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Perplexity vs Glean: Web Research Seats or Company Knowledge Platform?

Glean searches company systems and honors each source's access rules; Perplexity researches the outside world on the web.

Reading time
2 min read
Sources
15 cited
In this piece

GILD verdict

Choose Glean when the purchase is the system that answers questions about the company, and permissions, hosting, and connector breadth decide it.

Choose Perplexity for research on the outside world, with Projects holding the documents a team works from.

GILD found no named team that has published running both or choosing between them. A company can run both: Glean for company knowledge, and Perplexity seats for teams that need deeper cited web research than an admin-configured search tool gives. Perplexity starts from the public web and adds the company files each user uploads, connects, or adds to a Project. Glean starts from company apps, indexed through 275+ connectors with each source's permissions enforced, and reaches the web through search tools an admin configures.

Choosing between Perplexity and Glean

Choose Perplexity if

  • The main need is cited research on markets, companies, and topics outside the company.
  • Teams want published per-seat prices and can start with a card, without a platform deployment.
  • The files a team works from fit in Projects of up to 10,000 files and 5 GB, or in its connected cloud drives.

Choose Glean if

  • People need one search across many company apps, with results that follow each source's permissions as they change.
  • Security requires single-tenant hosting or a deployment inside the company's own GCP or AWS environment.
  • The company wants to build and govern agents on company data, with model usage billed at provider API rates.

Side by side

DimensionPerplexityGlean
What it searches firstThe public web, plus files a user uploads, connects, or adds to a ProjectCompany apps through 275+ native and MCP-based connectors, plus the web through OpenAI, Brave, or Gemini search tools an admin sets up
PermissionsConnector search reads the source at query time with the user's own account; Project imports are static copies any project member can search, while opening a file still needs source accessEach source's permissions are inherited and enforced in results, and permission changes appear as soon as they change at the source
PricingPublished seats: Enterprise Pro US$40 a month or US$400 a year, Enterprise Max US$325 a month or US$3,250 a year, plus Computer creditsCore Suite licensed per user per month, with no public seat price, plus an upfront Model Hub commit charged at model provider API rates
DeploymentPerplexity's cloud; the Comet browser can be deployed to managed devices by MDMGlean Hosted single-tenant SaaS, or Customer Hosted inside the company's own GCP or AWS environment
AuditAudit logs stream queries, answers, file events, and Computer actions to a webhook, at 50 seats or with one Enterprise Max seatAudits user access and agent tool history, and does not log individual user queries or responses
ModelsA model picker on each query across several providers, with admin restrictionsModel Hub across OpenAI, Google, Anthropic, Amazon, open models, and Glean's own Waldo, through Glean's key or the customer's
200 seats a monthAsk Glean for a quote at your seat count.About US$6,667 on Enterprise Pro at US$400 a seat a year. GILD's calculation from published rates, read Oct 28, 20262No published price; Glean sells by contract, so GILD could not compute a bill from published rates12

What practitioners report, side by side

Each product's figures come from its own practitioners, for the group you pick.

PerplexityPerplexity−25 NegativeHow this figure is made
GleanGlean+67 Strong positiveHow this figure is made
Whose sources to count
Compare Perplexity with
  • Glean

Overall signal

All users rate Glean +67, 73 points above Perplexity at −6. Most of the gap is in praise, with 27 of Glean's 37 sources positive against 22 of Perplexity's 65. Glean has 2 negative and Perplexity 26.

The score counts the authors from all users that take a side, one vote each with their latest view, and is how far positive votes lead negative ones, per 100 votes, so Glean's +67 rests on votes split 26 positive, 8 mixed and 2 negative. Each of Perplexity's authors wrote one source here, so each source is one vote.

A lead of a fifth of the votes reads positive and a lead of half strong positive, with the same lines below zero. The dots show each source, positive, mixed, negative. Run a pilot on questions your team already asks to measure how often the answer is right and cites its source.

Footprint on the AI Knowledge Work stack

They differ on five of 7 layers. Perplexity owns two that Glean does not, and Glean owns one that Perplexity does not. Coverage is each product's placement on this stack, as its product page shows it. Core is a job the product owns; Supports and Touches are jobs it helps with. Coverage says nothing about how well a product does them.

Layers where Perplexity and Glean differ
LayerPerplexityGlean
Assist
AI assistantCoreSupports
Find
Web researchCoreTouches
Enterprise searchSupportsCore
Create
DocumentsSupportsTouches
Analyze
Data analysisSupportsTouches
The 2 layers where they match
Layers where Perplexity and Glean match
LayerPerplexityGlean
Create
Meeting notesTouchesTouches
Automate
AutomationSupportsSupports

What practitioners praise

Among all users, Glean alone has five praise themes that reach 5 sources from 3 authors. Agents & Automation and Cross-App Search lead, at 15 of 19 and 9 of 10. Perplexity alone has four praise themes that reach 5 sources from 3 authors. Research speed and Cited answers lead, at 11 of 11 and 9 of 17.

What practitioners praise, All users
Praised forPerplexityGlean
Research speed11 of 11Not a theme in its sources
Cited answers9 of 17Not a theme in its sources
Deep Research & reports7 of 13Not a theme in its sources
Model choice6 of 8Not a theme in its sources
Agents & AutomationNot a theme in its sources15 of 19
Cross-App SearchNot a theme in its sources9 of 10
Connector CoverageNot a theme in its sources7 of 10
Permission-Aware ResultsNot a theme in its sources5 of 6
Grounded AnswersNot a theme in its sources4 of 8

Each count is the sources that praise a theme, or raise it as a concern, out of those that discuss it. A row pairs the two products when both carry a theme under the same or an equivalent name.

A count ending in "so far" has under 5 sources from 3 authors among all users. "Not a theme in its sources" means GILD found no theme of that name in that product's sources.

What practitioners raise as concerns

Among all users, Perplexity alone has six concern themes that reach 5 sources from 3 authors. Accuracy and Source quality lead, at 12 of 16 and 9 of 11. Glean alone has three concern themes that reach 5 sources from 3 authors. Setup & Administration and Answer Accuracy lead, at 7 of 8 and 5 of 6.

What practitioners raise as concerns, All users
Raised as a concernPerplexityGlean
Accuracy12 of 16Not a theme in its sources
Source quality9 of 11Not a theme in its sources
Data & security8 of 10Not a theme in its sources
Feature gaps6 of 6Not a theme in its sources
Speed & reliability5 of 6Not a theme in its sources
Limits & pricing3 of 6Not a theme in its sources
Setup & AdministrationNot a theme in its sources7 of 8
Answer AccuracyNot a theme in its sources5 of 6
Price & LicensingNot a theme in its sources3 of 6

15 sources

  1. Perplexity pricing (Individual and Enterprise tabs)Official documentationperplexity.ai
  2. Perplexity Help Center: Enterprise Pricing and Billing FAQOfficial documentationperplexity.ai
  3. Perplexity Help Center: What are Projects?Official documentationperplexity.ai
  4. Perplexity Help Center: Using File Connectors in PerplexityOfficial documentationperplexity.ai
  5. Perplexity Help Center: Perplexity Connectors for Enterprise FAQOfficial documentationperplexity.ai
  6. Perplexity Help Center: Enterprise file limitsOfficial documentationperplexity.ai
  7. Perplexity Help Center: Audit LogsOfficial documentationperplexity.ai
  8. Perplexity Help Center: Comet for EnterpriseOfficial documentationperplexity.ai
  9. Perplexity Help Center: What advanced AI models are included in my subscription?Official documentationperplexity.ai
  10. Glean: ConnectorsOfficial documentationglean.com
  11. Glean: Enterprise searchOfficial documentationglean.com
  12. Glean docs: Glean Core SuiteOfficial documentationdocs.glean.com
  13. Glean docs: Glean deployment modelsOfficial documentationdocs.glean.com
  14. Glean docs: Web Search tools setupOfficial documentationdocs.glean.com
  15. Glean docs: Supported LLMsOfficial documentationdocs.glean.com