What is changing across workflow automation?
One Zap run costs its successful actions, plus 1, 3, or 5 tasks per AI step and 2 per MCP call, priced at your tier and billing period. Monthly billing costs about 1.5x annual, and monthly overage about 3x annual overage.
App coverage and the builder draw the most praise, and task cost and logic limits the most complaints. Fourteen accounts describe moving work off Zapier, against 3 that stayed.
When does a team need an automation layer, and which one? Compare coverage of the apps you use, where data and execution live, and what happens when a step fails.
Also covers n8n and Make
