GILD verdict
Choose Confluence with Rovo if your company already runs on Jira, since it costs less per seat and searches Jira and Confluence together.
Choose Notion AI when teams want documents and projects in the same workspace as meeting notes and agents, at the Business seat price. Before switching, price the migration, including permission mapping.
Parloa replaced Confluence, Coda and other tools with Notion and Notion AI and reports a 50% cut in tool costs, in Notion's own customer story. Pick the wiki your teams will keep current, because each assistant answers best from its own pages. Notion includes AI on Business and Enterprise. Confluence includes Rovo search and chat, plus Studio and agents, on Standard, Premium, and Enterprise Cloud plans with a monthly credit allowance.
What teams report
Switched 1
Parloa
Parloa replaced Coda, Confluence and other tools with Notion and Notion AI and reports a 50% cost cut, in Notion's customer story of May 23, 2025; the story does not isolate the Confluence change.
“By replacing a fragmented system of Coda, Confluence, and other tools with Notion and Notion AI, Parloa cut costs by 50% and reduced tool complexity.”
Karim Dasouki, Head of IS&T Governance, ParloaNotion customer stories, , write-upVendor customer story
Choosing between Notion AI and Confluence
Choose Notion AI if
- Teams want docs, projects, and databases in one flexible workspace, with meeting notes written into the same pages.
- You want agents that run on schedules and Slack events inside the workspace, billed by the run.
- You are ready to migrate: Notion's Confluence importer moves pages, though permissions must be reapplied.
Choose Confluence if
- Engineering and service teams already run on Jira, and Rovo searches Jira and Confluence together.
- You already run Confluence Data Center: existing customers can buy and expand it until March 30, 2028, before end of life on March 28, 2029.
- You want the lower list price per seat, with AI credits included on every paid Cloud plan.
Side by side
| Dimension | Notion AI | Confluence |
|---|---|---|
| Seat priceList prices in US dollars from each vendor's pricing page. | Business US$20 per member per month billed yearly, US$24 monthly; Enterprise by quote | Standard US$5.78 and Premium US$11.16 per user per month at 300 users, billed monthly; Free for up to 10 users; Enterprise from 801 users, billed annually through Atlassian sales |
| AI included | AI on Business and Enterprise; Free and Plus get a limited trial | Rovo search, chat, Studio, and agents on Standard, Premium, and Enterprise Cloud plans, with 25, 70, or 150 Rovo credits per user per month |
| Extra AI usage | Notion credits at US$10 per 1,000 monthly or US$13 per 1,000 annual; past each member's monthly Standard and Select credits, features pause until an admin lets members continue on Notion credits | Rovo credits at US$10 per 1,000 over the allowance; extra usage is on by default with admin spending limits, and billing starts December 3, 2026 |
| Search beyond the wiki | The workspace plus Notion AI Connectors for Slack, Google Drive, Microsoft Teams, SharePoint and OneDrive, GitHub, Gmail, Outlook, Linear, Google Calendar, Box, and Asana, with Jira, Salesforce, and Notion Calendar in beta. Confluence is not on the list | Rovo connectors for Jira, Google Drive, Slack, Microsoft Teams, SharePoint, GitHub, Notion, and many more |
| Agents | Custom Agents run on schedules and on Notion and Slack events, and act through MCP connections. They spend their owner's monthly Select credits, or Notion credits at US$10 per 1,000 monthly credits when an admin funds them | Rovo agents built in Rovo Studio, drawing on the same credit allowance |
| Self-managed option | None; Notion is a cloud service | Data Center closed to new customers on March 30, 2026. Existing customers can expand until March 30, 2028, and it reaches end of life on March 28, 2029. Full Rovo needs a Cloud plan |
| Data use | No training on customer data by default; on Enterprise most models keep data 0 days, and on other plans providers keep it 30 days or fewer | Atlassian's LLM providers neither retain inputs and outputs nor use them to improve services. From August 17, 2026 Free and Standard organizations contribute in-app data unless an admin opts out. Rovo supports data residency |
| Moving between them | Confluence importer: ZIP up to 5 GB (15 GB on request), or API import up to 30 GB with comments and user mapping, about 50,000 pages per import; permissions reapplied by hand | Rovo can index Notion through its connector, so a company can search both during a migration |
| 200 seats a monthList prices; no Rovo overage or Notion credits; migration cost excluded. | US$4,000 on Business at US$20 a member billed yearly, with AI and meeting notes and no agent credits. GILD's calculation from published rates, read Oct 28, 20261 | About US$1,042 on Standard with Rovo included, from a US$12,500 annual invoice at the 200-seat tier. GILD's calculation from published rates, read Oct 28, 20267 |
| Who switched | Parloa moved to Notion and Notion AI from Confluence, Coda and other tools, reporting a 50% tool-cost cut in Notion's story14 | Parloa is the team that left Confluence, per the same story; GILD found no named move from Notion to Confluence14 |
What practitioners report, side by side
Each product's figures come from its own practitioners, for the group you pick.
Overall signal
Notion AI reads +5 and Confluence +8, each from its own practitioners. Notion AI: 9 positive, 7 negative of 21. Confluence: 18 positive, 15 negative of 36.
The score counts the authors from leaders and teams that take a side, one vote each with their latest view, and is how far positive votes lead negative ones, per 100 votes, so Notion AI's +5 rests on votes split 8 positive, 5 mixed and 7 negative. Each of Confluence's authors wrote one source here, so each source is one vote.
A lead of a fifth of the votes reads positive and a lead of half strong positive, with the same lines below zero. The dots show each source, positive, mixed, negative. Run a pilot with one team to measure how much of its planning and writing stays in the tool after a month.
Footprint on the AI Knowledge Work stack
They differ on two of 7 layers. On Web research, Notion AI supports it and Confluence touches it. On Meeting notes, Notion AI supports it and Confluence touches it. Coverage is each product's placement on this stack, as its product page shows it. Core is a job the product owns; Supports and Touches are jobs it helps with. Coverage says nothing about how well a product does them.
| Layer | Notion AI | Confluence |
|---|---|---|
| Find | ||
| Web research | Supports | Touches |
| Create | ||
| Meeting notes | Supports | Touches |
The 5 layers where they match
| Layer | Notion AI | Confluence |
|---|---|---|
| Assist | ||
| AI assistant | Supports | Supports |
| Find | ||
| Enterprise search | Core | Core |
| Create | ||
| Documents | Core | Core |
| Analyze | ||
| Data analysis | Touches | Touches |
| Automate | ||
| Automation | Supports | Supports |
What practitioners praise
Among leaders and teams, Confluence alone has three praise themes that reach 5 sources from 3 authors. Works With Jira and Pages, Spaces & Permissions lead, at 8 of 8 and 6 of 6. Agents & Automation reaches 5 sources from 3 authors only for Notion AI, at 8 of 9. Confluence needs a pilot on the same projects before you choose on it.
| Praised for | Notion AI | Confluence |
|---|---|---|
| Agents & Automation | 8 of 9 | Not a theme in its sources |
| Works With Jira | Not a theme in its sources | 8 of 8 |
| Pages, Spaces & Permissions | Not a theme in its sources | 6 of 6 |
| Agents, Automation & MCP | Not a theme in its sources | 4 of 6 |
Each count is the sources that praise a theme, or raise it as a concern, out of those that discuss it. A row pairs the two products when both carry a theme under the same or an equivalent name.
A count ending in "so far" has under 5 sources from 3 authors among leaders and teams. "Not a theme in its sources" means GILD found no theme of that name in that product's sources.
What practitioners raise as concerns
Among leaders and teams, Data Use & Security and Confluence Search reach 5 sources from 3 authors only for Confluence, at 6 of 6 and 3 of 5. Notion AI needs a pilot on the same projects before you choose on either. Price & Plan Changes reaches 5 sources from 3 authors only for Notion AI, at 6 of 6. Confluence needs a pilot on the same projects before you choose on it.
| Raised as a concern | Notion AI | Confluence |
|---|---|---|
| Price & Plan Changes | 6 of 6 | Not a theme in its sources |
| Data Use & Security | Not a theme in its sources | 6 of 6 |
| Confluence Search | Not a theme in its sources | 3 of 5 |
14 sources
- Notion pricing
- Notion Help Center: What are Notion credits?
- Notion Help Center: Notion AI Connectors overview
- Notion Help Center: Custom Agents
- Notion Help Center: Notion AI security & privacy practices
- Notion Help Center: Import from Confluence to Notion
- Confluence pricing
- Atlassian: Rovo plans and trial
- Atlassian Support: How Rovo credits work
- Atlassian: Available Rovo connectors
- Atlassian Support: Rovo data, privacy, and usage guidelines
- Atlassian Support: Data contribution settings
- Atlassian: Data Center end of life
- Notion customer story: Parloa (May 23, 2025)