ChatGPT+14 Mixed

GILD Review

GILD's call and the buying facts behind it.

From GILD research

Should we adopt ChatGPT?

What will a ChatGPT seat cost once Work, deep research, and Pro models start drawing credits?

30-Second TakePick ChatGPT if one governed assistant should serve many business roles at once.
Best fitCompanies rolling one assistant out to many roles, with an owner for training and workspace settings.GILD Review
Consider another workflowGoogle Workspace plans include Gemini from US$7 per user per month, and Microsoft 365 plans include Copilot Chat. Test the bundled assistant before adding ChatGPT seats.GILD Review

Drawn from 102 sources and 13 operator insights

GILD analysis

ChatGPT Review

Buy ChatGPT when one governed assistant should serve many roles, and set credit limits before seats go out. Heavy users set the bill, because agentic and research features draw credits once seat allowances run out. Writing, research, files, and connectors sit in one workspace, with Enterprise controls for larger rollouts.

AI Assistants
AI Adoption

The decision

Best fit: Companies rolling one assistant out to many roles, with an owner for training and workspace settings.
Consider another workflow: Google Workspace plans include Gemini from US$7 per user per month, and Microsoft 365 plans include Copilot Chat. Test the bundled assistant before adding ChatGPT seats.
Adoption condition: Set credit and per-user limits. Choose retention settings. Measure one workflow before seats expand.

Basis: OpenAI documentation, plans, pricing, and controls, and 86 public sources, including Ethan Mollick's hand check of GPT-5 Pro's work and an NBER study of chatbot use against payroll records. On the Center for AI Safety's Remote Labor Index (July 2026), GPT-5.5, the newest OpenAI model in that run, finished 6.3% of real freelance projects at a quality clients would accept.

Buying & deployment factsWhat business and product leaders should verify before rolling it out across teams.

How you buy it

US$20

Per user per month for a Business Standard seat billed annually, two seats minimum.

Source 1, OpenAI, Pricing: Pricing Source 5, OpenAI, About ChatGPT Pro tiers: About ChatGPT Pro tiers Source 2, OpenAI, ChatGPT Business overview: ChatGPT Business overview Source 6, OpenAI, What is ChatGPT Enterprise?: What is ChatGPT Enterprise?

Details

Individuals: Free, Go US$8, Plus US$20, and Pro US$100, US$200, or US$500 a month. Business Standard is US$20 a seat monthly billed annually or US$25 billed monthly; Premium US$100 or US$125, with a two-seat minimum. Enterprise is by quote.

Cost drivers

Five times the usage

Premium seats get over Standard. Past it, Business draws on purchased workspace credits.

Source 2, OpenAI, ChatGPT Business overview: ChatGPT Business overview Source 3, OpenAI, Flexible pricing: Flexible pricing

Details

Seat type and credits. Premium seats include five times the usage of Standard seats across ChatGPT, ChatGPT Work, and Codex. Past included usage, Business draws on purchased workspace credits and Enterprise on a shared credit pool, with overage only where the workspace allows it. Codex usage on credit-based Enterprise agreements is billed in credits per million tokens.

Where it runs

Web, desktop, mobile

With Office and Google Sheets extensions and connectors to Drive, Slack, and GitHub.

Source 1, OpenAI, Pricing: Pricing Source 7, OpenAI, ChatGPT Record: ChatGPT Record Source 8, help.openai.com, Connected apps in ChatGPT: Connected apps in ChatGPT

Details

Web, desktop, and mobile apps, with Word, Excel, PowerPoint, and Google Sheets extensions, record mode in the macOS desktop app, and connected apps for SharePoint, Outlook, Microsoft Teams, Google Drive, Slack, GitHub, and other services.

What to verify

Limits start unset

Set Business credit limits first. SCIM and data residency need Enterprise.

Source 6, OpenAI, What is ChatGPT Enterprise?: What is ChatGPT Enterprise?Source 9, help.openai.com, Role-based access control: Role-based access control Source 4, OpenAI, Enterprise privacy: Enterprise privacy Source 10, help.openai.com, Data residency and inference residency: Data residency and inference residency Source 11, OpenAI, Credits and spend controls in ChatGPT Business: Credits and spend controls in ChatGPT Business Source 12, learn.chatgpt.com, ChatGPT changelog: ChatGPT changelog Source 13, OpenAI, Codex models: Codex models Source 14, OpenAI, Migrate custom GPTs to plugins: Migrate custom GPTs to plugins

Details

SCIM, role-based access, the Compliance API, and data residency in ten regions need Enterprise. Business credit limits start unset. OpenAI's changelog records that GPT-5.5 retired from ChatGPT, ChatGPT Work, and Codex on October 14, 2026. For Codex, OpenAI names GPT-6.1 Sol as the replacement on Plus, Pro, Business, Enterprise, and Edu plans and GPT-6 Luna on Free and Go. Custom GPTs are retiring in favor of plugins, so work built on them has to move. ChatGPT Business, Enterprise, and Edu have each completed a SOC 2 Type 2 audit. Workspace admins on Business, Enterprise, and Edu control how long data is retained. On Enterprise and Edu, deleted conversations leave OpenAI's systems within 30 days unless OpenAI is legally required to retain them; on Business, OpenAI may also keep deleted or unsaved conversations longer where it says that is reasonably necessary to protect its services or others from harm.