Confluence+8 Mixed

GILD Review

GILD's call and the buying facts behind it.

From GILD research

Should we adopt Confluence?

Are your Confluence pages clean enough for Rovo to answer from them?

30-Second TakeBuy Confluence with Rovo if Jira and Confluence already hold your work, because Rovo answers from both.
Best fitCompanies that keep documentation in Confluence and track work in Jira, and want AI across both without another vendor.GILD Review
Consider another workflowIf most knowledge lives in Microsoft 365 or many apps outside Atlassian, compare Microsoft Copilot or Glean. If teams want docs and projects in one workspace, compare Notion AI.GILD Review

Drawn from 115 sources and 5 operator insights

GILD analysis

Confluence Review

Buy Confluence with Rovo if Jira and Confluence already hold your work: Rovo comes with paid seats, answers from both plus connected apps, and users cannot switch it off. Free and Standard plans contribute data to Atlassian by default, and extra credits bill from December 3, 2026. Across 101 public accounts its answers draw the most praise, and Confluence's keyword search and AI placed on every page draw the most complaints, ahead of wrong answers.

AI Knowledge & Docs
AI Adoption

The decision

Best fit: Companies that keep documentation in Confluence and track work in Jira, and want AI across both without another vendor.
Consider another workflow: If most knowledge lives in Microsoft 365 or many apps outside Atlassian, compare Microsoft Copilot or Glean. If teams want docs and projects in one workspace, compare Notion AI.
Adoption condition: Settle data contribution and residency. Clean and assign owners to busy spaces. Cap extra usage before December 3, 2026.

Basis: Atlassian documentation, pricing, and data terms, plus 101 public accounts, 12 of which report slow pages, and PromptArmor's published security test of Rovo. Atlassian's only published Rovo evaluation uses about 241 queries from its own staff; in the pilot, score 50 real questions for correct, cited answers.

Buying & deployment factsWhat business and product leaders should verify before rolling it out across teams.

How you buy it

US$5.78

Per user per month for Standard at 300 users, billed monthly. Rovo comes with every paid Cloud plan.

Source 1, Atlassian, Confluence pricing: Confluence pricing Source 2, Atlassian, Rovo plans and trial: Rovo plans and trial

Details

Per user per month: Standard US$5.78 and Premium US$11.16 at 300 users, billed monthly. Enterprise starts at 801 users, billed annually through Atlassian sales, with a list price of US$137,000 a year for 801 to 1,000 users. Free covers up to 10 users. Rovo Search, Chat, Studio, and agents come with every paid Cloud plan, with no separate purchase.

Cost drivers

25 to 150 credits

Rovo credits per user per month by plan. Extra usage bills from December 3, 2026.

Source 2, Atlassian, Rovo plans and trial: Rovo plans and trial Source 3, Atlassian, How Rovo credits work: How Rovo credits work

Details

Seats, then Rovo credits: 25, 70, or 150 per user per month on Standard, Premium, and Enterprise, pooled across the organization. Search and summaries are free, and extra usage bills at US$10 per 1,000 credits from December 3, 2026, on by default unless capped.

Where it runs

Cloud or Data Center

Full Rovo needs Atlassian Cloud. Data Center reaches end of life March 28, 2029.

Source 4, support.atlassian.com, What is Rovo?: What is Rovo?Source 2, Atlassian, Rovo plans and trial: Rovo plans and trial Source 5, Atlassian, Understand data residency: Understand data residency Source 6, Atlassian, Data Center end of life: Data Center end of life

Details

Atlassian Cloud. Rovo Chat works inside Confluence and Jira and anywhere through the Rovo browser extension, with Rovo Desktop, the Rovo mobile app, Rovo apps for Slack and Microsoft Teams, and the Rovo MCP server. Data residency covers Confluence on Standard, Premium, and Enterprise, including Rovo Chat session logs and agent configuration. Data Center reaches end of life on March 28, 2029, and full Rovo needs a Cloud plan.

What to verify

August 17, 2026

From then, Free and Standard plans contribute in-app data to Atlassian by default.

Source 7, Atlassian, Data contribution settings: Data contribution settings Source 8, Atlassian, Rovo AI security and trust: Rovo AI security and trust Source 9, Atlassian, Rovo data, privacy, and usage guidelines: Rovo data, privacy, and usage guidelines

Details

Whether your plan shares in-app data with Atlassian (Free and Standard do by default from August 17, 2026, until an admin turns it off), whether you need Atlassian-hosted LLMs only, which Atlassian offers on request to Cloud Enterprise organizations, and which connectors will index whole drives.