Set a credit limit for every member and decide who pays for each Custom Agent before agents run on schedules. From November 2, 2026, a Custom Agent spends its owner's 500 monthly Select credits by default, even when the team shares it, unless an admin funds it from the workspace's Notion credits. Workspace-funded agents pause when the shared balance runs out. Size the credit purchase from one or two billing cycles of real runs.
When you need this
- Teams start building Custom Agents that run on schedules or Slack events.
- Someone asks to turn on a high credit consumption model for Notion Agent.
- Finance asks what Notion will cost beyond the seat price.
Evaluation criteria
Agent funding
Does each agent spend its owner's credits or the workspace's?
Look forEach Business and Enterprise member gets 500 Select credits a month, and a Custom Agent spends its owner's Select credits by default. Existing workspaces switch to this on November 2, 2026, and new workspaces switched on October 19. Fund the shared agents that run on schedules from the workspace's Notion credits, with a monthly budget for each agent, so one owner's allowance does not stall a team workflow.
Credit type
Should the workspace buy monthly or annual credits?
Look forBuy monthly credits at US$10 per 1,000 for steady workloads. They reset each month. Buy annual credits at US$13 per 1,000 for usage that spikes. In-product, Notion sells annual credits only on annual Business and Enterprise plans, and they expire when the subscription renews. Customers with an account team can buy monthly, annual, or on-demand credits. Unused credits of both kinds expire.
Cost per run
What does one run of each agent cost, and how often will it run?
Look forNotion estimates US$0.03 to US$0.11 per run for a Slack Q&A agent and US$0.10 to US$0.30 for a daily brief. Multiply by expected monthly runs. A status update agent that runs 60 times a month costs about US$4.80 to US$10.80.
Model choice
Which model does each agent run on?
Look forStart every agent on Auto. Notion reports that across more than 20 common tasks, Auto gave results similar to Opus 5.5 and Astra at about 90% lower average cost. Put a stronger model only on the agent that plans and hands off work, and lighter models on focused sub-agents. Each hand-off spends credits, and premium models charge the provider's published token rates. One team reported spending more than 100,000 credits on agents in one month, which doubled its Notion bill.
Member limits
Can one person spend the workspace's credits on a premium model?
Look forSet a default credit limit under Settings, Notion AI, then raise it by name for the people who need more. Premium models stay off for Notion Agent until an owner or admin turns each one on. Custom Agents have their own model picker, so set their models separately.
Overflow
What happens when a member uses up their included credits?
Look forEach member also gets 1,500 Standard credits a month for Notion Agent on Auto and AI editing. Decide whether members continue on Notion credits after they run out of either kind. The setting is off by default, so unless an admin turns it on, members wait for the monthly reset. Until November 2, 2026, existing workspaces run Notion Agent under a six-hour and a monthly usage allowance, with the same overflow setting.
Monitoring
Who sees spend before agents pause?
Look forNotion sends its 80% and 100% credit alerts to workspace owners, so make sure an owner watches them. Review the credits dashboard weekly by member and agent. For external reporting, pull Custom Agent Insights data through the public API.
Questions to ask vendors
- Which agents run on a schedule or on every Slack message, and how many runs a month does that mean?
- Which shared agents should the workspace fund, and which should run on their owners' Select credits?
- Who can create Custom Agents, and who approves turning on a premium model?
- Should members continue on Notion credits after their included credits run out, or wait for the reset?
- If we buy through an account team, what do on-demand credits cost? Notion draws them after monthly and annual credits and lists no price for them.
Red flags
- Agents triggered by every message in a busy Slack channel with no keyword filter.
- Template agents left at their defaults. One user's copy of Notion's example calendar agent summarized every planned day to the end of the year and spent all the credits in a day.
- A team-wide agent still running on one owner's 500 Select credits.
- A premium model turned on with no per-member credit limit.
- Credits sized from Notion's estimates without checking one billing cycle of real runs.
- A duplicated agent running without a credit limit. The original's limit does not carry over to the copy.
Products in this piece
Sources
- Official documentation
- 10
- Public source
- 4
- Notion Help Center: What are Notion credits?
- Notion Help Center: Understand pricing for Custom Agents
- Notion Help Center: Notion credits
- Notion Help Center: Manage AI models & member credit spend
- Notion Help Center: Manage your usage allowance for Notion AI
- Notion Help Center: Custom Agents
- Notion pricing
- Notion releases: 3.7, Agent skills for your whole team (Sep 15, 2026)
- Reddit r/Notion: a team doubles its Notion spend after 100,000 agent credits in a month (May 28, 2026)
- Reddit r/Notion: a once-a-day summary agent at about 3,000 credits a month (Feb 24, 2026)
- Reddit r/Notion: an example calendar agent spends all of a workspace's credits in a day (Jun 30, 2026)
- Reddit r/Notion: AI autofill on properties becomes a Custom Agent on credits (Mar 20, 2026)
- Notion Help Center: Standard, Select & Notion credits: eligible features
- Notion blog: Agents, rebuilt to do more for less (Akshay Kothari, Oct 19, 2026)