Skip to main content
OpenAI APIProduct page

OpenAI API Signals

What teams building AI features on OpenAI API report, with every finding tied to its evidence.

Read the findings

What the evidence says

Whose sources count

Practitioner sentiment, teams and leaders

+3 Mixed from 65 sources that take a side

How this figure is made

Mixed overall signal, net 3 points

From 62 authors in 62 discussions. Run a pilot on your own prompts to measure output quality and cost per task.

Analyzed
154 total sources
Top praise
Model Quality (14 of 18 sources) See praise evidence
Top concern
Latency (9 of 12 sources) See concern evidence

Jan 2025 to Oct 2026.

136 sources from practitioners, by month and sentiment.

Teams and leaders split close to evenly: 22 positive, 23 mixed and 20 negative. They praise model quality most, then cost efficiency. Latency leads their concerns, followed by token cost and inconsistent results, and DoorDash, Grab and Wealthsimple each run OpenAI beside other providers behind one gateway.

Positive, mixed and negative sources

The score counts them as 21 positive, 22 mixed and 19 negative votes, one per author. See How the numbers work.

See the evidence

Below: 5 praise themes, 8 concerns, 1 point of agreement and 2 disagreements.

Findings

Counted for Teams and technical leaders, from 75 sources. Change group

What practitioners praise

Every capability practitioners describe positively, ranked by how many sources say so. Open one to read who said it.

  1. Model Quality14 of 18 sources on it praise itHow well OpenAI models handle the author's own task: accuracy and instruction following.

    Counted for Teams and technical leaders.

    Positive, 14

    1. Mixed

      Jeffrey Rengifo and Gustavo Llermaly, Elastic

      The best LLM writes correct Elasticsearch ES|QL 59% of the time. Here's what breaks the other 41%.Engineering blog post, Elasticsearch Labs

      Elastic's test of 6,000 generated ES|QL queries found gpt-5.5 the most accurate of four models at 59.0% with only the schema, while gpt-5.4-mini scored 19.8%.

      Published Sep 28, 2026self-described: Elasticsearch Labs test of 500 BIRD questions per model for generated ES|QL queries

    2. Positive

      Amp team, Amp

      GPT-5.4, The New OracleProduct engineering post, Amp Chronicle

      In Amp's internal evals GPT-5.4 raised oracle response quality from 60.8% to 68.2% over GPT-5.2 and cut mean latency from about 6.7 to 4.9 minutes.

      Published Mar 5, 2026self-described: Amp coding agent, GPT-5.4 as the oracle subagent in smart and deep modes

    3. Positive

      lieret, Hacker News commenter

      Comment on: GPT-5 on SWE-bench: Cost and performance deep-diveHacker News comment

      On SWE-bench Verified GPT-5 scored 65%, GPT-5 mini 60%, and nano 35%; mini gave up about 5 points for roughly a fifth of the cost.

      Published Aug 8, 2025self-described: SWE-bench team evaluating models with a minimal agent

    4. Positive

      Daniel Furman, Jacky Zhao, Vaibhav Kumar, Ed Sioufi, and Michele Catasta, Replit

      Free the models: Harness design at the frontierEngineering blog post, Replit blog

      Replit found GPT-6 Astra hands routine implementation to cheaper subagents without being told, and the GPT-6 family keeps the cache when effort changes mid-turn, which keeps Replit Agent's cost down.

      Published Sep 29, 2026self-described: Replit Agent in Max mode with GPT-6 Astra as the core loop

    5. Positive

      EB66, Hacker News commenter

      Comment on: Gemini 3.7 FlashHacker News comment

      GPT-5 mini led the company's own benchmarks on cost and quality until GPT-5.6 Luna's price cut replaced it.

      Published Aug 14, 2026self-described: Company in-house LLM benchmarks

    6. Positive

      Lorenzo Gentile, Ploy engineering blog

      Migrating a production AI agent to GPT-5.6Engineering blog post, Ploy blog

      After fixing its eval harness, tool schemas, and cache keys, Ploy moved its agent from Claude Opus 4.8 to GPT-5.6 Sol: builds 2.2x faster at 27% lower cost.

      "As of today, Ploy’s agent runs on GPT-5.6 Sol, the flagship tier of the model family OpenAI released this morning. For months, no model met our bar for replacing Claude Opus. GPT-5.6 Sol did. After a head-to-head evaluation, we made it the default model for every Ploy workspace."
      Excerpt, Lorenzo Gentile

      Published Jul 9, 2026self-described: Ploy, production agent that builds and edits marketing websites

    7. Positive

      Artificial Analysis, independent model benchmarking service

      GPT-5.6 Luna (Max) Intelligence, Performance & Price AnalysisIndependent benchmark, Artificial Analysis

      Measures GPT-5.6 Luna (Max) at 127 output tokens per second, faster than the 116 average, and rates it among the leading models in intelligence at a reasonable price for its class.

      Published Jul 9, 2026self-described: Standard 10,000-input-token workload on OpenAI's API

    8. Mixed

      Kwindla Hultman Kramer, CEO, Daily

      Voice AI & Voice Agents: An Illustrated PrimerTechnical guide, voiceaiandvoiceagents.com

      Daily's CEO names GPT-4.1 and GPT-5.1 among the most used models for voice agents. He finds agents on the Realtime API cost 3 to 5 times more than GPT-4.1 agents and run slower than a tuned multi-model pipeline.

      Published Jun 1, 2026Daily and the Pipecat open-source framework for production voice agents

    9. Positive

      lmeyerov, Hacker News commenter

      Comment on: GPT-5.4Hacker News comment

      In the team's evals on cybersecurity investigations, GPT-5.2-Codex at low reasoning won: more than 2x faster with higher completion rates than higher reasoning settings.

      Published Mar 5, 2026self-described: Team evals on cybersecurity investigations

    10. Mixed

      Zairah Mustahsan, Abel Lim, Megna Anand, Saahil Jain, and Bryan McCann, You.com

      Stochasticity in Agentic Evaluations: Quantifying Inconsistency with Intraclass CorrelationResearch paper, arXiv

      On hard GAIA questions, 70% of GPT-4o's variance came from trial-to-trial randomness, making single runs unreliable; GPT-5 raised accuracy from 6.6% to 44.2% and nearly doubled consistency.

      Published Dec 7, 2025self-described: You.com research team running 64 trials per question on GAIA and FRAMES

    11. Positive

      pietz, Hacker News commenter

      Comment on: Claude Haiku 4.5Hacker News comment

      Uses mini and nano models for every user-facing and workflow task at the company, and larger models only for internal high-complexity work such as coding.

      Published Oct 15, 2025self-described: Company workflows: extraction, conversion, translation, evaluation

    12. Mixed

      Amp team, Amp

      GPT-5 OracleProduct engineering post, Amp Chronicle

      After testing GPT-5 as a main model, Amp kept it as the oracle for planning and debugging, and left Sonnet as the main agent model because GPT-5 was less proactive.

      Published Oct 1, 2025self-described: Amp coding agent, GPT-5 as the oracle subagent beside Sonnet as the main agent model

    13. Positive

      BrandiATMuhkuh, Hacker News commenter

      Comment on: ChatGPT's enterprise success against Copilot fuels OpenAI/Microsoft rivalryHacker News comment

      Builds a co-pilot for architects on Azure OpenAI with retrieval and a profession-specific system prompt; a customer wants to roll it out across the company.

      Published Jun 25, 2025self-described: Co-pilot product for architects (AEC)

    14. Positive

      Dedy Kredo, Qodo

      We benchmarked GPT-4.1 vs Claude 3.7: Here's what we foundEngineering blog post, Qodo blog

      On 200 real pull requests judged by o3-mini, GPT-4.1's code suggestions beat Claude 3.7 Sonnet's in 54.9% of cases.

      Published Apr 13, 2025self-described: Qodo code review product

    Mixed or negative, 4

    1. Negative

      carlos_ds, OpenAI Developer Forum

      Please Don't Deprecate GPT-Realtime Before a True Replacement ExistsOpenAI Developer Forum post

      Migrating a production voice agent to gpt-realtime-2.1-mini brought narrated instructions, skipped steps, and added latency; reverting to the deprecated model restored stability.

      Published Aug 4, 2026self-described: Production outbound voice agent for structured telephony calls

    2. Mixed

      Dobo Radichkov, OpenAI Developer Forum

      Feedback: GPT-5 vs GPT-5-Chat-Latest for Conversational AIOpenAI Developer Forum post

      For the Onsen app, gpt-5 suits Structured Outputs and gpt-5-chat-latest suits conversation, so the team now routes between them where GPT-4.1 handled both.

      Published Aug 10, 2025self-described: Onsen, AI mental health companion app

    3. Negative

      Prasanth Jayachandran, Isotopes AI

      Beyond the leaderboard. Decision models in a real workflow.Engineering blog post, Isotopes AI blog

      In Isotopes AI's own workflow suite, OpenAI's Decisions API passed 68.2% of attempts against 100% for Jev 1.13 and took about twice as long on the cases every model passed.

      Published Oct 15, 2026self-described: Isotopes AI aidnn follow-up workflow, 88 scenarios run three times per model under zero data retention

    4. Negative

      WebPlanning SIM-Ltd, OpenAI Developer Forum

      gpt-realtime-2.1: production tool invocation regressionOpenAI Developer Forum post

      In a controlled test, the older gpt-realtime completed 98% to 100% of commands and gpt-realtime-2.1 about 25%, often answering without calling a tool.

      Published Sep 17, 2026self-described: WebPlanning SIM-Ltd, production voice agent

    Open them in the record
  2. Cost Efficiency12 of 14 sources on it praise itValue for money from smaller models such as Luna and from the discounts for cached input and Batch work.

    Counted for Teams and technical leaders.

    Positive, 12

    1. Positive

      Cognition, the team behind Devin

      GPT-6.1 Sol is now available in DevinCompany blog post, Devin blog

      On Cognition's own FrontierCode benchmark GPT-6.1 Sol scored 60.4%, in line with GPT-6 Sol, while costing 44% to 57% less per task at every effort level.

      Published Sep 29, 2026self-described: Devin, models graded on Cognition's FrontierCode benchmark of real engineering tasks

    2. Positive

      dools, Hacker News commenter

      Comment on: OpenAI Agents APIHacker News comment

      Built an LLM gateway and agent session manager that colleagues use to ship software, and finds it cheap on API pricing with Luna or DeepSeek.

      Published Sep 11, 2026self-described: Internal agent app used by colleagues

    3. Positive

      EB66, Hacker News commenter

      Comment on: Gemini 3.7 FlashHacker News comment

      GPT-5 mini led the company's own benchmarks on cost and quality until GPT-5.6 Luna's price cut replaced it.

      Published Aug 14, 2026self-described: Company in-house LLM benchmarks

    4. Positive

      __jl__, Hacker News commenter

      Comment on: Advancing the price-performance frontier with GPT‑5.6Hacker News comment

      For the team's production app, OpenAI is now the best provider: a reliable API with useful features and better price-performance than the open models it ran before.

      Published Jul 30, 2026self-described: Team production app

    5. Positive

      madaxe_again, Hacker News commenter

      Comment on: Migrating a production AI agent to GPT-5.6: 2.2x faster, 27% cheaperHacker News comment

      Assessed GPT-5.6 on the team's own workflows, moved most work from GPT-5.5 to Terra, halving cost and response times, with Luna as a cheap backstop.

      Published Jul 13, 2026self-described: Text and image extraction workflows in production

    6. Positive

      dahcryn, Hacker News commenter

      Comment on: Adaptive LLM routing under budget constraintsHacker News comment

      Model calls are not the team's largest AI cost; GPT-4.1 is cheap enough that it skips mini models and optimizes speech-to-text spend instead.

      Published Sep 2, 2025self-described: Team running AI features in production

    7. Positive

      lieret, Hacker News commenter

      Comment on: GPT-5 on SWE-bench: Cost and performance deep-diveHacker News comment

      On SWE-bench Verified GPT-5 scored 65%, GPT-5 mini 60%, and nano 35%; mini gave up about 5 points for roughly a fifth of the cost.

      Published Aug 8, 2025self-described: SWE-bench team evaluating models with a minimal agent

    8. No opinion stated

      Frank Hidalgo, CTO of StackAI, Asana

      How we cut a browser agent's cost 76x and made it 5x faster by keeping its cache intactEngineering blog, Inside Asana

      Asana cached its browser agent's history and stopped editing it on every call. On GPT-6.1 Sol the agent then cost 76x less than the original production setup, about US$0.47 per run, and read 89% of its input from cache.

      "On GPT-6.1 Sol, the same agent cost 76x less and ran 5x faster, reading 89% of its input from cache."
      Excerpt, Frank Hidalgo

      Published Oct 8, 2026self-described: Asana's StackAI browser agent, tested across four frontier models in a 144-run caching study

    9. Positive

      Daniel Furman, Jacky Zhao, Vaibhav Kumar, Ed Sioufi, and Michele Catasta, Replit

      Free the models: Harness design at the frontierEngineering blog post, Replit blog

      Replit found GPT-6 Astra hands routine implementation to cheaper subagents without being told, and the GPT-6 family keeps the cache when effort changes mid-turn, which keeps Replit Agent's cost down.

      Published Sep 29, 2026self-described: Replit Agent in Max mode with GPT-6 Astra as the core loop

    10. Positive

      Lorenzo Gentile, Ploy engineering blog

      Migrating a production AI agent to GPT-5.6Engineering blog post, Ploy blog

      After fixing its eval harness, tool schemas, and cache keys, Ploy moved its agent from Claude Opus 4.8 to GPT-5.6 Sol: builds 2.2x faster at 27% lower cost.

      "As of today, Ploy’s agent runs on GPT-5.6 Sol, the flagship tier of the model family OpenAI released this morning. For months, no model met our bar for replacing Claude Opus. GPT-5.6 Sol did. After a head-to-head evaluation, we made it the default model for every Ploy workspace."
      Excerpt, Lorenzo Gentile

      Published Jul 9, 2026self-described: Ploy, production agent that builds and edits marketing websites

    11. Positive

      pietz, Hacker News commenter

      Comment on: Claude Haiku 4.5Hacker News comment

      Uses mini and nano models for every user-facing and workflow task at the company, and larger models only for internal high-complexity work such as coding.

      Published Oct 15, 2025self-described: Company workflows: extraction, conversion, translation, evaluation

    12. Positive

      Kingston Duffie, OpenAI Developer Forum

      My experience switching from Assistants API to Responses APIOpenAI Developer Forum post

      Rewrote a production Assistants API chat app on the Responses API in about two hours; instructions and vector stores carried over, on gpt-4o-mini for cost.

      Published Mar 22, 2025self-described: Production RAG chat application with tens of thousands of users

    Mixed or negative, 2

    1. Mixed

      anelson, Hacker News commenter

      Comment on: GPT-6 Sol and LunaHacker News comment

      On the team's internal evals GPT-6 Luna used more tokens and more time than GPT-5.6 Luna for the same result, which canceled its 50% lower price.

      Published Sep 26, 2026self-described: Cybersecurity application with internal evals

    2. Negative

      Stefan Ivanovici, Intercom

      Cost of Serving LLMsEngineering research post, Fin AI research blog

      Intercom calls the OpenAI and Anthropic models behind Fin expensive and slow, and its AWS benchmarks found self-hosted models under 14B parameters cheaper to serve than GPT-4.1 mini.

      Published Sep 10, 2025self-described: Intercom's Fin customer support agent, self-hosted open-weight models compared with provider APIs

    Open them in the record
  3. Speed6 of 8 sources on it praise itHow fast OpenAI models respond and finish work through the API on the author's own workload, including measured output speed and time to first token.

    Counted for Teams and technical leaders.

    Positive, 6

    1. Positive

      Artificial Analysis, independent model benchmarking service

      GPT-5.6 Luna (Max) Intelligence, Performance & Price AnalysisIndependent benchmark, Artificial Analysis

      Measures GPT-5.6 Luna (Max) at 127 output tokens per second, faster than the 116 average, and rates it among the leading models in intelligence at a reasonable price for its class.

      Published Jul 9, 2026self-described: Standard 10,000-input-token workload on OpenAI's API

    2. Positive

      __jl__, Hacker News commenter

      Comment on: Advancing the price-performance frontier with GPT‑5.6Hacker News comment

      For the team's production app, OpenAI is now the best provider: a reliable API with useful features and better price-performance than the open models it ran before.

      Published Jul 30, 2026self-described: Team production app

    3. Positive

      madaxe_again, Hacker News commenter

      Comment on: Migrating a production AI agent to GPT-5.6: 2.2x faster, 27% cheaperHacker News comment

      Assessed GPT-5.6 on the team's own workflows, moved most work from GPT-5.5 to Terra, halving cost and response times, with Luna as a cheap backstop.

      Published Jul 13, 2026self-described: Text and image extraction workflows in production

    4. Positive

      Lorenzo Gentile, Ploy engineering blog

      Migrating a production AI agent to GPT-5.6Engineering blog post, Ploy blog

      After fixing its eval harness, tool schemas, and cache keys, Ploy moved its agent from Claude Opus 4.8 to GPT-5.6 Sol: builds 2.2x faster at 27% lower cost.

      "As of today, Ploy’s agent runs on GPT-5.6 Sol, the flagship tier of the model family OpenAI released this morning. For months, no model met our bar for replacing Claude Opus. GPT-5.6 Sol did. After a head-to-head evaluation, we made it the default model for every Ploy workspace."
      Excerpt, Lorenzo Gentile

      Published Jul 9, 2026self-described: Ploy, production agent that builds and edits marketing websites

    5. Positive

      lmeyerov, Hacker News commenter

      Comment on: GPT-5.4Hacker News comment

      In the team's evals on cybersecurity investigations, GPT-5.2-Codex at low reasoning won: more than 2x faster with higher completion rates than higher reasoning settings.

      Published Mar 5, 2026self-described: Team evals on cybersecurity investigations

    6. Positive

      Amp team, Amp

      GPT-5.4, The New OracleProduct engineering post, Amp Chronicle

      In Amp's internal evals GPT-5.4 raised oracle response quality from 60.8% to 68.2% over GPT-5.2 and cut mean latency from about 6.7 to 4.9 minutes.

      Published Mar 5, 2026self-described: Amp coding agent, GPT-5.4 as the oracle subagent in smart and deep modes

    Mixed or negative, 2

    1. Mixed

      anelson, Hacker News commenter

      Comment on: GPT-6 Sol and LunaHacker News comment

      On the team's internal evals GPT-6 Luna used more tokens and more time than GPT-5.6 Luna for the same result, which canceled its 50% lower price.

      Published Sep 26, 2026self-described: Cybersecurity application with internal evals

    2. Positive

      Kingston Duffie, OpenAI Developer Forum

      My experience switching from Assistants API to Responses APIOpenAI Developer Forum post

      Rewrote a production Assistants API chat app on the Responses API in about two hours; instructions and vector stores carried over, on gpt-4o-mini for cost.

      Published Mar 22, 2025self-described: Production RAG chat application with tens of thousands of users

    Open them in the record
  4. Stability2 of 5 sources on it praise itWhether OpenAI API requests, on OpenAI's own endpoints or Azure OpenAI, keep succeeding without outages, errors, or timeouts.

    Counted for Teams and technical leaders.

    Positive, 2

    1. Positive

      __jl__, Hacker News commenter

      Comment on: Advancing the price-performance frontier with GPT‑5.6Hacker News comment

      For the team's production app, OpenAI is now the best provider: a reliable API with useful features and better price-performance than the open models it ran before.

      Published Jul 30, 2026self-described: Team production app

    2. Positive

      sigmoid10, Hacker News commenter

      Comment on: GPT-5.2Hacker News comment

      On OpenAI's highest enterprise tier, the commenter finds OpenAI a much more stable platform for high-volume API use than other providers.

      Published Dec 12, 2025self-described: Team on OpenAI's highest enterprise tier

    Mixed or negative, 3

    1. Negative

      Foobar8568, Hacker News commenter

      Comment on: OpenAI models coming to Amazon Bedrock: Interview with OpenAI and AWS CEOsHacker News comment

      On Azure OpenAI deployments the team saw frequent latency spikes, up to three minutes to first byte, and escalation brought no explanation.

      Published Apr 29, 2026self-described: Team that ran Azure OpenAI deployments until about a year earlier

    2. Negative

      lastround360, OpenAI Developer Forum

      Sudden increase in /v1/responses timeouts on gpt-4.1-mini (stable for months, started recently)OpenAI Developer Forum post

      Responses API timeouts on gpt-4.1-mini, at a 45-second cutoff, rose from 1.28% to 13.64% of calls over four days in April 2026.

      Published Apr 19, 2026self-described: Mobile app calling the Responses API through a Supabase Edge Function

    3. Negative

      Jacob-J-Thomas, Hacker News commenter

      Comment on: The Intelligence HubHacker News comment

      An early enterprise chat app on Azure OpenAI hit frequent API failures and outages, and model and API changes were hard to keep up with.

      Published Jul 23, 2025self-described: Enterprise chat app on Azure OpenAI, two years earlier

    Open them in the record
  5. Tool Calling & Structured Output1 of 8 sources on it praise itHow reliably the models call tools and return valid Structured Outputs, including inside agent loops.

    Counted for Teams and technical leaders.

    Positive, 1

    1. Positive

      Abiram, OpenAI Developer Forum

      Decision vs execution: a pattern for using GPT safely inside RPA pipelinesOpenAI Developer Forum post

      An enterprise finance team has the model return schema-checked JSON decisions while RPA bots execute them, which keeps actions auditable and retries safe.

      Published Oct 7, 2026self-described: Enterprise finance team adding LLM steps to UiPath and Power Automate bots

    Mixed or negative, 7

    1. Negative

      WebPlanning SIM-Ltd, OpenAI Developer Forum

      gpt-realtime-2.1: production tool invocation regressionOpenAI Developer Forum post

      In a controlled test, the older gpt-realtime completed 98% to 100% of commands and gpt-realtime-2.1 about 25%, often answering without calling a tool.

      Published Sep 17, 2026self-described: WebPlanning SIM-Ltd, production voice agent

    2. Positive

      Lorenzo Gentile, Ploy engineering blog

      Migrating a production AI agent to GPT-5.6Engineering blog post, Ploy blog

      After fixing its eval harness, tool schemas, and cache keys, Ploy moved its agent from Claude Opus 4.8 to GPT-5.6 Sol: builds 2.2x faster at 27% lower cost.

      "As of today, Ploy’s agent runs on GPT-5.6 Sol, the flagship tier of the model family OpenAI released this morning. For months, no model met our bar for replacing Claude Opus. GPT-5.6 Sol did. After a head-to-head evaluation, we made it the default model for every Ploy workspace."
      Excerpt, Lorenzo Gentile

      Published Jul 9, 2026self-described: Ploy, production agent that builds and edits marketing websites

    3. Negative

      mparis, Hacker News commenter

      Comment on: Structured outputs on the Claude Developer PlatformHacker News comment

      Could not use OpenAI's structured outputs because its strict validation rejected standard JSON Schema elements the team used, which pushed it to Claude.

      Published Nov 14, 2025self-described: Team running structured outputs in production

    4. Mixed

      hedgehog, Hacker News commenter

      Comment on: Sampling and structured outputs in LLMsHacker News comment

      Could not rely on OpenAI Structured Outputs in one component, and switched that component to TOML-formatted output that worked across many models.

      Published Sep 23, 2025self-described: Team with its own prompt templates and schema definitions

    5. Mixed

      jbellis, Hacker News commenter at Brokk

      Comment on: The unreasonable effectiveness of an LLM agent loop with tool useHacker News comment

      At Brokk, some smart models such as o3 are poor at tool calling, so Gemini 2.5 Pro runs the Architect agent while GPT-4.1 and others work for search.

      Published May 15, 2025self-described: Brokk, search and architect agents

    6. Mixed

      Kingston Duffie, OpenAI Developer Forum

      Problem with tool_choice causing caching issuesOpenAI Developer Forum post

      Changing tool_choice on the final call invalidates the cached prefix and pays cache writes for the whole context; explicit caching makes the problem visible.

      Published Aug 15, 2026self-described: Production system using function tools on GPT-5.6 through the Responses API

    7. Negative

      pimeys, Hacker News commenter

      Comment on: GPT-5.6Hacker News comment

      In the team's agent evals with prompts tuned per OpenAI's guide, GPT-5.6 Sol cost twice Opus 4.8 to reach the same conclusion, and Terra and Luna looped on failing tool calls.

      Published Jul 10, 2026self-described: Agent company running evals

    Open them in the record

What concerns them

Every concern practitioners raise, most raised first.

  1. Latency9 of 12 sources on it raise it as a concernResponse time and throughput for user-facing and interactive work.

    Counted for Teams and technical leaders.

    Raised as a concern, 9

    1. Mixed

      Kwindla Hultman Kramer, CEO, Daily

      Voice AI & Voice Agents: An Illustrated PrimerTechnical guide, voiceaiandvoiceagents.com

      Daily's CEO names GPT-4.1 and GPT-5.1 among the most used models for voice agents. He finds agents on the Realtime API cost 3 to 5 times more than GPT-4.1 agents and run slower than a tuned multi-model pipeline.

      Published Jun 1, 2026Daily and the Pipecat open-source framework for production voice agents

    2. Negative

      Foobar8568, Hacker News commenter

      Comment on: OpenAI models coming to Amazon Bedrock: Interview with OpenAI and AWS CEOsHacker News comment

      On Azure OpenAI deployments the team saw frequent latency spikes, up to three minutes to first byte, and escalation brought no explanation.

      Published Apr 29, 2026self-described: Team that ran Azure OpenAI deployments until about a year earlier

    3. Negative

      Eduardo Stuani, OpenAI Developer Forum

      Increased latency on GPT-4.1 Mini over the past few daysOpenAI Developer Forum post

      Uses a large fixed, cached context to cut latency on 110K-token prompts; GPT-4.1 mini average latency rose from about 4 to 7 seconds, p90 from 7 to 12.

      Published Apr 30, 2025self-described: Latency-critical application with 110K-token cached prompts

    4. Negative

      Prasanth Jayachandran, Isotopes AI

      Beyond the leaderboard. Decision models in a real workflow.Engineering blog post, Isotopes AI blog

      In Isotopes AI's own workflow suite, OpenAI's Decisions API passed 68.2% of attempts against 100% for Jev 1.13 and took about twice as long on the cases every model passed.

      Published Oct 15, 2026self-described: Isotopes AI aidnn follow-up workflow, 88 scenarios run three times per model under zero data retention

    5. Mixed

      anelson, Hacker News commenter

      Comment on: GPT-6 Sol and LunaHacker News comment

      On the team's internal evals GPT-6 Luna used more tokens and more time than GPT-5.6 Luna for the same result, which canceled its 50% lower price.

      Published Sep 26, 2026self-described: Cybersecurity application with internal evals

    6. Negative

      carlos_ds, OpenAI Developer Forum

      Please Don't Deprecate GPT-Realtime Before a True Replacement ExistsOpenAI Developer Forum post

      Migrating a production voice agent to gpt-realtime-2.1-mini brought narrated instructions, skipped steps, and added latency; reverting to the deprecated model restored stability.

      Published Aug 4, 2026self-described: Production outbound voice agent for structured telephony calls

    7. Negative

      dacox, Hacker News commenter

      Comment on: Please don't discontinue Gemini 2.5 FlashHacker News comment

      Fast, cheap models keep being deprecated by Google and OpenAI, and their replacements are reasoning models that are slower and much more expensive for the team's workloads.

      Published Jul 10, 2026self-described: Team fine-tuned workloads

    8. Negative

      lastround360, OpenAI Developer Forum

      Sudden increase in /v1/responses timeouts on gpt-4.1-mini (stable for months, started recently)OpenAI Developer Forum post

      Responses API timeouts on gpt-4.1-mini, at a 45-second cutoff, rose from 1.28% to 13.64% of calls over four days in April 2026.

      Published Apr 19, 2026self-described: Mobile app calling the Responses API through a Supabase Edge Function

    9. Negative

      Stefan Ivanovici, Intercom

      Cost of Serving LLMsEngineering research post, Fin AI research blog

      Intercom calls the OpenAI and Anthropic models behind Fin expensive and slow, and its AWS benchmarks found self-hosted models under 14B parameters cheaper to serve than GPT-4.1 mini.

      Published Sep 10, 2025self-described: Intercom's Fin customer support agent, self-hosted open-weight models compared with provider APIs

    Discussed without concern, 3

    1. Positive

      madaxe_again, Hacker News commenter

      Comment on: Migrating a production AI agent to GPT-5.6: 2.2x faster, 27% cheaperHacker News comment

      Assessed GPT-5.6 on the team's own workflows, moved most work from GPT-5.5 to Terra, halving cost and response times, with Luna as a cheap backstop.

      Published Jul 13, 2026self-described: Text and image extraction workflows in production

    2. Positive

      lmeyerov, Hacker News commenter

      Comment on: GPT-5.4Hacker News comment

      In the team's evals on cybersecurity investigations, GPT-5.2-Codex at low reasoning won: more than 2x faster with higher completion rates than higher reasoning settings.

      Published Mar 5, 2026self-described: Team evals on cybersecurity investigations

    3. Positive

      Kingston Duffie, OpenAI Developer Forum

      My experience switching from Assistants API to Responses APIOpenAI Developer Forum post

      Rewrote a production Assistants API chat app on the Responses API in about two hours; instructions and vector stores carried over, on gpt-4o-mini for cost.

      Published Mar 22, 2025self-described: Production RAG chat application with tens of thousands of users

    GILD's fact checks, which don't count as sources

    Checked Oct 12, 2026.Fast mode, formerly Priority processing, runs up to 2.5x faster at a per-token premium. OpenAI's latency guide recommends generating fewer tokens and making fewer requests. Fast mode

    Open them in the record
  2. Token CostAll 7 sources on it raise it as a concernPer-token prices and bills that grew faster than expected, often from reasoning tokens.

    Counted for Teams and technical leaders.

    1. Mixed

      Kwindla Hultman Kramer, CEO, Daily

      Voice AI & Voice Agents: An Illustrated PrimerTechnical guide, voiceaiandvoiceagents.com

      Daily's CEO names GPT-4.1 and GPT-5.1 among the most used models for voice agents. He finds agents on the Realtime API cost 3 to 5 times more than GPT-4.1 agents and run slower than a tuned multi-model pipeline.

      Published Jun 1, 2026Daily and the Pipecat open-source framework for production voice agents

    2. Negative

      Stefan Ivanovici, Intercom

      Cost of Serving LLMsEngineering research post, Fin AI research blog

      Intercom calls the OpenAI and Anthropic models behind Fin expensive and slow, and its AWS benchmarks found self-hosted models under 14B parameters cheaper to serve than GPT-4.1 mini.

      Published Sep 10, 2025self-described: Intercom's Fin customer support agent, self-hosted open-weight models compared with provider APIs

    3. Mixed

      anelson, Hacker News commenter

      Comment on: GPT-6 Sol and LunaHacker News comment

      On the team's internal evals GPT-6 Luna used more tokens and more time than GPT-5.6 Luna for the same result, which canceled its 50% lower price.

      Published Sep 26, 2026self-described: Cybersecurity application with internal evals

    4. Mixed

      pimeys, Hacker News commenter

      Comment on: GPT-5.6 Sol Pricing Cut by 50% on OpenRouterHacker News comment

      After evals, Kimi K3 now powers much of the team's systems in place of Opus and GPT at a fraction of the price; GPT-5.6 Sol's new pricing comes close.

      Published Aug 18, 2026self-described: Agent company's production systems

    5. Mixed

      Kingston Duffie, OpenAI Developer Forum

      Problem with tool_choice causing caching issuesOpenAI Developer Forum post

      Changing tool_choice on the final call invalidates the cached prefix and pays cache writes for the whole context; explicit caching makes the problem visible.

      Published Aug 15, 2026self-described: Production system using function tools on GPT-5.6 through the Responses API

    6. Negative

      pimeys, Hacker News commenter

      Comment on: GPT-5.6Hacker News comment

      In the team's agent evals with prompts tuned per OpenAI's guide, GPT-5.6 Sol cost twice Opus 4.8 to reach the same conclusion, and Terra and Luna looped on failing tool calls.

      Published Jul 10, 2026self-described: Agent company running evals

    7. Negative

      dacox, Hacker News commenter

      Comment on: Please don't discontinue Gemini 2.5 FlashHacker News comment

      Fast, cheap models keep being deprecated by Google and OpenAI, and their replacements are reasoning models that are slower and much more expensive for the team's workloads.

      Published Jul 10, 2026self-described: Team fine-tuned workloads

    GILD's fact checks, which don't count as sources

    Checked Oct 12, 2026.Organizations and projects have spend alerts and hard spend limits. Requests return 429 at a hard limit, though recorded spend can exceed it slightly before enforcement catches up. A surprise bill alone does not establish that spend controls were unavailable. Spend limits

    Open them in the record
  3. Inconsistent ResultsAll 7 sources on it raise it as a concernWrong or regressed output on the author's own task, or different answers to the same prompt across runs, often after a move to a newer OpenAI model.

    Counted for Teams and technical leaders.

    1. Mixed

      Zairah Mustahsan, Abel Lim, Megna Anand, Saahil Jain, and Bryan McCann, You.com

      Stochasticity in Agentic Evaluations: Quantifying Inconsistency with Intraclass CorrelationResearch paper, arXiv

      On hard GAIA questions, 70% of GPT-4o's variance came from trial-to-trial randomness, making single runs unreliable; GPT-5 raised accuracy from 6.6% to 44.2% and nearly doubled consistency.

      Published Dec 7, 2025self-described: You.com research team running 64 trials per question on GAIA and FRAMES

    2. Negative

      WebPlanning SIM-Ltd, OpenAI Developer Forum

      gpt-realtime-2.1: production tool invocation regressionOpenAI Developer Forum post

      In a controlled test, the older gpt-realtime completed 98% to 100% of commands and gpt-realtime-2.1 about 25%, often answering without calling a tool.

      Published Sep 17, 2026self-described: WebPlanning SIM-Ltd, production voice agent

    3. Negative

      carlos_ds, OpenAI Developer Forum

      Please Don't Deprecate GPT-Realtime Before a True Replacement ExistsOpenAI Developer Forum post

      Migrating a production voice agent to gpt-realtime-2.1-mini brought narrated instructions, skipped steps, and added latency; reverting to the deprecated model restored stability.

      Published Aug 4, 2026self-described: Production outbound voice agent for structured telephony calls

    4. Positive

      madaxe_again, Hacker News commenter

      Comment on: Migrating a production AI agent to GPT-5.6: 2.2x faster, 27% cheaperHacker News comment

      Assessed GPT-5.6 on the team's own workflows, moved most work from GPT-5.5 to Terra, halving cost and response times, with Luna as a cheap backstop.

      Published Jul 13, 2026self-described: Text and image extraction workflows in production

    5. Negative

      pimeys, Hacker News commenter

      Comment on: GPT-5.6Hacker News comment

      In the team's agent evals with prompts tuned per OpenAI's guide, GPT-5.6 Sol cost twice Opus 4.8 to reach the same conclusion, and Terra and Luna looped on failing tool calls.

      Published Jul 10, 2026self-described: Agent company running evals

    6. Positive

      Lorenzo Gentile, Ploy engineering blog

      Migrating a production AI agent to GPT-5.6Engineering blog post, Ploy blog

      After fixing its eval harness, tool schemas, and cache keys, Ploy moved its agent from Claude Opus 4.8 to GPT-5.6 Sol: builds 2.2x faster at 27% lower cost.

      "As of today, Ploy’s agent runs on GPT-5.6 Sol, the flagship tier of the model family OpenAI released this morning. For months, no model met our bar for replacing Claude Opus. GPT-5.6 Sol did. After a head-to-head evaluation, we made it the default model for every Ploy workspace."
      Excerpt, Lorenzo Gentile

      Published Jul 9, 2026self-described: Ploy, production agent that builds and edits marketing websites

    7. Mixed

      Dobo Radichkov, OpenAI Developer Forum

      Feedback: GPT-5 vs GPT-5-Chat-Latest for Conversational AIOpenAI Developer Forum post

      For the Onsen app, gpt-5 suits Structured Outputs and gpt-5-chat-latest suits conversation, so the team now routes between them where GPT-4.1 handled both.

      Published Aug 10, 2025self-described: Onsen, AI mental health companion app

    Open them in the record
  4. Model & API Changes7 of 8 sources on it raise it as a concernModel retirements and API migrations, such as the Assistants API shutdown, and the rework they cause.

    Counted for Teams and technical leaders.

    Raised as a concern, 7

    1. Negative

      WebPlanning SIM-Ltd, OpenAI Developer Forum

      gpt-realtime-2.1: production tool invocation regressionOpenAI Developer Forum post

      In a controlled test, the older gpt-realtime completed 98% to 100% of commands and gpt-realtime-2.1 about 25%, often answering without calling a tool.

      Published Sep 17, 2026self-described: WebPlanning SIM-Ltd, production voice agent

    2. Negative

      carlos_ds, OpenAI Developer Forum

      Please Don't Deprecate GPT-Realtime Before a True Replacement ExistsOpenAI Developer Forum post

      Migrating a production voice agent to gpt-realtime-2.1-mini brought narrated instructions, skipped steps, and added latency; reverting to the deprecated model restored stability.

      Published Aug 4, 2026self-described: Production outbound voice agent for structured telephony calls

    3. Negative

      dacox, Hacker News commenter

      Comment on: Please don't discontinue Gemini 2.5 FlashHacker News comment

      Fast, cheap models keep being deprecated by Google and OpenAI, and their replacements are reasoning models that are slower and much more expensive for the team's workloads.

      Published Jul 10, 2026self-described: Team fine-tuned workloads

    4. Mixed

      jasongill, Hacker News commenter

      Comment on: New tools and features in the Responses APIHacker News comment

      Found the Assistants API the best fit before the Responses API and wanted clearer timelines for its sunset and migration.

      Published May 21, 2025self-described: Team product on the Assistants API

    5. Negative

      mritchie712, Hacker News commenter at Definite

      Comment on: New tools and features in the Responses APIHacker News comment

      Definite ran its agent on the Assistants API, expected it to die for lack of updates, and switched to the model-agnostic Pydantic AI framework.

      Published May 21, 2025self-described: Definite, data platform agent

    6. Negative

      daviding, Hacker News commenter

      Comment on: New tools for building agentsHacker News comment

      Porting to the Responses API is non-trivial for a team that already built history and retrieval on Chat Completions, and web search pushed it there.

      Published Mar 12, 2025self-described: Team assistant built on Chat Completions

    7. Negative

      Jacob-J-Thomas, Hacker News commenter

      Comment on: The Intelligence HubHacker News comment

      An early enterprise chat app on Azure OpenAI hit frequent API failures and outages, and model and API changes were hard to keep up with.

      Published Jul 23, 2025self-described: Enterprise chat app on Azure OpenAI, two years earlier

    Discussed without concern, 1

    1. Positive

      Kingston Duffie, OpenAI Developer Forum

      My experience switching from Assistants API to Responses APIOpenAI Developer Forum post

      Rewrote a production Assistants API chat app on the Responses API in about two hours; instructions and vector stores carried over, on gpt-4o-mini for cost.

      Published Mar 22, 2025self-described: Production RAG chat application with tens of thousands of users

    GILD's fact checks, which don't count as sources

    Checked Oct 12, 2026.OpenAI gives generally available models at least 6 months' notice before retirement. Specialized variants get at least 3 months. Early-release models get as little as 2 weeks. The Assistants API shut down on August 26, 2026, and the Evals platform shuts down on November 30, 2026. Deprecations

    Open them in the record
  5. Long-Context LimitsAll 6 sources on it raise it as a concernUnstable or degraded results when authors send long prompts or large contexts to OpenAI models, including accuracy that falls well inside the advertised context window.

    Counted for Teams and technical leaders.

    1. Mixed

      Ravi Raju and four coauthors

      The Limits of Long-Context Reasoning in Automated Bug FixingResearch paper, arXiv (ICLR 2026 ICBINB workshop)

      In an agent harness GPT-5-nano resolved up to 31% of 100 SWE-bench Verified tasks, but given the relevant files in a 64K-token context it solved none.

      Published Feb 17, 2026self-described: Academic evaluation of patch generation on SWE-bench Verified, in an agent harness and with files placed in a 64K-token context

    2. Mixed

      Nima Esmi and coauthors, University of Groningen, University of Guilan, and TU Delft

      GPT-5 vs Other LLMs in Long Short-Context PerformanceResearch paper, arXiv (FLLM 2025, IEEE)

      Past 5,000 posts (about 70,000 tokens) accuracy fell for every model, to about 50 to 53% at 20,000 posts, while GPT-5 kept precision near 95% and lost-in-the-middle errors had largely disappeared.

      Published Feb 15, 2026self-described: Academic evaluation of GPT-5, GPT-4, Gemini 2.5, and Grok-4 on a 20,000-post classification set

    3. Mixed

      Daniel Chalef, founder and CEO of Zep, with Preston Rasmussen, Zep

      GPT-4.1 and o4-mini: Is OpenAI Overselling Long-Context?Engineering blog post, Zep blog

      On LongMemEval conversations of about 115,000 tokens, GPT-4.1 averaged 56.72%, below GPT-4o-mini's 57.87%, while o4-mini led at 72.78%; Zep concludes a 1M-token window alone does not improve recall.

      Published Apr 17, 2025self-described: Zep, a memory service for AI agents, benchmarking OpenAI models on LongMemEval

    4. Mixed

      Ali Modarressi and six coauthors

      NoLiMa: Long-Context Evaluation Beyond Literal MatchingResearch paper, arXiv (ICML 2025)

      With no literal matches to lean on, 11 of 13 models fell below half their short-context scores at 32K tokens, and GPT-4o, one of the strongest, dropped from 99.3% to 69.7%.

      Published Feb 7, 2025self-described: Academic long-context benchmark of 13 models, with questions and needles that share minimal wording

    5. Negative

      carlos_ds, OpenAI Developer Forum

      Please Don't Deprecate GPT-Realtime Before a True Replacement ExistsOpenAI Developer Forum post

      Migrating a production voice agent to gpt-realtime-2.1-mini brought narrated instructions, skipped steps, and added latency; reverting to the deprecated model restored stability.

      Published Aug 4, 2026self-described: Production outbound voice agent for structured telephony calls

    6. Mixed

      Stefano Rando and seven coauthors

      LongCodeBench: Evaluating Coding LLMs at 1M Context WindowsResearch paper, arXiv

      At contexts up to 1M tokens, GPT-4.1 led the code question-answering task and held steady across lengths, but on bug fixing its accuracy fell from a peak of 11% to 2%.

      Published May 12, 2025self-described: Academic coding benchmark of code questions and bug fixes on real repositories at contexts up to 1M tokens

    Open them in the record
  6. Data Handling5 of 7 sources on it raise it as a concernRetention, zero data retention, data residency, and which provider processes the data.

    Counted for Teams and technical leaders.

    Raised as a concern, 5

    1. Negative

      elpakal, Hacker News commenter

      Comment on: Decisions API is in public betaHacker News comment

      The team just moved from OpenAI to Anthropic models on Amazon Bedrock to get a zero data retention guarantee.

      Published Oct 7, 2026self-described: Team on Amazon Bedrock

    2. Negative

      Shane Prebenda, OpenAI Developer Forum

      Zero Data Retention (ZDR) request: enterprise customer, no response after multiple submissionsOpenAI Developer Forum post

      Client contracts require Zero Data Retention before production traffic; four business days after the sales form, no reply had come, blocking the launch.

      Published May 27, 2026self-described: Production platform whose client NDAs require Zero Data Retention

    3. Negative

      Michal Stoklasa, OpenAI Developer Forum

      How to become eligible for data residency endpoints?OpenAI Developer Forum post

      Runs on Azure OpenAI for EU hosting but wants OpenAI's own EU data residency endpoint, since Azure lacks priority processing and vector stores and is slower; sales never answered.

      Published Oct 13, 2025self-described: AI web agent company with about 70 larger customers in Europe

    4. Negative

      Herman, OpenAI Developer Forum

      NYT lawsuit and 30 days data retentionOpenAI Developer Forum post

      The court-ordered retention left a Swedish company's customers out of compliance; moving to Azure OpenAI was its only option, at the cost of features such as web search.

      Published Jun 16, 2025self-described: Swedish company whose customers need retention under 30 days

    5. Negative

      molf, Hacker News commenter

      Comment on: How we're responding to The NYT's data demands in order to protect user privacyHacker News comment

      Applied for Zero Data Retention several times with no response, and says OpenAI mentions the option without approving requests in practice.

      Published Jun 6, 2025self-described: Business API customer applying for Zero Data Retention

    Discussed without concern, 2

    1. Positive

      alexsouthmayd, Hacker News commenter

      Comment on: Launch HN: Bloomy (YC S26) - AI-powered mastery learning for K-12Hacker News comment

      Bloomy uses OpenAI and Anthropic models under Zero Data Retention agreements with both, which school districts reviewed in technical due diligence.

      Published Jul 21, 2026self-described: Bloomy, K-12 learning platform

    2. Positive

      mahmoud-almadi, Hacker News commenter at Cyberdesk

      Comment on: Launch HN: Cyberdesk (YC S25) - Automate Windows legacy desktop appsHacker News comment

      Cyberdesk runs healthcare automation under signed zero data retention agreements with Anthropic and OpenAI and BAAs with its customers.

      Published Aug 14, 2025self-described: Cyberdesk, healthcare desktop automation

    GILD's fact checks, which don't count as sources

    Checked Oct 12, 2026.OpenAI keeps abuse monitoring logs for up to 30 days by default. Zero Data Retention and Modified Abuse Monitoring require prior approval. Batch, Files, vector stores, and the Agents API can retain application state even with Zero Data Retention on. Data controls in the OpenAI platform

    Open them in the record
  7. Setup & SDK Friction4 of 5 sources on it raise it as a concernEffort to set up an app on the OpenAI API or port it between its APIs and SDKs, such as the move to the Responses API. It covers SDK bugs, the Agents SDK, and the documentation.

    Counted for Teams and technical leaders.

    Raised as a concern, 4

    1. Negative

      Sai Reddy, OpenAI Developer Forum

      Prompt Caching Is a Core GPT-5.6 Feature. Why Are Customers Still Reverse-Engineering It?OpenAI Developer Forum post

      Measured about 96% cache hits on Azure Chat Completions and none on the Azure Responses API for GPT-5.6 Sol, and got no explanation from OpenAI or Microsoft.

      Published Jul 12, 2026self-described: Team running GPT-5.6 Sol on Azure OpenAI

    2. Positive

      Lorenzo Gentile, Ploy engineering blog

      Migrating a production AI agent to GPT-5.6Engineering blog post, Ploy blog

      After fixing its eval harness, tool schemas, and cache keys, Ploy moved its agent from Claude Opus 4.8 to GPT-5.6 Sol: builds 2.2x faster at 27% lower cost.

      "As of today, Ploy’s agent runs on GPT-5.6 Sol, the flagship tier of the model family OpenAI released this morning. For months, no model met our bar for replacing Claude Opus. GPT-5.6 Sol did. After a head-to-head evaluation, we made it the default model for every Ploy workspace."
      Excerpt, Lorenzo Gentile

      Published Jul 9, 2026self-described: Ploy, production agent that builds and edits marketing websites

    3. Negative

      Jacob-J-Thomas, Hacker News commenter

      Comment on: The Intelligence HubHacker News comment

      An early enterprise chat app on Azure OpenAI hit frequent API failures and outages, and model and API changes were hard to keep up with.

      Published Jul 23, 2025self-described: Enterprise chat app on Azure OpenAI, two years earlier

    4. Negative

      daviding, Hacker News commenter

      Comment on: New tools for building agentsHacker News comment

      Porting to the Responses API is non-trivial for a team that already built history and retrieval on Chat Completions, and web search pushed it there.

      Published Mar 12, 2025self-described: Team assistant built on Chat Completions

    Discussed without concern, 1

    1. Positive

      Kingston Duffie, OpenAI Developer Forum

      My experience switching from Assistants API to Responses APIOpenAI Developer Forum post

      Rewrote a production Assistants API chat app on the Responses API in about two hours; instructions and vector stores carried over, on gpt-4o-mini for cost.

      Published Mar 22, 2025self-described: Production RAG chat application with tens of thousands of users

    Open them in the record
  8. Rate Limits & Reliability4 of 8 sources on it raise it as a concernRate limits, usage tiers, quotas, outages, and overloaded errors that stop or slow requests.

    Counted for Teams and technical leaders.

    Raised as a concern, 4

    1. Negative

      7thpower, Hacker News commenter

      Comment on: OpenAI models coming to Amazon Bedrock: Interview with OpenAI and AWS CEOsHacker News comment

      When the team used Azure OpenAI two to three years ago, throughput quotas were small and increases bureaucratic; it moved to Claude once Claude 3 shipped.

      Published Apr 29, 2026self-described: Team that ran OpenAI models on Azure two to three years earlier

    2. Negative

      lastround360, OpenAI Developer Forum

      Sudden increase in /v1/responses timeouts on gpt-4.1-mini (stable for months, started recently)OpenAI Developer Forum post

      Responses API timeouts on gpt-4.1-mini, at a 45-second cutoff, rose from 1.28% to 13.64% of calls over four days in April 2026.

      Published Apr 19, 2026self-described: Mobile app calling the Responses API through a Supabase Edge Function

    3. Negative

      Jacob-J-Thomas, Hacker News commenter

      Comment on: The Intelligence HubHacker News comment

      An early enterprise chat app on Azure OpenAI hit frequent API failures and outages, and model and API changes were hard to keep up with.

      Published Jul 23, 2025self-described: Enterprise chat app on Azure OpenAI, two years earlier

    4. Negative

      Foobar8568, Hacker News commenter

      Comment on: OpenAI models coming to Amazon Bedrock: Interview with OpenAI and AWS CEOsHacker News comment

      On Azure OpenAI deployments the team saw frequent latency spikes, up to three minutes to first byte, and escalation brought no explanation.

      Published Apr 29, 2026self-described: Team that ran Azure OpenAI deployments until about a year earlier

    Discussed without concern, 4

    1. Positive

      sigmoid10, Hacker News commenter

      Comment on: GPT-5.2Hacker News comment

      On OpenAI's highest enterprise tier, the commenter finds OpenAI a much more stable platform for high-volume API use than other providers.

      Published Dec 12, 2025self-described: Team on OpenAI's highest enterprise tier

    2. Mixed

      Siddharth Kodwani, Software Engineer, GenAI Platform, DoorDash

      Building a GenAI Platform at DoorDashConference talk, InfoQ

      DoorDash calls OpenAI's endpoint with Azure as the fallback, and the Claude API with Bedrock as its fallback, so product services stay up when one provider fails. Once finance asked who was spending what on shared keys, the gateway added workspaces that attribute usage costs to each department.

      "We actually had to go understand what the fallback should be, what kind of routing should be. At one point, I remember we had OpenAI endpoint, but we also had a fallback on Azure endpoint. Or, we had Claude model API endpoint, then we had a fallback on Bedrock, so that the services can rely on us from the reliability point of view. We went in that direction. We quickly realized that as the usage is going up, then we need a way to track, because now finance got involved. Like, you guys have one API key for multiple teams, how do I track who is using what? We quickly realized we need workspaces where we have cost attribution. We can actually drill down on who is using how much. We can attribute cost back to those departments. That's what basically we did with LLM Gateway."
      Excerpt, Siddharth Kodwani

      Published Oct 3, 2026self-described: DoorDash's LLM Gateway, which serves OpenAI, Anthropic and Gemini models to product teams across the company

    3. Positive

      eis, Hacker News commenter

      Comment on: Claude outage - ResolvedHacker News comment

      Keeps Claude out of the product for cost and reliability, and runs OpenAI with a Gemini fallback, or the reverse depending on the use case.

      Published Sep 3, 2026self-described: Team product with a fallback provider

    4. Positive

      __jl__, Hacker News commenter

      Comment on: Advancing the price-performance frontier with GPT‑5.6Hacker News comment

      For the team's production app, OpenAI is now the best provider: a reliable API with useful features and better price-performance than the open models it ran before.

      Published Jul 30, 2026self-described: Team production app

    GILD's fact checks, which don't count as sources

    Checked Oct 12, 2026.Usage tiers upgrade automatically with credit purchases: Build at US$5, Launch at US$100, and Grow at US$500. Monthly usage limits are US$500, US$5,000, and US$200,000. Fast traffic ramps return 429 slow_down; Scale Tier and Reserved Tier offer committed capacity. Rate limits

    Open them in the record

Where the evidence agrees

Statements this group's sources agree on, then the ones close to agreement.

  1. Recurring point

    Teams run their own evaluation set before adopting or switching models, since benchmarks and list prices do not predict results on their task.

    15 supporting sources

Close to agreement: each needs 15 supporting sources

  1. Below threshold

    Teams building on OpenAI keep another model provider available for outages or lower prices.

    13 supporting sources
  2. Below threshold

    Teams use OpenAI models through the API as the model behind their own agents, with tools and multi-step loops.

    11 supporting sources
  3. Below threshold

    Prompt caching pays only when prompts are built for it: stable content first, changing content last, and hit rates measured.

    7 supporting sources
  4. Below threshold

    Teams send scoped, high-volume tasks to smaller models and hard reasoning tasks to larger ones.

    6 supporting sources

Where it disagrees

Questions the sources split on, with the count on each side.

  • Evidence remains mixed

    Should a team call OpenAI's API directly or buy OpenAI models through its cloud provider?

    • OpenAI's API, 5 sources

      Some sign data terms with OpenAI directly and call its API, where new models and features arrive first.

    • Azure or Bedrock, 7 sources

      Others buy through Azure OpenAI or Amazon Bedrock for existing cloud contracts and data terms, and accept that platform's quotas and regions.

  • Evidence remains mixed

    Should a team standardize on OpenAI or spread work across providers?

    • Standardize on OpenAI, 2 sources

      Some standardize on OpenAI for reliability and the usage tier they have already reached.

    • Spread across providers, 8 sources

      Others route between OpenAI and other providers, or move workloads to cheaper models, after their own evaluations.

The evidence

Whose experience this is

The three groups, then every practitioner by the context they work in, and how emphasis changes with scale.

Three groups drawn from the same sources. Choose a group to select whose experience counts. Within that group, each author counts once in the practitioner sentiment, with their latest view. Signals open on Teams and technical leaders.

  • Teams and technical leaders

    75 sources. These accounts focus on reliability, data terms, model and API changes, and where teams buy OpenAI's models, from the accounts of teams and companies running them in their products.

  • Individual builders

    61 sources. These accounts focus on cost, caching, tool calling, and day-to-day reliability for developers building on the API on their own.

  • All practitioners

    136 sources. This gives the broadest read, but combines solo projects with production teams that can reach different conclusions.

136 sources from practitioners, by the context they work in. Filled rows count for this group.

  1. Individual builderDevelopers building on the platform on their own61 sources

    Emphasizes Cost efficiency and token cost

  2. Small product team2 to 10 engineers, or an unnamed startup team37 sources, counted here

    Emphasizes Latency and data retention requests

  3. Product or platform team11 to 50 engineers, or a named company's team36 sources, counted here

    Emphasizes Tool calling, evaluations before a model switch, and company gateways that run OpenAI beside other providers

  4. Technical leadershipLeaders setting model and platform choices across teams2 sources, counted here

    Emphasizes Realtime API cost and latency for production voice agents

  5. Organization-wideEnterprise or company-wide AI platformNo sources from this setting yet

What changes with scale. Individual builders focus on cost efficiency and small models. Team accounts focus more on latency, token cost and data retention terms. The largest teams on record, DoorDash, Grab and Wealthsimple, reach OpenAI through their own gateways beside other providers.

Where the sources come from

Where this group's sources were published.

Counted for Teams and technical leaders, from 75 sources. Change group

93 sources for this group, 18 of them documentation

  • Developer Communities53, 57% of 93 sources
  • Engineering Blogs & Reviews21, 23% of 93 sources
  • Product Documentation18, 19% of 93 sources
  • Podcasts, Talks & Videos1, 1% of 93 sources

Older evidence stays when it still applies. Accounts tied to retired models, renamed tiers, the Assistants API, or changed features remain in the history with a Needs a recheck label.

See sources by origin

The record

Who each source is, how it knows, whether it still applies and what it counts toward.

About this read

What changed, and how we count

What changed

  • GILD's OpenAI API record uses public English-language sources dated 2025 or later. Every source links to the original page and names the author and publication date.
  • On October 12, 2026, GILD removed 37 sources for language, pre-2025 dates, or vendor marketing. GILD added 29 sources from Hacker News, the OpenAI Developer Forum, Reddit, and Ploy's engineering blog to themes that fell short of 5 sources from 3 authors.
  • A page shows a finding when at least 5 sources from 3 different authors discuss it. A disagreement needs at least 2 sources on each side.
  • Rate Limits & Reliability combines rate-limit and outage reports. Two sources favor OpenAI's Agents SDK as their agent harness and one moved off it to Agno, below the two-per-side minimum, so GILD shows no harness disagreement.
  • GILD checks every documentation page against OpenAI's current API documentation.
  • Oct 25, 2026: added Stability and Feature Gaps from accounts already collected. On stability, 4 say the API stays up and 3 report outages or timeouts. On feature gaps, 4 name a feature the API or Azure OpenAI lacks.
  • Oct 25, 2026: coded the same accounts for Inconsistent Results, Speed, Setup & SDK Friction, Long Context, and Long-Context Limits. Of these, 9 report wrong or regressed results on their own task; 7 praise response times and 7 call them slow. Another 7 raise setup or SDK friction and 4 found setup easy. Finally, 1 praises the 400k window while 1 finds long prompts unstable.
  • Oct 25, 2026: adds 8 engineering blog, benchmark, research paper, and personal blog sources. Codes five new themes across new and existing accounts: Speed, Long Context, Inconsistent Results, Long-Context Limits, and Setup & SDK Friction.
  • Oct 26, 2026: adds 3 research papers that test GPT models on long inputs, so Long Context now has 6 accounts and Long-Context Limits 5.
  • Oct 26, 2026: adds team accounts from company engineering blogs and a voice AI guide by Daily's CEO. They show how those teams choose OpenAI models and what the Realtime API costs.
  • Oct 29, 2026: adds DoorDash's InfoQ talk, Wealthsimple's and Grab's gateway write-ups and Asana's caching study as counted accounts, with quotes from GILD's research record. Lists 20 more accounts from Reddit, Hacker News, GitHub and X without counting them, because their authors' ties to OpenAI are unchecked. Adds measured results from Asana, Grab and Ploy, and a check of how OpenAI tells teams to choose a model.
  • Oct 30, 2026: a second-model check moved DoorDash's, Wealthsimple's and Grab's gateway accounts to team accounts, since their authors state no leadership role, and a Reddit buyer of team credits to individual builders. It removed Grab's classification card, whose page is about Azure OpenAI, a separate service from the OpenAI API, and corrected four Reddit summaries and DoorDash's workspaces, which attribute costs to departments without billing them. Leaders and teams stay at +3 on 65 counted sources and individual builders at +21 on 47.

Method

A running review of what teams building AI features on OpenAI API report, from individual builders to technical leaders. Each finding links to its sources, and each conflict shows both sides.

Counts cover only the sources GILD reviewed.

Who counts

Teams and technical leaders
Small product team, Product or platform team, Technical leadership, Organization-wide
Individual builders
Individual builder
All practitioners
Everyone in the teams and leaders and individual builders groups

Choose a group to select whose experience counts. Within that group, each author counts once in the practitioner sentiment, with their latest view. GILD files each source in a group from how the account describes its author. A role or employer marked self-described is what the source states about themselves. Documentation checks facts for every group and never counts toward sentiment.

How the numbers work

  • Overall signal. Positive votes minus negative ones, per 100 votes from the sources that take a side. Each author counts once, with their latest view, whoever they are and wherever they posted. The older weighted reading, where accounts GILD matched to a named person count three times when GILD lists the author among technical leaders and twice otherwise, is shown beside it as a second view. Where an author wrote more than one source, the line beside the split gives the votes, one per author, so the score follows from it. When one author's sources from the same day disagree, that author counts as mixed, and a half point rounds away from zero. Sources with no opinion are listed and not counted. Strong positive is +50 or higher, positive +20 to +49, mixed −19 to +19, negative −20 to −49, strong negative −50 or lower.
  • Weighted reading, second view. Counted the older way, where an account GILD matched to a named person counts two or three times, teams and leaders read +3 mixed (method sentiment/S1). GILD printed that number as "GILD score" until October 29, 2026; most of those matches rest on a name or a self-described role.
  • Method change, Oct 30, 2026. GILD changed how practitioner sentiment counts, to one vote per author. Weighted, it read +5 Mixed; with one vote per author it reads +3 Mixed. No evidence changed.
  • Unscored. A group gets a score only with 20 sources from 15 authors. Below that, one source moves the score about 5 points, so the read says "Unscored until 20 sources from 15 authors" and shows its counts.
  • Independence. A source whose author works for the vendor, for one of its partners or programs, or for a competitor, and a page the vendor published or ran, is listed with that tie and counts toward nothing. One author counts on at most two records per product. The line under the score says how many authors and how many separate discussions the counted sources come from: comments in one thread are one discussion.
  • Praise and concerns. How many of the sources that discuss a theme praise it or raise it.
  • Consensus. A statement joins when 20% of the group's sources support it and fewer contradict it. Contradicting sources are counted separately. Below that line a statement shows as building. At 40% or more it reads Strong agreement; below, Recurring point.
  • Disagreements. The count on each side. GILD names no winner and gives no share of all users.
  • Minimum evidence. A finding needs 5 sources from 3 authors; a disagreement also needs 2 on each side. Smaller counts stay in the table below, marked under the minimum.

Labels on a source

A source's date and whether it still applies are separate: a recent post can describe an old version, and an old one can still hold.

Documented
Stated in official documentation.
Reported
A practitioner's account of their own use.
Measured
Backed by the source's own measurements, such as a comparative test or tracked team metrics.
GILD analysis
GILD's check of a claim against official documentation.
Current
Describes the product as it is now.
Still applicable
Older, and the behavior or lesson still holds.
Needs a recheck
May depend on a plan, version or setting that changed since it was written. It keeps counting until GILD rechecks it, since the rest of the account usually holds, and its card says so.
Out of date
No longer accurate. Kept in the record; counts toward nothing current.

Flagged for a recheck, of the sources that take a side: teams and leaders 17 of 65, individual builders 14 of 47, all practitioners 31 of 112.

Limits

  • These figures count reviewed public accounts; they do not represent all OpenAI API customers. Hacker News supplies 75 of the 136 public accounts, Reddit 15 and the OpenAI Developer Forum 15. Forum posts mostly report problems, which tilts the team read toward concerns. 18 engineering and personal blog posts, 8 independent benchmarks and research papers, 2 GitHub issues, 2 X posts and DoorDash's InfoQ talk make up the rest. 20 of the accounts, from Reddit, Hacker News, GitHub and X, are listed without counting toward any figure, because GILD has not checked their authors' ties to OpenAI. Azure OpenAI and Amazon Bedrock accounts count because both run OpenAI models.
  • Each source records the model, endpoint, and tier its author names. Those details are not consistent across accounts. Sources tied to retired models, renamed tiers, the Assistants API, or changed features carry the Needs a recheck label.

Every count, and the sources behind it

26 findings for 3 groups

Each row opens its sources for the group you are reading.

FindingTeams and technical leadersIndividual buildersAll practitionersSources
Current readCurrent sentiment22 positive, 23 mixed, 20 negative19 positive, 19 mixed, 9 negative41 positive, 42 mixed, 29 negativeSources
PraiseModel Quality14 of 18 positive2 of 5 positive16 of 23 positiveSources
PraiseTool Calling & Structured Output1 of 8 positive3 of 8 positive4 of 16 positiveSources
PraiseCost Efficiency12 of 14 positive9 of 11 positive21 of 25 positiveSources
PraiseDeveloper Experience3 of 4 positive (under the minimum)4 of 5 positive7 of 9 positiveSources
PraiseStability2 of 5 positive2 of 2 positive (under the minimum)4 of 7 positiveSources
PraiseSpeed6 of 8 positive3 of 9 positive9 of 17 positiveSources
PraiseLong Context0 of 5 positive1 of 1 positive (under the minimum)1 of 6 positiveSources
ConcernModel & API Changes7 of 8 raise it5 of 8 raise it12 of 16 raise itSources
ConcernRate Limits & Reliability4 of 8 raise it3 of 7 raise it7 of 15 raise itSources
ConcernToken Cost7 of 7 raise it4 of 4 raise it (under the minimum)11 of 11 raise itSources
ConcernLatency9 of 12 raise it6 of 10 raise it15 of 22 raise itSources
ConcernData Handling5 of 7 raise it1 of 3 raise it (under the minimum)6 of 10 raise itSources
ConcernFeature Gaps4 of 4 raise it (under the minimum)0 of 0 raise it (under the minimum)4 of 4 raise it (under the minimum)Sources
ConcernInconsistent Results7 of 7 raise it4 of 4 raise it (under the minimum)11 of 11 raise itSources
ConcernSetup & SDK Friction4 of 5 raise it3 of 6 raise it7 of 11 raise itSources
ConcernLong-Context Limits6 of 6 raise it0 of 0 raise it (under the minimum)6 of 6 raise itSources
ConsensusTeams keep a second provider13 supporting (below threshold)6 supporting (below threshold)19 supporting (below threshold)Sources
ConsensusOpenAI models run their own agents11 supporting (below threshold)9 supporting (below threshold)20 supporting (below threshold)Sources
ConsensusEvaluate before switching15 supporting7 supporting (below threshold)22 supporting (below threshold)Sources
ConsensusRoute by task6 supporting (below threshold)2 supporting (under the minimum)8 supporting (below threshold)Sources
ConsensusCaching is designed in7 supporting (below threshold)1 supporting (under the minimum)8 supporting (below threshold)Sources
DisagreementShould a team call OpenAI's API directly or buy OpenAI models through its cloud provider?OpenAI's API 5, Azure or Bedrock 7OpenAI's API 2, Azure or Bedrock 3OpenAI's API 7, Azure or Bedrock 10Sources
DisagreementShould a team move to the Responses API or stay on Chat Completions?Responses API 3, Chat Completions 1 (under the minimum)Responses API 3, Chat Completions 1 (under the minimum)Responses API 6, Chat Completions 2Sources
DisagreementShould a team standardize on OpenAI or spread work across providers?Standardize on OpenAI 2, Spread across providers 8Standardize on OpenAI 1, Spread across providers 2 (under the minimum)Standardize on OpenAI 3, Spread across providers 10Sources
Current readEvidence mix93 sources79 sources154 sourcesSources

Fact checks

GILD's checks of claims against official documentation, kept apart from the source counts.

  • Developer Experience. Every request names its model ID, and OpenAI's Models page tells teams how to choose the model: start on GPT-6 Astra for complex reasoning and coding, move to GPT-6.1 Sol to balance intelligence and cost, or to GPT-6 Luna for cost-sensitive, high-volume work. Models, checked Oct 29, 2026
  • Model & API Changes. OpenAI gives generally available models at least 6 months' notice before retirement. Specialized variants get at least 3 months. Early-release models get as little as 2 weeks. The Assistants API shut down on August 26, 2026, and the Evals platform shuts down on November 30, 2026. Deprecations, checked Oct 12, 2026
  • Rate Limits & Reliability. Usage tiers upgrade automatically with credit purchases: Build at US$5, Launch at US$100, and Grow at US$500. Monthly usage limits are US$500, US$5,000, and US$200,000. Fast traffic ramps return 429 slow_down; Scale Tier and Reserved Tier offer committed capacity. Rate limits, checked Oct 12, 2026
  • Token Cost. Organizations and projects have spend alerts and hard spend limits. Requests return 429 at a hard limit, though recorded spend can exceed it slightly before enforcement catches up. A surprise bill alone does not establish that spend controls were unavailable. Spend limits, checked Oct 12, 2026
  • Latency. Fast mode, formerly Priority processing, runs up to 2.5x faster at a per-token premium. OpenAI's latency guide recommends generating fewer tokens and making fewer requests. Fast mode, checked Oct 12, 2026
  • Data Handling. OpenAI keeps abuse monitoring logs for up to 30 days by default. Zero Data Retention and Modified Abuse Monitoring require prior approval. Batch, Files, vector stores, and the Agents API can retain application state even with Zero Data Retention on. Data controls in the OpenAI platform, checked Oct 12, 2026