Skip to main content

Buyer guide

Perplexity Data, Retention & Connector Controls Checklist

Set connector, Comet, and Computer policies before users connect company systems, and check which retention and audit controls depend on your seat count.

Reading time
2 min read
Sources
16 cited

Every Enterprise plan keeps company data out of model training and deletes session attachments after seven days. SCIM, audit logs, session retention settings, and Insights need 50 seats or one Enterprise Max seat. Decide which connectors, Comet actions, and Computer tasks to allow before the first team starts.

When you need this

  • Security or legal review asks where queries and files go, and for how long.
  • A team wants to connect SharePoint, Google Drive, or Slack.
  • Comet or Computer is about to be enabled for staff.

Data-control checklist

  1. Training

    Is any of our data used to train models?

    SetPerplexity does not train on Enterprise data, and its agreements bar model providers such as OpenAI and Anthropic from training on it. Consumer Pro and Max users must opt out of training collection themselves.

  2. Retention

    How long do sessions and files stay?

    SetPerplexity deletes session attachments after seven days. Projects and My Files keep files until someone deletes them. With 50 seats or one Enterprise Max seat, set session retention under Data and privacy. The clock runs from each session's last activity. A shorter window deletes older sessions for good.

  3. Audit

    Can security see who asked what, and what agents did?

    SetPerplexity sends audit logs to an HTTPS webhook in Splunk or Slack format. They cover logins, queries, answers, file events, connector changes, and Comet and Computer actions.

  4. Connectors

    Which company systems should Perplexity read?

    SetTurn connectors off under Permissions until security approves each one. Members choose which files and folders to sync. A file imported into a Project is a static copy that every Project member can search, but opening the original still needs access to it in the source system.

  5. Comet

    Is the Comet browser deployed under policy, and what can its agent do?

    SetDeploy Comet by MDM with its 500+ Chromium policies, and pilot its agent permissions with named members first. Shivan Kaul found in October 2025 that Comet sends the address of every page a user opens to Perplexity's autosuggest service, even with every privacy setting off. His June 27, 2026 update says build 149 still does. Comet's policy list includes SearchSuggestEnabled, which turns off address-bar suggestions. Set it to False and confirm with a proxy that the autosuggest requests stop before rollout. In June 2024, Ben Tasker showed hidden text on a web page steering Perplexity's answers.

  6. Computer and memory

    Who should run Computer, and who owns what Perplexity remembers?

    SetComputer is on for everyone by default, so limit it to selected members before launch. It runs each task in an isolated sandbox and records its actions in the audit log. The organization owns its memories, and turning Memory off deletes them.

Questions for the security review

  1. Which data classes can users enter, and should we enforce Incognito mode?
  2. Which connectors would carry regulated or client data, and should they be enabled at all?
  3. Who receives the audit webhook, and how long do we keep the logs?
  4. Which model providers should be restricted for our organization?

Red flags

  • Assuming an organization under 50 seats has audit logs and retention settings without an Enterprise Max seat.
  • Shortening the retention window without telling users, since removed sessions cannot be recovered.
  • Comet's agent enabled for everyone before anyone has reviewed its permissions.
  • Connectors enabled for all apps on day one, before anyone has mapped what they hold.

Products in this piece

Sources

Official documentation
13
Public source
3
  1. Perplexity Help Center: Data retention and privacy for Enterprise organizationsOfficial documentationperplexity.ai
  2. Perplexity Help Center: Data Retention for EnterpriseOfficial documentationperplexity.ai
  3. Perplexity Help Center: Are third-party model providers training on my data?Official documentationperplexity.ai
  4. Perplexity Help Center: Audit LogsOfficial documentationperplexity.ai
  5. Perplexity Help Center: Perplexity Connectors for Enterprise FAQOfficial documentationperplexity.ai
  6. Perplexity Help Center: Using File Connectors in PerplexityOfficial documentationperplexity.ai
  7. Perplexity Help Center: Comet for EnterpriseOfficial documentationperplexity.ai
  8. Perplexity Help Center: Managing Comet Assistant permissionsOfficial documentationperplexity.ai
  9. Perplexity Help Center: Computer for EnterpriseOfficial documentationperplexity.ai
  10. Perplexity Help Center: Memory for Enterprise OrganizationsOfficial documentationperplexity.ai
  11. Perplexity Help Center: Enterprise roles and permissionsOfficial documentationperplexity.ai
  12. Perplexity Help Center: What advanced AI models are included in my subscription?Official documentationperplexity.ai
  13. Shivan Kaul: Comet sends all your URLs to Perplexity servers (Oct 19, 2025)Public sourceshivankaul.com
  14. Ben Tasker: Perplexity.AI Is Susceptible to Prompt Injection From Arbitrary Pages (Jun 29, 2024)Public sourcebentasker.co.uk
  15. Texas A&M Technology Services: Perplexity Enterprise Pro FAQ (Sep 28, 2026)Public sourceservice.tamu.edu
  16. Perplexity Help Center: Comet Policies and Controls (last modified Sep 14, 2026)Official documentationperplexity.ai