Perplexity−25 Negative

GILD Review

GILD's call and the buying facts behind it.

From GILD research

Should we adopt Perplexity?

Will your researchers open the sources behind Perplexity's citations before a finding reaches a decision?

30-Second TakePick Perplexity if your teams research the public web every day and will open the sources behind each answer.
Best fitStrategy, sales, finance, consulting, and product teams that need cited answers from the live web every day.GILD Review
Consider another workflowGlean or another enterprise search platform fits better when the main need is search across company apps with each user's permissions enforced.GILD Review

Drawn from 89 sources and 7 operator insights

GILD analysis

Perplexity Review

Buy Perplexity seats for teams that research the public web daily, since an inline citation behind each answer lets them check its work. Enterprise Pro adds Projects, file connectors, SSO, and a no-training commitment, priced per seat by the month or the year. A citation can still point to a page that does not support its sentence, so teams need a source-check habit before findings reach decisions.

AI Search & Research
Research Quality

The decision

Best fit: Strategy, sales, finance, consulting, and product teams that need cited answers from the live web every day.
Consider another workflow: Glean or another enterprise search platform fits better when the main need is search across company apps with each user's permissions enforced.
Adoption condition: A rule to open cited sources before a finding is shared, a decision on which connectors are allowed, and a cap on Computer credits.

Basis: Perplexity's pricing page and Help Center, plus 73 public sources from users and researchers, Cloudflare's crawler report among them, including three independent citation audits and an arXiv analysis of about 14,000 search conversations. On DeepResearch Bench, Perplexity Deep Research scored 90.24% citation accuracy, the highest of the deep research agents tested.

Buying & deployment factsWhat business and product leaders should verify before rolling it out across teams.

How you buy it

US$34

Per seat per month for Enterprise Pro billed annually, on the pricing page. The Help Center lists US$40.

Source 1, Perplexity, Pricing: Pricing Source 2, Perplexity, Enterprise pricing and billing FAQ: Enterprise pricing and billing FAQ Source 5, Perplexity, Perplexity Max: Perplexity Max

Details

Per seat, with Enterprise Pro and Enterprise Max seats mixed in one organization. The pricing page shows Enterprise Pro at US$34 and Enterprise Max at US$271 per seat per month, billed annually. The Help Center lists Enterprise Pro at US$40 a month or US$400 a year, and Enterprise Max at US$325 a month or US$3,250 a year. Individual Pro shows US$17 a month billed annually, and individual Max costs US$200 a month or US$2,000 a year.

Cost drivers

About eight times

What an Enterprise Max seat costs against Pro. Computer use draws on credits.

Source 2, Perplexity, Enterprise pricing and billing FAQ: Enterprise pricing and billing FAQ Source 6, Perplexity, How credits work on Perplexity: How credits work on Perplexity Source 3, Perplexity, Enterprise credits admin guide: Enterprise credits admin guide Source 16, perplexity.ai, How credits work for Enterprise organizations (member guide): How credits work for Enterprise organizations (member guide)

Details

The bill moves with the seat mix and Computer use. An Enterprise Max seat costs about eight times an Enterprise Pro seat. Computer runs on credits at 100 per US$1, with 500 a month included per Enterprise Pro seat and 15,000 per Enterprise Max seat, and further use draws on an admin-funded pool. Ask searches use no credits, and API usage is billed separately. Individual members are not charged to cover a negative balance, and Perplexity may invoice your organization for any negative balances accrued by all organization members at the end of the billing period.

Where it runs

Cloud or local Mac

Web, desktop, and mobile. Paid plans can run Computer locally on an Apple silicon Mac.

Source 1, Perplexity, Pricing: Pricing Source 6, Perplexity, How credits work on Perplexity: How credits work on Perplexity Source 7, perplexity.ai, Using Perplexity in Microsoft Teams: Using Perplexity in Microsoft Teams Source 8, perplexity.ai, Computer now runs fully local on Mac (Oct 20, 2026): Computer now runs fully local on Mac (Oct 20, 2026)Source 9, Perplexity, File Connectors: File Connectors Source 4, Perplexity, Data retention for Enterprise: Data retention for Enterprise

Details

Perplexity's cloud, reached on the web, in the desktop and mobile apps, in Comet, and through Slack and Microsoft Teams. Since October 20, 2026, Pro, Max, and Enterprise subscribers can run Computer fully on an Apple silicon Mac. The model and agent run on the device, and cloud steps happen only when the user allows them. Perplexity recommends 36 GB of memory or more. File connectors reach Google Drive, OneDrive, SharePoint, Dropbox, and Box. Files attached to a session are deleted after seven days, and Project files are kept until deleted.

What to verify

50 seats

Or one Enterprise Max seat, for SCIM, audit logs, and retention settings.

Source 10, perplexity.ai, SCIM-based user account management: SCIM-based user account management Source 11, perplexity.ai, Audit Logs: Audit Logs Source 4, Perplexity, Data retention for Enterprise: Data retention for Enterprise Source 12, perplexity.ai, Enterprise Usage Analytics: Enterprise Usage Analytics Source 13, perplexity.ai, Enterprise roles and permissions: Enterprise roles and permissions Source 14, perplexity.ai, Download and move your organization files: Download and move your organization files Source 15, perplexity.ai, Connector controls changelog (Oct 19, 2026): Connector controls changelog (Oct 19, 2026)

Details

SCIM, audit logs, session retention settings, and the Insights dashboard need 50 seats or at least one Enterprise Max seat. Custom roles and SCIM group sync need a sales-assisted Enterprise plan. Perplexity is retiring the organization file repository for Enterprise organizations, set October 1, 2026 as the download deadline, and said files left in it after that date would be deleted, so shared files belong in Projects or File Connectors. On sales-assisted Enterprise plans, admins choose which roles can use each connector and can keep newly added connectors off until they enable them, with each change in the audit logs. Perplexity states it is SOC 2 Type II certified.