom or BYOK models.
Nine accounts say the same model does better inside Droid than in other agents, and seven say a spec written first improves results. On an 80,000-line Rust backend, one Reddit user set up custom droids, MCP, and AGENTS.md and planned to move from Claude Code Max to Droid Max.
Reliability leads the complaints, then cost and lost context
GitHub users report duplicate Droid Action review comments and Missions that claim success without doing the work. Other issues describe hooks that never fire and a 600-second cutoff that discards long Opus responses, and one session was locked by a false-positive 403. Reddit reports include a blank session mid-refactor and about 50 consecutive file-creation failures. One high-autonomy run wiped a WSL installation. Factory releases several times a week, so each report applies to the version it names.
Eight of the 15 accounts that discuss cost complain about it, and seven raise lost context or failed compaction. One Reddit user measured the Pro plan's weekly limit at about three five-hour windows. Another used about 1 million tokens on one half-working feature during a trial.
Main agent or second tool
Builders split on Droid's role. Ten moved their main work to Droid. Twelve keep Claude Code, Codex, or another agent as the main tool and use Droid for comparison, backup, or specific tasks. One long-time user says Droid fell behind Claude Code and Codex in 2026.
What a team pilot should measure
Measure merged changes, reviewer time, and spend per model on your own repositories, since no public team account outside Factory's case studies reports merged changes or spend. Pin the CLI version for the pilot so a regression does not distort the result, and keep high autonomy inside a container.
Methodology
GILD collected these accounts on October 12, 2026. Hacker News comments came through the Algolia API, and Reddit posts through the Arctic Shift archive, with links to reddit.com. The rest came from Factory's public GitHub issue trackers, English blogs and newsletters, and YouTube video pages, where GILD read each video's title and description. GILD recorded who each account speaks for, its sentiment, and the themes it supports. Every count comes from the source records listed on GILD's Factory Signals page. On October 25, 2026 GILD added two GitHub issues from October 2026 and checked Comarch's own press pages for the case-study figures. On October 26 and 27, 2026 GILD added three accounts that speak for a team.
Products in this piece
Sources
- Official documentation
- 7
- Public source
- 5
- Factory docs: Individual Plans
- Factory docs: Available Models
- Factory docs: Factory Missions
- Factory docs: Autonomy Level
- Factory docs: Sandbox
- Factory docs: Delegations
- Every: Vibe Check: I Canceled Two AI Max Plans for Factory's Coding Agent Droid (Oct 30, 2025)
- AICodeKing (YouTube): Droid CLI + GLM-4.6 + FREE 4.5 Sonnet, GPT-5: Is it really the NEXT CLAUDE CODE? (Oct 3, 2025)
- Robin Min (Surfing): Droid CLI Review: Hands-On Experience After Free Trial (Jul 3, 2026)
- Sid Bharath: Factory Droid Tutorial: Missions, Skills, and Agents (Sep 30, 2025)
- Factory customer story: How Comarch Is Building Its Own Software Factory (Jul 29, 2026)
- Comarch: Comarch at the Data Science Summit AI Edition: How We Are Driving the AI-First Transformation (Jul 3, 2026)