Operator Insights

Switched to or from it2

1. 

   Stefan LieberherrCEOMyCamper

   Professional team. Swiss camper-rental company, posted October 27, 2026.

   X, published Oct 27, 2026Read the write-up (opens X in a new tab)

   Observation

   MyCamper switched its meeting transcripts to Notion AI because German transcription was much better than Granola's.

   Takeaway

   Test transcription in every language your teams meet in before you choose; MyCamper moved on German accuracy.

   What happened

   Lieberherr reports that MyCamper uses Notion's AI transcripts, and when it switched, German transcription was much better than Granola's.

   “@KDHabibi We use Notion‘s AI transcript. When we switched German transcription was much better than Granola‘s.”

   • Public practitioner write-up (the CEO's own post on X)
   • No measurement given

   Deployment details

   Professional team. Swiss camper-rental company, posted October 27, 2026.

   • Public practitioner write-up (the CEO's own post on X)
   • No measurement given

   Workload

   German-language meeting transcripts

   Product version

   Notion AI transcripts, replacing Granola

1. Collin McLellandMay 10, 2026XCollide rolled Granola out company-wide and plans to replace it with a self-hosted open-source tool.

   

   Collin McLellandCo-founder and CEOCollide

   Organization-wide. Startup that implemented Granola across the company. Post published May 10, 2026.

   X, published May 10, 2026Read the write-up (opens X in a new tab)

   Observation

   Collide rolled Granola out company-wide and plans to replace it with a self-hosted open-source tool.

   Takeaway

   Test transcript export and the API before a company-wide rollout; Collide is replacing Granola over both.

   What happened

   McLelland reports that Collide implemented Granola company-wide and that Granola is next to be replaced, by a locally hosted open-source tool whose raw transcripts will feed Collide's own database, citing weak summaries, a weak API and MCP server, and no way to export transcripts.

   • Public practitioner write-up (the CEO's own post on X)
   • Reasons stated by the CEO

   Deployment details

   Organization-wide. Startup that implemented Granola across the company. Post published May 10, 2026.

   • Public practitioner write-up (the CEO's own post on X)
   • Reasons stated by the CEO

   Team

   Company-wide

   Workload

   Company meeting notes

   Product version

   Granola

Run it beside another tool1

1. 

   Dan ShipperCo-founder and CEOEvery

   Small team. Media and software company of about 15 people, described July 17, 2025.

   Lenny's Podcast, published Jul 17, 2025Listen to the episode (opens Lenny's Podcast in a new tab)

   Observation

   Every's CEO calls Granola his meeting notetaker beside Notion's recording, and wants an API to export his notes.

   Takeaway

   Check how notes leave Granola before you standardize on it; export is the gap Every's CEO names.

   What happened

   Shipper states that his stock answer for meeting notes is Granola, which he loves, alongside Notion, which Every uses all the time, and whose meeting recording he uses himself. His one gripe is that he wants to export all his notes through an API.

   “We use Notion all the time, and I specifically use their meeting recording. I think that's mostly the stack.”

   • Podcast episode (Lenny's Podcast)
   • Personal and team use

   Deployment details

   Small team. Media and software company of about 15 people, described July 17, 2025.

   • Podcast episode (Lenny's Podcast)
   • Personal and team use

   Team

   About 15 people

   Workload

   Meeting notes

   Product version

   Granola beside Notion AI meeting notes

Evaluated it1

1. 

   Strix security teamSecurity researchersStrix

   Professional team. Security company using Granola for internal notes and customer meetings. Report published July 5, 2026.

   Strix blog, published Jul 5, 2026Read the write-up (opens Strix blog in a new tab)

   Observation

   Strix, a Granola customer, found a one-click account takeover in Granola's desktop app, fixed in June 2026.

   Takeaway

   Ask Granola for its desktop app security review and patch timeline, and keep the app updated on every machine that records meetings.

   What happened

   Strix, which uses Granola as its AI notetaker, tested Granola's Electron desktop app and disclosed a one-click account takeover it found; Granola found no evidence of exploitation in the wild. Granola confirmed it and shipped a server-side fix; when Strix's retest on June 25, 2026 found a bypass, Granola deployed a fix for that on June 26.

   “TL;DR: Strix found a one-click account takeover in Granola's Electron desktop app.”

   • Public engineering write-up
   • Found and retested by Strix

   Deployment details

   Professional team. Security company using Granola for internal notes and customer meetings. Report published July 5, 2026.

   • Public engineering write-up
   • Found and retested by Strix

   Team

   Strix staff

   Duration

   Disclosure through June 26, 2026

   Workload

   Internal and customer meeting notes

   Product version

   Granola desktop app (Electron)

Adopted it4

1. PostHogApr 24, 2026PostHog blogPostHog's VP Operations feeds every Granola-recorded meeting into scheduled Claude Cowork reports.

   

   Charles CookVP OperationsPostHog

   Professional team. Product analytics company, described April 24, 2026.

   PostHog blog, published Apr 24, 2026Read the write-up (opens PostHog blog in a new tab)

   Observation

   PostHog's VP Operations feeds every Granola-recorded meeting into scheduled Claude Cowork reports.

   Takeaway

   Treat Granola as the capture layer and route its transcripts into the assistant that does the follow-up.

   What happened

   Cook uses Granola on the meetings he attends and connects it to Claude Cowork, which reads the transcripts in scheduled tasks such as a weekly tracker of promises he made and a weekly achievements report.

   “…the transcripts of every Granola-recorded meeting I attended…”

   • Public engineering write-up
   • One operator's setup

   Deployment details

   Professional team. Product analytics company, described April 24, 2026.

   • Public engineering write-up
   • One operator's setup

   Team

   One operator

   Duration

   Weekly, ongoing at April 2026

   Workload

   Promise tracking and weekly reports from meetings

   Product version

   Granola with Claude Cowork

2. Ron BolingMar 4, 2026Atomic ObjectAt Atomic Object, a delivery lead turns Granola action items into tasks in a shared Notion tracker through Zapier.

   

   Ron BolingDelivery leadAtomic Object

   Custom software development team, running project meetings with colleagues and outside team members. Basic, then Business.

   Its own announcement, published Mar 4, 2026Read the write-up (opens the announcement in a new tab)

   Observation

   At Atomic Object, a delivery lead turns Granola action items into tasks in a shared Notion tracker through Zapier.

   Takeaway

   A recipe that formats action items the same way every time is what lets an automation turn Granola notes into tasks. On Basic that hand-off is manual, and Business sends notes to Zapier directly.

   What happened

   Boling and a colleague ran ChatGPT and Granola side by side on meeting notes and chose Granola. They valued its templates, recipes, in-meeting chat, folder search, and the way it merges typed notes into the summary. A custom Granola recipe writes each meeting's action items in a fixed format that Zapier can parse. On Basic, Boling copied that list into a Zapier email address by hand. Upgrading to Business replaced the copy with the one-click Send to Zapier integration. The Zap uses formatter steps, an AI by Zapier step, and a loop to create one task per action item in a Notion task database the project team shares. Boling built it in about 2 hours with Zapier's AI assistant, and the loop took the most iterations.

   “My first experiment was to use both ChatGPT and Granola to capture meeting notes. After a fellow colleague and I did some side by side comparisons, Granola was the preferred tool.”

   • Public practitioner write-up
   • Company blog post by the delivery lead, dated March 4, 2026
   • Build time reported by the author

   Deployment details

   Custom software development team, running project meetings with colleagues and outside team members. Basic, then Business.

   • Public practitioner write-up
   • Company blog post by the delivery lead, dated March 4, 2026
   • Build time reported by the author

   Team

   Boling's project team, which shares the Notion task database

   Workload

   Project meetings with internal and external team members, with action items routed to Notion

   Product version

   Granola Basic, then Business, with a custom recipe and the Zapier integration

   Measurement

   About 2 hours to build the Zapier-to-Notion workflow, as reported by the author

3. Jeremy CaplanApr 4, 2026Wonder ToolsWonder Tools author Jeremy Caplan has run nearly 1,000 meetings through Granola since September 2024.

   

   Jeremy CaplanAuthor of the Wonder Tools newsletterWonder Tools

   Individual. Since September 2024. Meetings, workshops, conference sessions, and Substack Live.

   Its own announcement, published Apr 4, 2026Read the write-up (opens the announcement in a new tab)

   Observation

   Wonder Tools author Jeremy Caplan has run nearly 1,000 meetings through Granola since September 2024.

   Takeaway

   A few typed notes steer what the summary emphasizes. Because nothing in the call announces Granola, the consent request comes from the user, in one spoken sentence.

   What happened

   Caplan writes the Wonder Tools newsletter and directs teaching and learning at CUNY's Newmark Graduate School of Journalism. Granola has transcribed and summarized nearly 1,000 of Caplan's meetings since September 2024, including the monthly Wonder Tools Live workshops for paid subscribers. Caplan pays US$14 a month for the full archive, AI integrations, and model choice. Notes typed during a meeting highlight what Caplan finds most important, and Granola can catch Caplan up mid-meeting on what was missed. Text-only capture leaves no audio to check a quote against. Caplan asks participants for consent even though no bot appears, and the post carries disclosed Granola referral links.

   “Bottom line: Granola has transcribed and summarized nearly 1,000 of my meetings since I began using it in September 2024.”

   • Public practitioner write-up
   • Newsletter by the user, with disclosed Granola referral links
   • Usage count reported by the author

   Deployment details

   Individual. Since September 2024. Meetings, workshops, conference sessions, and Substack Live.

   • Public practitioner write-up
   • Newsletter by the user, with disclosed Granola referral links
   • Usage count reported by the author

   Duration

   Since September 2024

   Workload

   Meetings, workshops, conference sessions, webinars, and Substack Live

   Product version

   Paid plan at US$14 per month, with model selection in Chat

   Model

   Claude Sonnet 4.6 Thinking, chosen in Granola's model selection

   Measurement

   Nearly 1,000 meetings transcribed and summarized

4. Zachary ProserMay 13, 2026zackproser.comOne WorkOS engineer gave each recurring meeting type its own Granola template, and a year later they cover almost his whole calendar.

   

   Zachary ProserApplied AI engineerWorkOS

   Individual. 12 months. 1:1s, customer calls, hiring screens, and reviews.

   zackproser.com, published May 13, 2026Read the write-up (opens zackproser.com in a new tab)

   Observation

   One WorkOS engineer gave each recurring meeting type its own Granola template, and a year later they cover almost his whole calendar.

   Takeaway

   Templates written per recurring meeting shape stop changing after a few weeks of edits and then cover most of the calendar. Disclosure takes one sentence, and only edited notes go out to people.

   What happened

   Proser has run Granola on every meeting for 12 months, on Business after six weeks on Basic. Each recurring meeting shape has its own template, edited for about three weeks and stable since. The engineer 1:1 template alone runs about six times a week. Eight templates now cover roughly 95% of the calendar. Granola Chat turns a capture into a Slack update, a CRM row, or a follow-up email. Proser tells participants an AI tool is taking notes, skips calls without clear consent, and sends people edited notes and does not send raw transcripts. The review carries a disclosed affiliate link.

   • Public practitioner write-up
   • Personal blog with a disclosed affiliate link
   • Template coverage reported by the author

   Deployment details

   Individual. 12 months. 1:1s, customer calls, hiring screens, and reviews.

   • Public practitioner write-up
   • Personal blog with a disclosed affiliate link
   • Template coverage reported by the author

   Duration

   12 months

   Workload

   1:1s, customer discovery and escalation calls, hiring screens, strategy meetings, and reviews

   Product version

   Granola Business on desktop, with custom templates and Granola Chat

   Measurement

   Eight templates cover about 95% of the calendar (author's count)

Reported by others1

1. Matthew FinneganAug 6, 2026ComputerworldA proposed class action filed in July 2026 alleges Granola records conversations without every participant's consent.

   

   Matthew FinneganJournalist, ComputerworldComputerworld

   Litigation. Chamberlain v. Granola, filed July 30, 2026 in California federal court, reported August 6, 2026.

   Its own announcement, published Aug 6, 2026Read the report (opens the announcement in a new tab)

   Observation

   A proposed class action filed in July 2026 alleges Granola records conversations without every participant's consent.

   Takeaway

   Turn on participant notices and check two-party consent rules in the states where your people meet before you roll out bot-free capture.

   What happened

   A proposed class action filed on July 30, 2026 in federal court in California accuses Granola of building software that can record conversations without the consent of all participants. Computerworld reported it on August 6, 2026.

   “AI note-taking app maker Granola is accused of violating privacy laws by developing software that can record conversations without all participants’ consent, according to a lawsuit filed July 30 in a California federal court.”

   • Second-hand news report (Computerworld)
   • Allegations in a proposed class action

   Deployment details

   Litigation. Chamberlain v. Granola, filed July 30, 2026 in California federal court, reported August 6, 2026.

   • Second-hand news report (Computerworld)
   • Allegations in a proposed class action

   Duration

   Filed July 30, 2026

   Workload

   Bot-free meeting capture

   Product version

   Granola