What leaders and teams rolling out Power Automate report, with every finding tied to its evidence.
Read the findingsPractitioner sentiment, leaders and teams
−6 Mixed from 48 sources that take a side
How this figure is madeFrom 48 authors in 38 discussions. Run a pilot on one live workflow to measure failed runs and the time spent fixing them.
Jan 2025 to Oct 2026.
92 sources from practitioners, by month and sentiment.
Team and leader accounts are mixed. Teams build approvals and onboarding on SharePoint and Teams, and one IT team moved most onboarding steps off on-premises PowerShell. The licensing complaints are about the jump to Premium, which the HTTP connector and unattended desktop runs both require. Maintainability, run reliability, and flows tied to people who leave follow.
Positive, mixed and negative sources
The score counts each source once, as the split does. See How the numbers work.
See the evidenceBelow: 5 praise themes, 4 concerns, 1 close to agreement and 1 disagreement.
Counted for Leaders and teams rolling it out, from 50 sources. Change group
Every capability practitioners describe positively, ranked by how many sources say so. Open one to read who said it.
Counted for Leaders and teams rolling it out.
Positive, 13
Positive
Tanzim S., Lead Expert, Digital Transformation and Innovation, Global Field Service (G2 reviewer)
G2 review: Easy Drag-and-Drop Workflow Automation That Fits Perfectly in the Microsoft StackG2 review
Business users automate approvals, notifications, and data movement in Outlook, Teams, and SharePoint without waiting on IT. Vague error messages make failures in larger flows hard to trace, and delayed email or SharePoint triggers hurt time-sensitive work.
Positive
Reviewer on TrustRadius, IT manager
A great no code cloud RPA tool from Microsoft.TrustRadius review
An IT manager runs rule-based SharePoint, Excel, and OneDrive processes in cloud flows with few failures. Most features come with Office 365, with premium seats only for some users; the 30-day run limit is the main con. Scored 9 out of 10.
Positive
lospecs, Reddit commenter
Comment on: Corporate workflow like a ticketing systemReddit comment (r/MicrosoftFlow)
Built a simple request tracker in a day: a shared mailbox posts adaptive cards to the team in Teams, and members assign requests on a task board with tracking.
Mixed
Reviewer on TrustRadius, engineer in human resources
Possibly the best tool for within Office suite automationTrustRadius review
Flows route technical alerts from a webhook to available developers through Teams adaptive cards; it beats UiPath inside Office but lacks the templates and framework an automation CoE needs. Scored 8 out of 10.
Positive
Sole IT administrator
Comment on: PowerShell VS PowerAutomate - Automating Everyday Tasks, Onboarding & Offboarding : sysadminReddit comment
As sole IT for 200+ users, they built onboarding and offboarding as a Power Apps dashboard triggering flows, with PowerShell runbooks under source control filling Graph API gaps.
Positive
IT administrator
Comment on: PowerShell VS PowerAutomate - Automating Everyday Tasks, Onboarding & Offboarding : sysadminReddit comment
Built employee lifecycle orchestration on Power Automate over 18 months, with Entra Lifecycle Workflows and Logic Apps running PowerShell, and still extends it.
Positive
Kuldip B., IT Director (G2 reviewer)
G2 review: A Solid, Easy Way to Automate Everyday Workflows in Microsoft 365G2 review
An IT director finds Power Automate a solid way to automate routine work next to Outlook, Teams, and SharePoint. Advanced flows get complicated, vague error messages slow debugging, and premium connectors make it cost more than expected.
Mixed
autonomousWorld, Reddit commenter
Comment on: Corporate workflow like a ticketing systemReddit comment (r/MicrosoftFlow)
The company is building email routing in flows: an AI step summarizes each incoming email to identify the customer, and rules from an Excel table send it to the right account manager.
Positive
Nikhil Ananth, Process Automation Analyst at Parker Aerospace
Power Automate Review.TrustRadius review
Runs production approvals and alerts, backs Power Apps for customer requests, and records screen tasks for their own routine work; less suited to on-premises connections and restricted data. Scored 10 out of 10.
Positive
Reviewer on TrustRadius, employee in information technology
Major time saver for repeated tasks and keeping projects on trackTrustRadius review
Flows run onboarding, follow-ups, and report collection across Microsoft apps, cutting about 12 hours a week of manual compiling; learning it well takes time. Scored 8 out of 10.
Mixed
Reddit commenter
Comment on: PowerShell VS PowerAutomate - Automating Everyday Tasks, Onboarding & Offboarding : sysadminReddit comment
At a 50-person cloud-only NGO, they built onboarding and reports in Power Automate, but offboarding was hard in flows and they would choose PowerShell given a server.
Positive
IT administrator
Comment on: PowerShell VS PowerAutomate - Automating Everyday Tasks, Onboarding & Offboarding : sysadminReddit comment
At a 300 to 500 person company, onboarding moved from on-premises PowerShell to Power Automate for the bulk of steps, with Azure Automation for what flows handle poorly.
Negative
IT administrator
Comment on: PowerShell VS PowerAutomate - Automating Everyday Tasks, Onboarding & Offboarding : sysadminReddit comment
Power Automate worked for Microsoft 365 steps, but on-premises AD and VM tasks were hard to make consistent and to license for unattended runs, so they are building their own tool.
Mixed or negative, 1
Negative
Microsoft 365 administrator
Turning off Exchange Web Services in their tenant broke flows using the Outlook connector's Send an email (V2) action, and Microsoft's docs do not say that action depends on EWS.
Counted for Leaders and teams rolling it out.
Positive
Reviewer on TrustRadius, IT analyst
Fully automated business processTrustRadius review
Replaced paper weight-scale records with a flow that extracts emailed data with an AI prompt, stores it in Dataverse, and posts it to SAP. It saves about two hours of data entry a day. Scored 9 out of 10.
Positive
Reviewer on TrustRadius, employee in information technology
Major time saver for repeated tasks and keeping projects on trackTrustRadius review
Flows run onboarding, follow-ups, and report collection across Microsoft apps, cutting about 12 hours a week of manual compiling; learning it well takes time. Scored 8 out of 10.
Positive
Reviewer on TrustRadius, finance and accounting employee
POWER AUTOMATE IS GREAT BUT NEED TRAINING.TrustRadius review
A finance employee automates manual tasks for the department and frees time for other work, but finds it hard to navigate without specialized training. Scored 9 out of 10.
Positive
Nikhil Ananth, Process Automation Analyst at Parker Aerospace
Power Automate Review.TrustRadius review
Runs production approvals and alerts, backs Power Apps for customer requests, and records screen tasks for their own routine work; less suited to on-premises connections and restricted data. Scored 10 out of 10.
Negative
Kyk4na, Reddit poster
Did Microsoft move most of PowerAutomate behind a paywall?Reddit post (r/MicrosoftFlow)
A small organization that once ran event registration and reminder flows on Microsoft 365 now hits a Premium paywall for reminders and document templates, which it calls very disheartening.
Positive
Sole IT administrator
Comment on: PowerShell VS PowerAutomate - Automating Everyday Tasks, Onboarding & Offboarding : sysadminReddit comment
As sole IT for 200+ users, they built onboarding and offboarding as a Power Apps dashboard triggering flows, with PowerShell runbooks under source control filling Graph API gaps.
Counted for Leaders and teams rolling it out.
Positive, 5
Positive
Tanzim S., Lead Expert, Digital Transformation and Innovation, Global Field Service (G2 reviewer)
G2 review: Easy Drag-and-Drop Workflow Automation That Fits Perfectly in the Microsoft StackG2 review
Business users automate approvals, notifications, and data movement in Outlook, Teams, and SharePoint without waiting on IT. Vague error messages make failures in larger flows hard to trace, and delayed email or SharePoint triggers hurt time-sensitive work.
Positive
lospecs, Reddit commenter
Comment on: Corporate workflow like a ticketing systemReddit comment (r/MicrosoftFlow)
Built a simple request tracker in a day: a shared mailbox posts adaptive cards to the team in Teams, and members assign requests on a task board with tracking.
Positive
Reviewer on TrustRadius, IT analyst
Fully automated business processTrustRadius review
Replaced paper weight-scale records with a flow that extracts emailed data with an AI prompt, stores it in Dataverse, and posts it to SAP. It saves about two hours of data entry a day. Scored 9 out of 10.
Mixed
SeshGodX, Reddit poster
Is there a workaround to run a desktop flow unattended without the license?Reddit post (r/MicrosoftFlow)
Built a desktop flow that uploads a CSV through a website in a couple of hours, then learned that running it unattended needs another license their organization may take months to approve.
Positive
RPA developer
Fom Power automate to anything else : rpaReddit post
Taught Power Automate cloud and desktop flows by a new employer a year ago with little coding background, they now automate colleagues' daily Excel, SharePoint, and SAP tasks.
Mixed or negative, 2
Positive
Reviewer on TrustRadius, finance and accounting employee
POWER AUTOMATE IS GREAT BUT NEED TRAINING.TrustRadius review
A finance employee automates manual tasks for the department and frees time for other work, but finds it hard to navigate without specialized training. Scored 9 out of 10.
Positive
Reviewer on TrustRadius, employee in information technology
Major time saver for repeated tasks and keeping projects on trackTrustRadius review
Flows run onboarding, follow-ups, and report collection across Microsoft apps, cutting about 12 hours a week of manual compiling; learning it well takes time. Scored 8 out of 10.
Counted for Leaders and teams rolling it out.
Positive, 5
Mixed
autonomousWorld, Reddit commenter
Comment on: Corporate workflow like a ticketing systemReddit comment (r/MicrosoftFlow)
The company is building email routing in flows: an AI step summarizes each incoming email to identify the customer, and rules from an Excel table send it to the right account manager.
Positive
Reviewer on TrustRadius, IT analyst
Fully automated business processTrustRadius review
Replaced paper weight-scale records with a flow that extracts emailed data with an AI prompt, stores it in Dataverse, and posts it to SAP. It saves about two hours of data entry a day. Scored 9 out of 10.
Mixed
Reddit commenter
Their flow summarized daily activity across a manufacturing plant with an AI Builder action on a trial. Enabling AI Builder under Copilot Credit licensing proved so cumbersome that IT prefers a third-party tool.
Mixed
Hacker News commenter
Comment on: Microsoft killed FoxPro in 2007. Anyway, here's FoxPro revivedHacker News comment
At their workplace, Power BI and Power Automate are all many knowledge workers have, and LLMs now help them with syntax they understand but cannot write.
Mixed
Hacker News commenter
Comment on: Ask HN: Who is using OpenClaw?Hacker News comment
Their former boss builds automations with Claude and Power Automate that the poster could script more reliably, but the boss values not depending on the poster.
Mixed or negative, 4
Negative
Reddit commenter
Why is Copilot so bad at creating flows? : PowerAutomateReddit post
Copilot breaks within the first steps when asked to recreate a simple existing flow, claiming a named connector does not exist, yet it is the only AI their employer approves.
Negative
Hacker News commenter
Comment on: Microsoft lowers AI software growth targetsHacker News comment
Deploying Copilot Studio and the Power Platform in a GCC enterprise, they had to build deterministic tools in Power Automate for agents, hit sharing and permission limits, and is exploring other platforms.
Mixed
Reddit commenter
Tips on approach - Starting up PA team in mid-size company : PowerAutomateReddit post
A three-person team in a mid-size Microsoft and SAP company holds premium Copilot and Power Platform licenses, gets varying results from Copilot when building flows, but keeps it for security.
Negative
Jukka Niiranen, Niiranen Advisory
Power Platform: disconnecting workflowsNewsletter post, Perspectives on Power Platform
Flow connections in the author's tenant keep failing on expired OAuth refresh tokens, while Microsoft's alerts blame password or policy changes. One alert listed 2,127 connections to reauthenticate, and a connection made by the Workflows agent could not be repaired at all.
Counted for Leaders and teams rolling it out.
Positive, 4
Positive
Nikhil Ananth, Process Automation Analyst at Parker Aerospace
Power Automate Review.TrustRadius review
Runs production approvals and alerts, backs Power Apps for customer requests, and records screen tasks for their own routine work; less suited to on-premises connections and restricted data. Scored 10 out of 10.
Positive
RPA developer
Fom Power automate to anything else : rpaReddit post
Taught Power Automate cloud and desktop flows by a new employer a year ago with little coding background, they now automate colleagues' daily Excel, SharePoint, and SAP tasks.
Positive
JackTorrrance, Reddit poster
Unattended RPA questionReddit post (r/MicrosoftFlow)
Began as a citizen developer automating their own work; their bosses noticed, and they now build SAP desktop flows for many people full time and are moving one to an unattended bot.
Mixed
SeshGodX, Reddit poster
Is there a workaround to run a desktop flow unattended without the license?Reddit post (r/MicrosoftFlow)
Built a desktop flow that uploads a CSV through a website in a couple of hours, then learned that running it unattended needs another license their organization may take months to approve.
Mixed or negative, 2
Negative
RPA developer
Comment on: What are the biggest gotchas to be aware of when migrating from UIPath to Power Automate? : rpaReddit comment
Their company spent two years moving from UiPath to Power Automate for desktop and now wants to drop it for open-source tools such as Selenium and Playwright to cut costs.
Negative
RPA developer
Comment on: Moving from UiPath to Power Automate : rpaReddit comment
Their team moved from Power Automate to UiPath because features and integrations it needed were missing, likening the workarounds to building a house from mud.
Every concern practitioners raise, most raised first.
Counted for Leaders and teams rolling it out.
Raised as a concern, 11
Positive
Kuldip B., IT Director (G2 reviewer)
G2 review: A Solid, Easy Way to Automate Everyday Workflows in Microsoft 365G2 review
An IT director finds Power Automate a solid way to automate routine work next to Outlook, Teams, and SharePoint. Advanced flows get complicated, vague error messages slow debugging, and premium connectors make it cost more than expected.
Mixed
software_developer, Reddit poster
Best approach to build flows if you have one premium licenseReddit post (r/MicrosoftFlow)
With a single Premium license on a service account, the team looks for a pattern that lets a Power App trigger premium actions without licensing every user.
Negative
Kyk4na, Reddit poster
Did Microsoft move most of PowerAutomate behind a paywall?Reddit post (r/MicrosoftFlow)
A small organization that once ran event registration and reminder flows on Microsoft 365 now hits a Premium paywall for reminders and document templates, which it calls very disheartening.
Negative
IT administrator
Comment on: PowerShell VS PowerAutomate - Automating Everyday Tasks, Onboarding & Offboarding : sysadminReddit comment
Power Automate worked for Microsoft 365 steps, but on-premises AD and VM tasks were hard to make consistent and to license for unattended runs, so they are building their own tool.
Mixed
IT administrator
Comment on: Power Automate Premium vs Power Automate Process licensing : sysadminReddit comment
Their team's RPA trial showed how confusing the licensing is: Process gives unattended capacity on a bot account, while Premium lets a cloud flow trigger desktop flows.
Mixed
Reddit commenter
Their flow summarized daily activity across a manufacturing plant with an AI Builder action on a trial. Enabling AI Builder under Copilot Credit licensing proved so cumbersome that IT prefers a third-party tool.
Negative
ED-26110721-0, Power Platform Community forum member
Power automate Premium HTTP connectorPower Platform Community forum post
Needing the premium HTTP connector for 1,000 users, the poster finds US$15 per user per month very expensive and asks how to cut the license cost.
Mixed
Reddit commenter
Power automate licensing… yay : PowerAutomateReddit post
Syncing an external database into SharePoint for several Power Apps, they cannot tell whether to buy Premium licenses or a Process license, and knows a shared service account would breach multiplexing rules.
Mixed
SeshGodX, Reddit poster
Is there a workaround to run a desktop flow unattended without the license?Reddit post (r/MicrosoftFlow)
Built a desktop flow that uploads a CSV through a website in a couple of hours, then learned that running it unattended needs another license their organization may take months to approve.
Negative
phoenix1589, Reddit poster
How do I use a process license?Reddit post (r/MicrosoftFlow)
Their team's Teams webhook flows exceeded free-tier limits and stopped when their creator had to re-authenticate on holiday; they bought a Process license but could not see how to assign it.
Negative
SailorGirl29, Reddit poster
Only 1 User can run FlowReddit post (r/MicrosoftFlow)
A flow behind a Power BI report ran for years after its author left, then stopped working for most users with a Premium license prompt and no error in the log.
Discussed without concern, 2
Positive
Reviewer on TrustRadius, IT manager
A great no code cloud RPA tool from Microsoft.TrustRadius review
An IT manager runs rule-based SharePoint, Excel, and OneDrive processes in cloud flows with few failures. Most features come with Office 365, with premium seats only for some users; the 30-day run limit is the main con. Scored 9 out of 10.
Negative
RPA team lead
Comment on: Moving from UiPath to Power Automate : rpaReddit comment
After their UiPath company acquired a firm running Power Automate, the team rewrote everything in UiPath; the poster calls Power Automate pricing like dumping.
GILD's fact checks, which don't count as sources
Checked Oct 12, 2026.Microsoft 365 licenses reach standard connectors only. Premium is US$15 per user per month and Process US$150 per flow or bot per month, both paid yearly, and pay-as-you-go bills US$0.60 per premium cloud flow run. Types of Power Automate licenses
Open them in the recordCounted for Leaders and teams rolling it out.
Mixed
Reviewer on TrustRadius, engineer in human resources
Possibly the best tool for within Office suite automationTrustRadius review
Flows route technical alerts from a webhook to available developers through Teams adaptive cards; it beats UiPath inside Office but lacks the templates and framework an automation CoE needs. Scored 8 out of 10.
Mixed
Reddit commenter
Comment on: PowerShell VS PowerAutomate - Automating Everyday Tasks, Onboarding & Offboarding : sysadminReddit comment
At a 50-person cloud-only NGO, they built onboarding and reports in Power Automate, but offboarding was hard in flows and they would choose PowerShell given a server.
Negative
RPA developer
Comment on: What are the biggest gotchas to be aware of when migrating from UIPath to Power Automate? : rpaReddit comment
Moving automations between environments with pipelines and environment variables never worked right for their team, and web-run tests could take ten minutes before failing.
Negative
thewebguyd, Hacker News commenter
Comment on: Global hack on Microsoft Sharepoint hits U.S., state agencies, researchers sayHacker News comment
Large business processes run on old Power Automate and Power Apps solutions built by non-developers who have since left, so migrating off SharePoint needs dev time few organizations will fund.
Negative
dfxm12, Hacker News commenter
Comment on: Leaking YouTube creators' private videosHacker News comment
Outside tech companies, flows are abandoned once their creator moves on, or an expensive consultant is brought in to maintain what amounts to a few lines of code.
Positive
Tanzim S., Lead Expert, Digital Transformation and Innovation, Global Field Service (G2 reviewer)
G2 review: Easy Drag-and-Drop Workflow Automation That Fits Perfectly in the Microsoft StackG2 review
Business users automate approvals, notifications, and data movement in Outlook, Teams, and SharePoint without waiting on IT. Vague error messages make failures in larger flows hard to trace, and delayed email or SharePoint triggers hurt time-sensitive work.
Positive
Kuldip B., IT Director (G2 reviewer)
G2 review: A Solid, Easy Way to Automate Everyday Workflows in Microsoft 365G2 review
An IT director finds Power Automate a solid way to automate routine work next to Outlook, Teams, and SharePoint. Advanced flows get complicated, vague error messages slow debugging, and premium connectors make it cost more than expected.
Negative
Jukka Niiranen, Niiranen Advisory
Power Platform: disconnecting workflowsNewsletter post, Perspectives on Power Platform
Flow connections in the author's tenant keep failing on expired OAuth refresh tokens, while Microsoft's alerts blame password or policy changes. One alert listed 2,127 connections to reauthenticate, and a connection made by the Workflows agent could not be repaired at all.
Negative
Hacker News commenter
Comment on: Microsoft's Copilot chatbot is running into problemsHacker News comment
Their company is moving off Power Automate after training many staff on it, then hiring expensive consultants to support or finish what those users built.
GILD's fact checks, which don't count as sources
Checked Oct 12, 2026.Solution-aware flows move between environments as part of Power Platform application lifecycle management, and only solution-aware flows can change owner in place. Change the owner of a cloud flow
Open them in the recordCounted for Leaders and teams rolling it out.
Raised as a concern, 9
Negative
Microsoft 365 administrator
The same EWS break hit their tenant. Admin usage reports never listed Power Automate as an EWS user. Yet Send an email (V2) flows failed, and nobody could say which app ID to allow.
Negative
Microsoft 365 administrator
Turning off Exchange Web Services in their tenant broke flows using the Outlook connector's Send an email (V2) action, and Microsoft's docs do not say that action depends on EWS.
Negative
Jukka Niiranen, Niiranen Advisory
Power Platform: disconnecting workflowsNewsletter post, Perspectives on Power Platform
Flow connections in the author's tenant keep failing on expired OAuth refresh tokens, while Microsoft's alerts blame password or policy changes. One alert listed 2,127 connections to reauthenticate, and a connection made by the Workflows agent could not be repaired at all.
Negative
Jean-Rémy, Power Platform and Microsoft 365 solution architect at GSF
Admin | Sync Template v4 (Custom Connectors) flow failed 90% of executionGitHub issue on microsoft/coe-starter-kit
From September 5, 2025, about 90% of the governance kit's connector sync runs failed, 72 of 80 on October 3. Microsoft's Get Connectors action returned a Boolean where the flow expected a string. Every run had succeeded before.
Positive
Tanzim S., Lead Expert, Digital Transformation and Innovation, Global Field Service (G2 reviewer)
G2 review: Easy Drag-and-Drop Workflow Automation That Fits Perfectly in the Microsoft StackG2 review
Business users automate approvals, notifications, and data movement in Outlook, Teams, and SharePoint without waiting on IT. Vague error messages make failures in larger flows hard to trace, and delayed email or SharePoint triggers hurt time-sensitive work.
Negative
IT administrator
Comment on: PowerShell VS PowerAutomate - Automating Everyday Tasks, Onboarding & Offboarding : sysadminReddit comment
Power Automate worked for Microsoft 365 steps, but on-premises AD and VM tasks were hard to make consistent and to license for unattended runs, so they are building their own tool.
Negative
RPA developer
Comment on: What are the biggest gotchas to be aware of when migrating from UIPath to Power Automate? : rpaReddit comment
Moving automations between environments with pipelines and environment variables never worked right for their team, and web-run tests could take ten minutes before failing.
Negative
SailorGirl29, Reddit poster
Only 1 User can run FlowReddit post (r/MicrosoftFlow)
A flow behind a Power BI report ran for years after its author left, then stopped working for most users with a Premium license prompt and no error in the log.
Negative
phoenix1589, Reddit poster
How do I use a process license?Reddit post (r/MicrosoftFlow)
Their team's Teams webhook flows exceeded free-tier limits and stopped when their creator had to re-authenticate on holiday; they bought a Process license but could not see how to assign it.
Discussed without concern, 1
Positive
Reviewer on TrustRadius, IT manager
A great no code cloud RPA tool from Microsoft.TrustRadius review
An IT manager runs rule-based SharePoint, Excel, and OneDrive processes in cloud flows with few failures. Most features come with Office 365, with premium seats only for some users; the 30-day run limit is the main con. Scored 9 out of 10.
GILD's fact checks, which don't count as sources
Checked Oct 12, 2026.A cloud flow that fails continuously for 14 days is turned off. One untriggered for 90 days can be turned off unless its owner holds a premium or capacity license. Limits of automated, scheduled, and instant flows
Open them in the recordCounted for Leaders and teams rolling it out.
Raised as a concern, 9
Negative
dfxm12, Hacker News commenter
Comment on: Leaking YouTube creators' private videosHacker News comment
Outside tech companies, flows are abandoned once their creator moves on, or an expensive consultant is brought in to maintain what amounts to a few lines of code.
Mixed
Jakub Jakubowski, Power Platform practitioner at HEINEKEN
David vs. Goliath: The HEINEKEN Story of a Tiny CoE Battling The Default Environment BeastConference session page, ESPC
HEINEKEN's Center of Excellence says strict governance and a managed-environment migration were necessary to keep business-critical Power Platform solutions under control as adoption grew.
"How to handle a global migration of business-critical solutions built in the default environment, including the change & adoption angle…"
Negative
thewebguyd, Hacker News commenter
Comment on: Global hack on Microsoft Sharepoint hits U.S., state agencies, researchers sayHacker News comment
Large business processes run on old Power Automate and Power Apps solutions built by non-developers who have since left, so migrating off SharePoint needs dev time few organizations will fund.
Negative
SailorGirl29, Reddit poster
Only 1 User can run FlowReddit post (r/MicrosoftFlow)
A flow behind a Power BI report ran for years after its author left, then stopped working for most users with a Premium license prompt and no error in the log.
Negative
phoenix1589, Reddit poster
How do I use a process license?Reddit post (r/MicrosoftFlow)
Their team's Teams webhook flows exceeded free-tier limits and stopped when their creator had to re-authenticate on holiday; they bought a Process license but could not see how to assign it.
Negative
Jukka Niiranen, Niiranen Advisory
Power Platform: disconnecting workflowsNewsletter post, Perspectives on Power Platform
Flow connections in the author's tenant keep failing on expired OAuth refresh tokens, while Microsoft's alerts blame password or policy changes. One alert listed 2,127 connections to reauthenticate, and a connection made by the Workflows agent could not be repaired at all.
Negative
Hacker News commenter
Comment on: Microsoft lowers AI software growth targetsHacker News comment
Deploying Copilot Studio and the Power Platform in a GCC enterprise, they had to build deterministic tools in Power Automate for agents, hit sharing and permission limits, and is exploring other platforms.
Mixed
Yorick Fischer, Power Platform administrator at Würth IT
Power Platform Governance: Herding Cats, Dodging AI, and Lessons from the Admin TrenchesConference session page, ESPC
Würth IT's administrator shares governance and security lessons from handling citizen developers, pro developers, and AI-powered changes across the Power Platform.
"This session is told as a joint story with client and consulting points of view."
Mixed
Giada Binelli, Power Platform lead at HEINEKEN International
David vs. Goliath: The HEINEKEN Story of a Tiny CoE Battling The Default Environment BeastConference session page, ESPC
HEINEKEN's Center of Excellence describes how it governed the default environment, handled a global migration of business-critical solutions, and managed adoption across the organization.
"In this session you’ll learn how our HEINEKEN Center of Excellence (or Enablement, take your pick) finally handled that sleeping giant."
Discussed without concern, 3
Positive
Sysadmin
Comment on: Power Automate Premium vs Power Automate Process licensing : sysadminReddit comment
At a small company they shared their flow with teammates so anyone could edit it, and it kept running after they left.
Mixed
Reddit commenter
Their flow summarized daily activity across a manufacturing plant with an AI Builder action on a trial. Enabling AI Builder under Copilot Credit licensing proved so cumbersome that IT prefers a third-party tool.
Mixed
Reddit commenter
Power automate licensing… yay : PowerAutomateReddit post
Syncing an external database into SharePoint for several Power Apps, they cannot tell whether to buy Premium licenses or a Process license, and knows a shared service account would breach multiplexing rules.
GILD's fact checks, which don't count as sources
Checked Oct 12, 2026.Microsoft recommends service principal ownership for mission-critical flows so they survive staff changes. Premium flows owned that way need a Process license, a licensed flow group, or a designated licensed user. Support for service principal owned flows
Open them in the recordStatements this group's sources agree on, then the ones close to agreement.
Close to agreement: each needs 10 supporting sources
Finance and operations staff without programming backgrounds build and run their own flows, and some become their company's full-time automation builders.
8 supporting sourcesQuestions the sources split on, with the count on each side.
Evidence remains mixed
Stay on Power Automate, 4 sources
Some keep Power Automate because it sits inside the Microsoft tenant and costs far less than dedicated RPA vendors.
Move work off it, 7 sources
Others move flows to Logic Apps, UiPath, PowerShell, VBA, a bought product, or their own code, to get ownership that survives staff changes and automation that fails less.
The three groups, then every practitioner by the context they work in, and how emphasis changes with scale.
Three groups drawn from the same sources. Choose a group to select whose experience counts. Within that group, each author counts once in the practitioner sentiment, with their latest view. Signals open on Leaders and teams rolling it out.
50 sources. These accounts focus on who builds and owns flows, governance of connections and data, licensing, and time saved, from teams, departments, IT leaders, and company-wide accounts.
42 sources. These accounts focus on how flows are built and maintained, licensing surprises, and AI help, from people building their own automations.
92 sources. This gives the broadest read, but combines one-person automations with department and company-wide programs that reach different conclusions.
92 sources from practitioners, by the context they work in. Filled rows count for this group.
Emphasizes Maintaining flows, Premium paywalls, and building with outside AI assistants
Emphasizes Premium paywalls for small organizations already on Microsoft 365
Emphasizes Time saved on department routines, approvals in Teams, and flows orphaned when people leave
Emphasizes Per-user Premium cost at scale and Copilot Studio rollouts
Emphasizes Moving desktop automation off Power Automate
What changes with scale. Individual builders focus on maintaining flows and building with AI. Team and department accounts report time saved inside Microsoft 365 and raise most licensing complaints, from a 1,000-user organization pricing Premium seats to a small office reaching an unexpected paywall.
Where this group's sources were published.
Counted for Leaders and teams rolling it out, from 50 sources. Change group
69 sources for this group, 19 of them documentation
Older evidence is retained when it still applies. Sources that depend on a feature Microsoft has since changed stay in the history, marked Needs a recheck.
See sources by originWho each source is, how it knows, whether it still applies and what it counts toward.
Newest first, on its own page. Every count above opens its sources there.
Read all 111 sourcesAbout this read
A running review of what people using Power Automate at work report, from individual users to company-wide rollouts. Each finding links to its sources, and each conflict shows both sides.
Counts cover only the sources GILD reviewed.
Choose a group to select whose experience counts. Within that group, each author counts once in the practitioner sentiment, with their latest view. GILD files each source in a group from how the account describes its author. A role or employer marked self-described is what the source states about themselves. Documentation checks facts for every group and never counts toward sentiment.
A source's date and whether it still applies are separate: a recent post can describe an old version, and an old one can still hold.
Flagged for a recheck, of the sources that take a side: leaders and teams 2 of 48, individual users 0 of 40, all users 2 of 88.
Each row opens its sources for the group you are reading.
| Finding | Leaders and teams rolling it out | Individual users | All users | Sources |
|---|---|---|---|---|
| Current readCurrent sentiment | 15 positive, 15 mixed, 18 negative | 7 positive, 17 mixed, 16 negative | 22 positive, 32 mixed, 34 negative | Sources |
| PraiseMicrosoft 365 Integration | 13 of 14 positive | 5 of 9 positive | 18 of 23 positive | Sources |
| PraiseTime Saved | 6 of 6 positive | 1 of 1 positive (under the minimum) | 7 of 7 positive | Sources |
| PraiseLow-Code Reach | 5 of 7 positive | 0 of 5 positive | 5 of 12 positive | Sources |
| PraiseDesktop Automation (RPA) | 4 of 6 positive | 1 of 4 positive (under the minimum) | 5 of 10 positive | Sources |
| PraiseCopilot & AI Steps | 5 of 9 positive | 6 of 13 positive | 11 of 22 positive | Sources |
| ConcernMaintainability | 9 of 9 raise it | 11 of 13 raise it | 20 of 22 raise it | Sources |
| ConcernOwnership & Governance | 9 of 12 raise it | 2 of 5 raise it | 11 of 17 raise it | Sources |
| ConcernLicensing & Cost | 11 of 13 raise it | 5 of 8 raise it | 16 of 21 raise it | Sources |
| ConcernRun Reliability | 9 of 10 raise it | 4 of 4 raise it (under the minimum) | 13 of 14 raise it | Sources |
| ConsensusBusiness staff build their own flows | 8 supporting (below threshold) | 0 supporting (under the minimum) | 8 supporting (below threshold) | Sources |
| ConsensusChosen because it is already licensed | 3 supporting (under the minimum) | 0 supporting (under the minimum) | 3 supporting (under the minimum) | Sources |
| ConsensusHeavy logic moves to code | 2 supporting (under the minimum) | 1 supporting (under the minimum) | 3 supporting (under the minimum) | Sources |
| ConsensusOwnership needs a system | 4 supporting (under the minimum) | 1 supporting (under the minimum) | 5 supporting (below threshold) | Sources |
| DisagreementShould a team keep its automation on Power Automate or move it to Logic Apps, UiPath, code, or another platform? | Stay on Power Automate 4, Move work off it 7 | Stay on Power Automate 1, Move work off it 3 (under the minimum) | Stay on Power Automate 5, Move work off it 10 | Sources |
| DisagreementShould business teams make their own flows, or should IT and developers build them? | Business staff build 2, IT builds 0 (under the minimum) | Business staff build 0, IT builds 0 (under the minimum) | Business staff build 2, IT builds 0 (under the minimum) | Sources |
| Current readEvidence mix | 69 sources | 61 sources | 111 sources | Sources |
GILD's checks of claims against official documentation, kept apart from the source counts.
