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Buyer guide

Granola Consent & Transparency Checklist

Which transcription notices Granola offers on each plan and meeting app, how to warn people on the call, and which settings Enterprise admins can lock for everyone.

Reading time
2 min read
Sources
12 cited

Turn on both of Granola's notices for every user, because no bot tells participants that Granola is transcribing. The notices are a message in the meeting chat and a watermark on the user's video, and pause and delete controls cover sensitive moments. On Basic and Business each user turns the notices on, and only an Enterprise admin can enforce them for a workspace.

When you need this

  • Your people transcribe meetings with customers, candidates, or partners in places that require all-party consent.
  • Legal has asked how participants are told, given the July 2026 class action against Granola.
  • In-person meetings and phone calls are captured on the mobile app, where no on-screen notice exists.

Evaluation criteria

  1. Video calls: the meeting-chat message

    Does a notice appear in the chat of every meeting app your teams use?

    Look forEnable the automated message on Google Meet through the Granola Chrome extension, on Zoom and Teams for macOS and Windows, and in Slack huddles on macOS. It posts when transcription starts and another participant joins. It also reminds late joiners.

  2. Video calls: the watermark

    Will participants see the notice for the whole call?

    Look forEnable the Granola Watermark on the user's video while transcription runs. It works in apps that let you choose a camera source. Workspace setup requires at least one meeting-chat message option first.

  3. Enforcement

    Can anyone in the workspace switch the notices off?

    Look forOn Enterprise, admins enforce both notices and pre-grant macOS Accessibility through MDM. On Basic and Business, each user enables notices in Settings. Put that step in onboarding.

  4. In person and on the phone

    How do participants hear about capture when there is no screen?

    Look forUse a spoken disclosure at the start. Mobile apps capture in-person conversations. iOS captures outbound calls only and uses your number as caller ID.

  5. Sensitive moments

    What happens when the conversation turns sensitive mid-meeting?

    Look forPause transcription for the sensitive stretch. Resume after the room agrees. Delete transcript sections or edit the note. Granola starts when a user opens a note and continues until stopped while audio runs.

  6. Your written policy

    Which meetings may be transcribed at all?

    Look forList meeting types that may be transcribed and those that may not. Granola recommends checking the list with an admin or legal team. Zachary Proser skips calls where he has not confirmed consent, and tells participants that a third-party AI service will transcribe.

Questions to ask vendors

  1. Which meeting apps and operating systems does each notice support for our team?
  2. Can we confirm from the Audit API which meetings someone transcribed, for a consent complaint?
  3. How does the notice behave when several people from our workspace transcribe the same meeting?
  4. What changes, if any, will Granola make to notice defaults in response to the 2026 class action?

Red flags

  • Users describing Granola as invisible to participants as a reason to choose it.
  • Notices enabled for video calls only, with no practice for in-person meetings and phone calls.
  • No list of meeting types that must not be transcribed, such as HR, legal, or medical conversations.
  • Assuming speaker tags notify anyone. They identify speakers and do not tell participants that Granola is running.

Products in this piece

Sources

Official documentation
8
Public source
4
  1. Granola Help Center: When to Use AI NotetakingOfficial documentationdocs.granola.ai
  2. Granola Help Center: Let People Know You're Using GranolaOfficial documentationdocs.granola.ai
  3. Granola Help Center: Let people know you're using Granola (User Guide)Official documentationdocs.granola.ai
  4. Granola Help Center: Turn on transparency features for your team (Admin Guide)Official documentationdocs.granola.ai
  5. Granola Help Center: How transcription worksOfficial documentationdocs.granola.ai
  6. Granola Help Center: Speaker tagsOfficial documentationdocs.granola.ai
  7. Granola Help Center: Phone callsOfficial documentationdocs.granola.ai
  8. Granola API docs: Audit APIOfficial documentationdocs.granola.ai
  9. Zachary Proser: Granola Call Transcription and Consent: A Compliance Guide (Aug 2, 2026)Public sourcezackproser.com
  10. Computerworld: Granola lawsuit raises concerns over AI note-taking app privacy (Aug 6, 2026)Public sourcecomputerworld.com
  11. The National Law Review: AI Meeting Tools Face Wiretapping Wake-Up Call (Aug 6, 2026)Public sourcenatlawreview.com
  12. Asad M., Product Hunt review of Granola (Sep 2, 2026)Public sourceproducthunt.com