Skip to main content

Buyer guide

Perplexity Seats, Tiers & Computer Credits Checklist

The invoice drops only after an admin lowers the seat count. Set group credit limits before you turn on auto-refill.

Reading time
2 min read
Sources
10 cited

Seats stay on the invoice until an admin lowers the count, and Computer spends each seat's monthly credits before it draws on a pool the admin funds. Set the billing period, the tier mix, and usage limits before renewal.

When you need this

  • A pilot is turning into a company plan, and finance wants a budget.
  • People leave, the seat count stays, and the invoice does not fall.
  • Computer is enabled and nobody has set a credit ceiling.

Seat and credit checklist

  1. Billing period

    Monthly or annual?

    SetChoose annual billing. Enterprise Pro costs US$400 a year, against US$480 for twelve monthly payments of US$40. Enterprise Max costs US$3,250 against US$3,900 (GILD's arithmetic on listed prices). Invoice billing needs an annual plan.

  2. Seat count

    Who lowers the seat count, and when does it take effect?

    SetLower the seat count in Billing. Removing a member only frees the seat for someone else. Reductions take effect at the next billing period, up to a year away on annual plans. Pending invitations hold seats too.

  3. Tier moves

    What does moving someone between tiers cost?

    SetCheck for an available seat in the target tier before moving a user. Without a free Pro seat, moving from Enterprise Max to Enterprise Pro buys one. The Max seat stays purchased.

  4. Included credits

    How much Computer work do seats include?

    SetBudget 500 monthly credits per Enterprise Pro seat and 15,000 per Enterprise Max seat. At 100 credits per US$1, GILD calculates about US$5 and US$150 of Computer work. Perplexity's examples put a quick fact at 15 to 70 credits, a multi-step research report at 350 to 950, and a data dashboard at 2,400 to 9,800. Monthly grants expire without rollover.

  5. Usage limits

    What stops one person from draining the pool?

    SetAssign usage limits to groups or members, with a personal override where someone needs more. Set a monthly reload limit for auto-refill. Usage-based billing stays off until an admin accepts its terms. Perplexity can invoice the organization for a negative balance.

  6. API usage

    Do seats cover the Perplexity API?

    SetNo. Enterprise Pro and Enterprise Max exclude API usage, so budget it separately. Each user manages their own API credits, and admins cannot manage them for other users.

Questions for finance

  1. Which users need Enterprise Max limits, and which only need more Computer credits from the pool?
  2. What monthly reload limit should auto-refill carry?
  3. When is our renewal, and by when must seat reductions be scheduled?
  4. Should members be allowed to request more credits, and who approves?

Red flags

  • Auto-refill on with no usage limit for any group.
  • Monthly billing kept after the pilot, which costs 20% more a year than annual (calculated).
  • Removed members counted as savings before the seat count is lowered.
  • Computer enabled for everyone on Enterprise Pro seats with no pool funded, so tasks pause mid-run.

Products in this piece

Sources

Official documentation
8
Public source
2
  1. Perplexity pricing (Individual and Enterprise tabs)Official documentationperplexity.ai
  2. Perplexity Help Center: Enterprise Pricing and Billing FAQOfficial documentationperplexity.ai
  3. Perplexity Help Center: How Enterprise seats workOfficial documentationperplexity.ai
  4. Perplexity Help Center: How credits work for Enterprise organizations (admin guide)Official documentationperplexity.ai
  5. Perplexity Help Center: How Credits Work on PerplexityOfficial documentationperplexity.ai
  6. Perplexity Help Center: Computer for EnterpriseOfficial documentationperplexity.ai
  7. Perplexity Help Center: What is Enterprise Max?Official documentationperplexity.ai
  8. Perplexity Help Center: Perplexity Enterprise Onboarding GuideOfficial documentationperplexity.ai
  9. Karo (Product with Attitude): Perplexity Computer review (Feb 26, 2026)Public sourcekarozieminski.substack.com
  10. Texas A&M Technology Services: Perplexity Enterprise Pro FAQ (Sep 28, 2026)Public sourceservice.tamu.edu