Skip to main content
MakeProduct page

Make Signals

What leaders and teams rolling out Make report, with every finding tied to its evidence.

Read the findings

What the evidence says

Whose sources count

Practitioner sentiment, all users

0 Mixed from 49 sources that take a side

How this figure is made

Mixed overall signal, net 0 points

From 48 authors in 41 discussions. Run a pilot on one live workflow to measure failed runs and the time spent fixing them.

Analyzed
72 total sources
Top praise
Logic without code (8 of 11 sources) See praise evidence
Top concern
Credit metering (14 of 14 sources) See concern evidence

Jan 2025 to Sep 2026.

55 sources from practitioners, by month and sentiment.

Logic without code draws the most praise, and every source that discusses credits raises them as a concern. Fourteen sources build client scenarios, and 11 describe moving work off Make against 3 that stayed.

Positive, mixed and negative sources

The score counts them as 14 positive, 20 mixed and 14 negative votes, one per author. See How the numbers work.

See the evidence

Below: 3 praise themes, 3 concerns, 1 point of agreement and 1 disagreement.

Findings

Counted for All users, from 55 sources. Change group

What practitioners praise

Every capability practitioners describe positively, ranked by how many sources say so. Open one to read who said it.

  1. Logic without code8 of 11 sources on it praise itRouters, iterators, aggregators, HTTP calls, and data handling that let people build complex logic without code, plus the limits they hit.

    Counted for All users.

    Positive, 8

    1. Mixed

      Ariel Moatti, developer with an IT specialist background (GitHub profile)

      --blueprint requires inline JSON: Windows argv limit blocks writes of non-trivial scenariosGitHub issue on integromat/make-cli

      Found the Make CLI useful in evaluation but unable to write 68 of 106 active production scenarios on Windows. Their blueprints exceed a 25KB argument limit, and the five largest run 240KB to 365KB.

      Published Apr 23, 2026self-described: Windows evaluation of the Make CLI 1.3.1 across 5 Make organizations and 106 active scenarios

    2. Positive

      Reddit user

      Comment on: Alternative to Zapier? A few observationsReddit comment

      Switched from Zapier to Make after hitting Dropbox API limits, took time to learn it, and would not go back.

      Published Feb 11, 2026self-described: Uses Make for Dropbox automation

    3. Positive

      Reddit user

      Comment on: Is Make much worse than Zapier or I'm missing something? Alternatives?Reddit comment

      Make is more customizable than Zapier and can do more, which is also why it has a bigger learning curve.

      Published Nov 17, 2025

    4. Positive

      Founder of Scalevise, a development agency

      How We Automated Project Administration with Jira, Make and AirtableCompany blog post, dev.to

      The agency connects Jira worklogs to Airtable through Make scenarios for billing and project reporting, which it says saves each project manager 6 to 8 hours a week.

      Published Jul 31, 2025self-described: Scalevise, internal project administration

    5. Positive

      Automation builder, simplymation.eu

      Comment on: Idea Farming for MakeReddit comment

      An automation builder runs hundreds of production scenarios in Make, from client work to home heat pump controls.

      Published Jul 2, 2026self-described: Automation builder with hundreds of production Make scenarios and home automation

    6. Positive

      Reddit user

      3 automations that made my team think I hired an assistant (it's literally just Make workflows)Reddit post

      Make workflows generate about 50 ad variations from one brief and run a Search Console to published-post content engine for the author's team; an outreach generator failed.

      Published Dec 3, 2025self-described: Marketing team

    7. Positive

      Make Community member

      How we reduced 720K+ Operations Annually Using Make's Custom VariablesCommunity forum post

      Cut 60,000 operations a month of repeated file lookups across 20 scenarios by storing monthly file IDs in custom variables updated by one scheduled scenario.

      Published Nov 19, 2025self-described: Runs 20 Make scenarios processing monthly client files

    8. Positive

      Reddit user

      Comment on: Is Make much worse than Zapier or I'm missing something? Alternatives?Reddit comment

      Spent early weeks troubleshooting Make, used ChatGPT on screenshots to learn how data passes between modules, and now automates far more than before.

      Published Nov 17, 2025

    Mixed or negative, 3

    1. Mixed

      Make Community member

      Triggering scenario in the middle upon users approvalCommunity forum post

      Could not pause a Make scenario mid-run for a user's approval, which n8n supports, and is weighing a switch for n8n's flexibility.

      Published Oct 27, 2025

    2. Mixed

      Independent builder

      Hands-Free AI Video: How I Connected Google Sheets and Luma via Make.comPersonal blog post, dev.to

      Built a Google Sheets to Luma video pipeline in Make that saves real time, but needed a router workaround for optional API inputs and would compare n8n for heavier logic.

      Published Jun 2, 2025self-described: Personal AI video pipeline

    3. Negative

      Hacker News commenter

      Comment on: N8n - Flexible AI workflow automation for technical teamsHacker News comment

      Switched from Make to n8n for local runs without limits and code nodes; building loops and error handling in Make's UI took 10 or more minutes per job.

      Published May 3, 2025self-described: Automations and AI agent tasks

    Open them in the record
  2. App coverage3 of 6 sources on it praise itWhether Make connects the apps an author uses with the needed modules or forces workarounds.

    Counted for All users.

    Positive, 3

    1. Mixed

      Make power user of nearly 8 years who builds automations for clients

      My perspective as new user from Make.comCommunity forum post

      An eight-year Make power user says Make was far cheaper than Zapier but hard to learn, has since matched Zapier on apps, and is now trying self-hosted n8n.

      Published Mar 26, 2025self-described: Client automations built inside clients' own Make accounts

    2. Mixed

      Wolfgang Wagner, TYPO3 trainer, integrator, and consultant

      n8n always seemed too complicated to me. Until today.Personal blog post, wwagner.net

      Ran 16 active Make scenarios and moved 14 to n8n in one day with Claude, because Make's bill grows with every workflow and operation. Wagner credits Make's ready-made modules for years of easy setup.

      Published Sep 23, 2026self-described: 16 active Make scenarios for his business: RSS imports into Notion and Zoom, Digistore24, and KlickTipp webhooks

    3. Negative

      Hacker News commenter

      Comment on: N8n - Flexible AI workflow automation for technical teamsHacker News comment

      Switched from Make to n8n for local runs without limits and code nodes; building loops and error handling in Make's UI took 10 or more minutes per job.

      Published May 3, 2025self-described: Automations and AI agent tasks

    Mixed or negative, 3

    1. Mixed

      Make Community member

      Trying to use Make with Asana instead of Zapier - Why is there no Trigger on tasks moving to sections yet?Community forum post

      Moving a Zapier flow to Make to use a non-US provider, found no Asana trigger for a task moving between sections and faced polling every minute instead.

      Published Nov 11, 2025

    2. Negative

      Make Community member

      Instagram - Create A Reel For Creator AccountsCommunity forum post

      Make cannot post videos to TikTok or reels to an Instagram creator account, so posting goes through Zapier and Buffer while the user still pays for Make.

      Published Jul 22, 2025self-described: Instagram creator account user

    3. Mixed

      Reddit user

      Potentially moving over from Zapier and having difficulty with Squarespace integrationReddit post

      Testing a move from Zapier, found Make's Squarespace modules cover only commerce, so a form-to-Kit flow needs workarounds that poll often and use more operations.

      Published Feb 21, 2025

    Open them in the record
  3. AI agents & MCP1 of 5 sources on it praise itHow Make AI Agents, Maia, the AI Toolkit, and the MCP server work in the author's tasks.

    Counted for All users.

    Positive, 1

    1. Positive

      Automation builder for clients

      AI Agents FeedbackCommunity forum post

      Is adding Make AI Agents to scenarios built earlier for clients and rates their potential highly.

      Published Jul 2, 2025self-described: Client scenarios

    Mixed or negative, 4

    1. Negative

      Make user scaling AI agents across scenarios

      New AI-Agents: feedbackCommunity forum post

      Prefers the old AI Agents: in the new version tools must be rebuilt for each agent, reasoning effort cannot be set, and agents cannot be named.

      Published Mar 19, 2026self-described: AI agents across several scenarios

    2. Mixed

      Make Community member

      Agents-MCP Server with Oauth2?Community forum post

      Their team's self-hosted MCP server supports only OAuth2, which Make AI Agents could not connect to.

      Published Oct 26, 2025self-described: Team with a self-hosted MCP server

    3. Mixed

      Make Community member

      Where are the AI agents?Community forum post

      Loves Make but expected to switch to n8n unless Make shipped AI agents, even as a beta, because the feature had become essential.

      Published Mar 19, 2025

    4. Mixed

      Solo builder

      Introducing Credits: A New System Of BillingCommunity forum post

      A solo builder worries that token-based billing for Make's AI features ends the predictable cost that kept a passion project running, though a personal OpenAI connection still costs 1 credit.

      Published Aug 21, 2025self-described: Solo builder with a passion project

    Open them in the record

What concerns them

Every concern practitioners raise, most raised first.

  1. Credit meteringAll 14 sources on it raise it as a concernHow operations and credits add up through trigger checks, iterators, and AI tokens, and the bills the author did not expect.

    Counted for All users.

    1. Mixed

      Wolfgang Wagner, TYPO3 trainer, integrator, and consultant

      n8n always seemed too complicated to me. Until today.Personal blog post, wwagner.net

      Ran 16 active Make scenarios and moved 14 to n8n in one day with Claude, because Make's bill grows with every workflow and operation. Wagner credits Make's ready-made modules for years of easy setup.

      Published Sep 23, 2026self-described: 16 active Make scenarios for his business: RSS imports into Notion and Zoom, Digistore24, and KlickTipp webhooks

    2. Negative

      Make Community member

      Reporting helpCommunity forum post

      Asks for a per-scenario credit cap, because scenarios can use many credits and the cost only becomes clear once a scenario is built and run.

      Published Jul 29, 2026

    3. Mixed

      Reddit user

      Comment on: Tired of Zapier breaking at 2am. What does everyone actually trust for production?Reddit comment

      Moved from Zapier to Make for its UI and lower price and found it easier to build and debug, then left for self-hosted n8n when the credit change raised costs 30%.

      Published May 29, 2026self-described: Business automation pipeline on self-hosted n8n

    4. Mixed

      New Make user handling client and account management

      Asana usage running when there's no new activity?Community forum post

      A new user found a polling Asana trigger set to every 3 minutes used credits all night with no activity, until a volunteer explained webhook triggers.

      Published Mar 4, 2026self-described: Asana task copying for account management at their employer

    5. Negative

      Automation freelancer

      Anyone else getting killed by Make (integromat) operation costs ?Reddit post

      After optimizing scenarios for five clients, still pays about US$150 a month in extra operations and is weighing self-hosted n8n for predictable cost.

      Published Feb 26, 2026self-described: Five client accounts

    6. Positive

      Make Community member

      How we reduced 720K+ Operations Annually Using Make's Custom VariablesCommunity forum post

      Cut 60,000 operations a month of repeated file lookups across 20 scenarios by storing monthly file IDs in custom variables updated by one scheduled scenario.

      Published Nov 19, 2025self-described: Runs 20 Make scenarios processing monthly client files

    7. Negative

      Make user

      Comment on: Introducing Credits: A New System Of BillingCommunity forum post

      Objects that a Make trigger check uses a credit even when it finds nothing new, unlike Zapier.

      Published Oct 3, 2025

    8. Mixed

      Make customer

      Comment on: Introducing Credits: A New System Of BillingCommunity forum post

      A credits display error blocked the team's runs on launch day; heavy use of Make AI modules raised their usage, which they still call reasonable, and support added credits.

      Published Aug 29, 2025self-described: Business running scenarios with many Make AI modules

    9. Negative

      Make Community member

      Extra Credits Rest?Community forum post

      Bought 10,000 extra credits just before the billing cycle reset and lost them two hours later when the cycle renewed.

      Published Aug 28, 2025

    10. Negative

      Make user who manages two organizations

      Comment on: Introducing Credits: A New System Of BillingCommunity forum post

      Expects much higher credit use in the two organizations they manage, since a scenario that updates 10 spreadsheet rows uses 10 credits, and calls credits a hidden price rise.

      Published Aug 28, 2025self-described: Two Make organizations

    11. Mixed

      Solo builder

      Introducing Credits: A New System Of BillingCommunity forum post

      A solo builder worries that token-based billing for Make's AI features ends the predictable cost that kept a passion project running, though a personal OpenAI connection still costs 1 credit.

      Published Aug 21, 2025self-described: Solo builder with a passion project

    12. Mixed

      Automation provider

      Comment on: Anyone else getting killed by Make (integromat) operation costs ?Reddit comment

      Weighs each scenario's monthly cost against what it saves, and moves high-cost flows from Make to Python on PythonAnywhere because clients will not support self-hosted n8n.

      Published Feb 26, 2026self-described: Client automations

    13. Mixed

      Reddit user

      Comment on: Anyone else getting killed by Make (integromat) operation costs ?Reddit comment

      Moved the most operation-hungry scenarios to Microsoft Power Automate and rarely exceeds the Make operations limit now, while trialing n8n and Azure functions.

      Published Feb 26, 2026self-described: Uses Power Automate, n8n, and Azure functions for automation

    14. Mixed

      Reddit user

      Potentially moving over from Zapier and having difficulty with Squarespace integrationReddit post

      Testing a move from Zapier, found Make's Squarespace modules cover only commerce, so a form-to-Kit flow needs workarounds that poll often and use more operations.

      Published Feb 21, 2025

    GILD's fact checks, which don't count as sources

    Checked Oct 12, 2026.An operation is one module run, once per bundle it processes, and a trigger uses one each time it checks for data. For apps without AI, 1 operation is 1 credit; Make's AI Provider adds credits by input and output tokens. Credits

    Open them in the record
  2. Run failures5 of 7 sources on it raise it as a concernErrors, silent failures, scenarios that switch off, capacity backlogs, and debugging failed runs.

    Counted for All users.

    Raised as a concern, 5

    1. Negative

      R Dilip Kumar, founder building VoiceLab (X profile)

      I deleted the Make.com automation I built for thisX post

      Deleted a Make scenario that created recurring Notion tasks after its modules and webhooks broke quietly. A scheduled Claude Code instruction reading one plain file now creates 17 tasks every Friday with no Make bill.

      Published Aug 4, 2026self-described: Make scenario that created his recurring Notion tasks, replaced by a scheduled Claude Code instruction

    2. Mixed

      Website operator

      Comment on: White House website mysteriously streams personal finance YouTube creatorHacker News comment

      A Make automation began publishing dozens of unrelated YouTube videos to a website when the YouTube API ignored its YouTube channel filter.

      Published Dec 20, 2025self-described: A Make automation that uploads YouTube videos to a website

    3. Negative

      Make Community member

      Service Outage: November 12thCommunity forum post

      A Make user for over five years says recent outages lost webhook data for clients and that Make shared too little detail about the causes.

      Published Nov 13, 2025self-described: Automation provider with client accounts

    4. Negative

      Make Community member

      Instagram module suddenly failing with "Media ID is not available (9007, OAuthException)"Community forum post

      Client workflows fail on Make's Instagram module while the same process runs cleanly in n8n; a five-attempt retry loop gets about 90% of posts through.

      Published Nov 12, 2025self-described: Client workflows

    5. Mixed

      Make customer

      Comment on: Introducing Credits: A New System Of BillingCommunity forum post

      A credits display error blocked the team's runs on launch day; heavy use of Make AI modules raised their usage, which they still call reasonable, and support added credits.

      Published Aug 29, 2025self-described: Business running scenarios with many Make AI modules

    Discussed without concern, 2

    1. Positive

      Make Community member

      Automation workflowsCommunity forum post

      Manages many client scenarios by splitting them into small modules, using incomplete executions as retry queues visible on Make Grid, and raising custom errors on purpose.

      Published Sep 28, 2026self-described: Automation provider with client scenarios

    2. Mixed

      Make Community member

      Is it possible to "transfer data"?Community forum post

      A lead generation agency evaluating Make because Zapier became too expensive could not find an equivalent of Zapier's Transfer Data to resend missed leads.

      Published Aug 22, 2025self-described: Lead generation agency

    GILD's fact checks, which don't count as sources

    Checked Oct 12, 2026.With incomplete executions stored, Make retries runs that failed on rate limit, connection, or timeout errors on a backoff schedule. Error handlers such as Resume, Rollback, and Commit use no credits. Automatic retry of incomplete executions

    Open them in the record
  3. Learning curve4 of 8 sources on it raise it as a concernHow hard Make is to learn, including bundles, arrays, iterators, and scheduling, for people moving from simpler tools.

    Counted for All users.

    Raised as a concern, 4

    1. Mixed

      New Make user handling client and account management

      Asana usage running when there's no new activity?Community forum post

      A new user found a polling Asana trigger set to every 3 minutes used credits all night with no activity, until a volunteer explained webhook triggers.

      Published Mar 4, 2026self-described: Asana task copying for account management at their employer

    2. Positive

      Reddit user

      Comment on: Is Make much worse than Zapier or I'm missing something? Alternatives?Reddit comment

      Spent early weeks troubleshooting Make, used ChatGPT on screenshots to learn how data passes between modules, and now automates far more than before.

      Published Nov 17, 2025

    3. Negative

      Rails developer

      Comment on: How I build software quicklyHacker News comment

      Gave up on prototyping an idea in Make and Google Sheets after two hours and built it as a Rails app in 30 minutes.

      Published Jul 14, 2025self-described: Exploring a product idea

    4. Mixed

      Reddit user

      Make.com AI Agent + Data Store: Key for GetRecordReddit post

      Built a newsletter analyzer where a Make AI Agent orchestrates on-demand scenarios, but could not pass the Data Store record key between them.

      Published Jun 16, 2025

    Discussed without concern, 4

    1. Positive

      SEO content specialist

      Everyone Starts With Zapier. Here's Why I Switched to Make.com Before Paying a CentPersonal blog post, dev.to

      Left Zapier's free plan, which allows only two-step Zaps, for Make's free tier with multi-step scenarios, routers, and HTTP modules, accepting a harder learning curve.

      Published Jun 27, 2026self-described: Content brief automation for their own work

    2. Positive

      Reddit user

      Comment on: Alternative to Zapier? A few observationsReddit comment

      Switched from Zapier to Make after hitting Dropbox API limits, took time to learn it, and would not go back.

      Published Feb 11, 2026self-described: Uses Make for Dropbox automation

    3. Positive

      Reddit user

      Comment on: Is Make much worse than Zapier or I'm missing something? Alternatives?Reddit comment

      Make is more customizable than Zapier and can do more, which is also why it has a bigger learning curve.

      Published Nov 17, 2025

    4. Mixed

      Make power user of nearly 8 years who builds automations for clients

      My perspective as new user from Make.comCommunity forum post

      An eight-year Make power user says Make was far cheaper than Zapier but hard to learn, has since matched Zapier on apps, and is now trying self-hosted n8n.

      Published Mar 26, 2025self-described: Client automations built inside clients' own Make accounts

    GILD's fact checks, which don't count as sources

    Checked Oct 12, 2026.Scheduled scenarios run at most every 15 minutes on Free and as often as every minute on paid plans. Instant triggers start from webhooks. Make pricing

    Open them in the record

Where the evidence agrees

Statements this group's sources agree on, then the ones close to agreement.

  1. Recurring point

    Freelancers, consultants, and agencies build Make scenarios for clients and choose it for mid-complexity delivery.

    14 supporting sources

Close to agreement: each needs 11 supporting sources

  1. Below threshold

    As logic, volume, or AI work grows, teams move workflows to n8n, code, or engineered APIs.

    9 supporting sources
  2. Below threshold

    Teams put LLM calls and agents inside routine work, moving data between apps and models or letting an assistant run scenarios through MCP.

    7 supporting sources
  3. Below threshold

    People pick Make over Zapier because the same work costs less: a more usable free plan and fewer billed units for multi-step workflows.

    5 supporting sources

Where it disagrees

Questions the sources split on, with the count on each side.

  • Evidence remains mixed

    Should a team keep its automations on Make or move them to n8n or code?

    • Stay on Make, 3 sources

      Some keep Make or choose it over Zapier for its logic, free plan, and code they avoid writing.

    • Move workflows off, 11 sources

      Others move workflows to n8n, code, or a dedicated tool when loops, upkeep, or silent failures cost too much.

The evidence

Whose experience this is

The three groups, then every practitioner by the context they work in, and how emphasis changes with scale.

Three groups drawn from the same sources. Choose a group to select whose experience counts. Within that group, each author counts once in the practitioner sentiment, with their latest view. Signals open on All users. Leaders and teams have 19 accounts; GILD prints their sentiment from 20.

  • Leaders and teams rolling it out

    25 sources. These accounts weigh cost at volume, client delivery, and what breaks, as small teams, agencies, and departments report them.

  • Individual users

    30 sources. These accounts weigh the logic Make can express against what it costs and how long it takes to learn, as individual users report them.

  • All users

    55 sources. This broad read combines individual automations with agency and team use that reach different conclusions.

55 sources from practitioners, by the context they work in. Filled rows count for this group.

  1. Individual userOne person using it for their own work30 sources, counted here

    Emphasizes Credits, client work, and moves to n8n or code

  2. Small team2 to 10 people sharing it14 sources, counted here

    Emphasizes Agency delivery for clients, credit bills, and outages

  3. DepartmentA department, or a named company's team8 sources, counted here

    Emphasizes Routine team work and AI steps built without code

  4. IT & leadershipIT and business leaders deciding the rollout1 sources, counted here

    Emphasizes IT and transformation leaders: use the named customer rollouts and Operator Insights as reference points

  5. Organization-wideCompany-wide rollout2 sources, counted here

    Emphasizes ChargeGuru, FranklinCovey, and Stellantis &You UK rollouts, from dated Make case studies, shown as Operator Insights

What changes with scale. Individual users write most about credit costs and about leaving Make for n8n or custom code. Small teams and agencies run scenarios for clients, where credit bills and outages land on them. Named department and company accounts lean positive, describing AI steps inside routine work and scenarios heavy with business logic.

Where the sources come from

Where this group's sources were published.

Counted for All users, from 55 sources. Change group

72 sources for this group, 17 of them documentation

  • Communities & forums46, 64% of 72 sources
  • Product documentation17, 24% of 72 sources
  • Business & engineering blogs9, 13% of 72 sources

Older evidence stays when it still applies. Records based on replaced features stay in the history with the Needs a recheck label.

See sources by origin

The record

Who each source is, how it knows, whether it still applies and what it counts toward.

About this read

What changed, and how we count

What changed

  • Nov 1, 2026: since Oct 30 the page prints one vote per author, and a figure given on the weighted reading is the second view. Individual users read +3 and all users 0; leaders and teams are unscored.
  • Removes 42 sources from the first build: 17 pages not written in English, 20 more published before 2025, and five dev.to posts that read as agency marketing or generic advice. Adds 32 sources from the Make Community, Reddit, and an r/zapier thread.
  • A page shows a finding only when at least 5 sources from 3 authors discuss it. A disagreement needs at least 2 sources on each side.
  • The review dropped visual builder, value, and governance themes, discussed by 3, 1, and 4 sources. It also dropped the statement on business teams building scenarios, with 1 source, and agentic versus fixed AI steps, where no account took a side.
  • GILD checked each documentation page against Make's current pricing page, Help Center, and security page.
  • Oct 25, 2026: adds 3 X, GitHub, and personal blog sources.
  • Oct 26, 2026: adds four named leader and team accounts from Make customer stories, with exact role and position quotes.
  • Lists four customer stories Make published on make.com without counting them. On the weighted reading, leaders and teams move from +28 to −5 and all practitioners from +15 to 0, both mixed.

Method

A running review of what people using Make at work report, from individual users to company-wide rollouts. Each finding links to its sources, and each conflict shows both sides.

Counts cover only the sources GILD reviewed.

Who counts

Leaders and teams rolling it out
Small team, Department, IT & leadership, Organization-wide
Individual users
Individual user
All users
Everyone in the leaders and teams and individual users groups

Choose a group to select whose experience counts. Within that group, each author counts once in the practitioner sentiment, with their latest view. GILD files each source in a group from how the account describes its author. A role or employer marked self-described is what the source states about themselves. Documentation checks facts for every group and never counts toward sentiment.

How the numbers work

  • Overall signal. Positive votes minus negative ones, per 100 votes from the sources that take a side. Each author counts once, with their latest view, whoever they are and wherever they posted. The older weighted reading, where accounts GILD matched to a named person count three times when GILD lists the author among IT and business leaders and twice otherwise, is shown beside it as a second view. Where an author wrote more than one source, the line beside the split gives the votes, one per author, so the score follows from it. When one author's sources from the same day disagree, that author counts as mixed, and a half point rounds away from zero. Sources with no opinion are listed and not counted. Strong positive is +50 or higher, positive +20 to +49, mixed −19 to +19, negative −20 to −49, strong negative −50 or lower.
  • Weighted reading, second view. Counted the older way, where an account GILD matched to a named person counts two or three times, all users read +2 mixed (method sentiment/S1). GILD printed that number as "GILD score" until October 29, 2026; most of those matches rest on a name or a self-described role.
  • Method change, Oct 30, 2026. GILD changed how practitioner sentiment counts, to one vote per author. Weighted, it read +2 Mixed; with one vote per author it reads 0 Mixed. No evidence changed.
  • Unscored. A group gets a score only with 20 sources from 15 authors. Below that, one source moves the score about 5 points, so the read says "Unscored until 20 sources from 15 authors" and shows its counts.
  • Independence. A source whose author works for the vendor, for one of its partners or programs, or for a competitor, and a page the vendor published or ran, is listed with that tie and counts toward nothing. One author counts on at most two records per product. The line under the score says how many authors and how many separate discussions the counted sources come from: comments in one thread are one discussion.
  • Praise and concerns. How many of the sources that discuss a theme praise it or raise it.
  • Consensus. A statement joins when 20% of the group's sources support it and fewer contradict it. Contradicting sources are counted separately. Below that line a statement shows as building. At 40% or more it reads Strong agreement; below, Recurring point.
  • Disagreements. The count on each side. GILD names no winner and gives no share of all users.
  • Minimum evidence. A finding needs 5 sources from 3 authors; a disagreement also needs 2 on each side. Smaller counts stay in the table below, marked under the minimum.

Labels on a source

A source's date and whether it still applies are separate: a recent post can describe an old version, and an old one can still hold.

Documented
Stated in official documentation.
Reported
A practitioner's account of their own use.
Measured
Backed by the source's own measurements, such as a comparative test or tracked team metrics.
GILD analysis
GILD's check of a claim against official documentation.
Current
Describes the product as it is now.
Still applicable
Older, and the behavior or lesson still holds.
Needs a recheck
May depend on a plan, version or setting that changed since it was written. It keeps counting until GILD rechecks it, since the rest of the account usually holds, and its card says so.
Out of date
No longer accurate. Kept in the record; counts toward nothing current.

Flagged for a recheck, of the sources that take a side: leaders and teams 0 of 19, individual users 1 of 30, all users 1 of 49.

Limits

  • These figures describe reviewed public sources and do not represent all Make customers. GILD collected accounts published in 2025 and 2026 from the Make Community and n8n Community forums through their public JSON and from Reddit through the Arctic Shift archive. Hacker News came through its search API, along with personal and company blogs. Four named customer accounts come from Make's dated success stories; Make published them, so they are listed and not counted. r/Integromat is a help forum, so Reddit is held to 16 of the 55 sources, chosen by Reddit score. Forum posts are another 23 and lean toward problems. G2 and TrustRadius block copies of their pages, so the record adds X posts, GitHub issues, blogs, and customer case studies instead. Those accounts, from Stellantis &You UK, ChargeGuru, and FranklinCovey, show how transformation leaders and business teams use Make in production. The Operator Insights on Make's page, from dated Make case studies, cover larger rollouts and are counted separately.
  • Sources before August 27, 2025 count operations. Later sources count credits. For apps without AI, the meters match. Records based on replaced features, including the previous AI Agents app, carry the Needs a recheck label.

Every count, and the sources behind it

13 findings for 3 groups

Each row opens its sources for the group you are reading.

FindingLeaders and teams rolling it outIndividual usersAll usersSources
Current readCurrent sentiment6 positive, 7 mixed, 6 negative9 positive, 13 mixed, 8 negative15 positive, 20 mixed, 14 negativeSources
PraiseLogic without code5 of 5 positive3 of 6 positive8 of 11 positiveSources
PraiseApp coverage0 of 0 positive (under the minimum)3 of 6 positive3 of 6 positiveSources
PraiseAI agents & MCP0 of 1 positive (under the minimum)1 of 4 positive (under the minimum)1 of 5 positiveSources
ConcernCredit metering6 of 6 raise it8 of 8 raise it14 of 14 raise itSources
ConcernLearning curve1 of 2 raise it (under the minimum)3 of 6 raise it4 of 8 raise itSources
ConcernRun failures4 of 6 raise it1 of 1 raise it (under the minimum)5 of 7 raise itSources
ConsensusMake carries the AI steps2 supporting (under the minimum)5 supporting (below threshold)7 supporting (below threshold)Sources
ConsensusBuilt for clients8 supporting6 supporting14 supportingSources
ConsensusChosen over Zapier on cost1 supporting (under the minimum)4 supporting (under the minimum)5 supporting (below threshold)Sources
ConsensusHeavy work moves to code3 supporting (under the minimum)6 supporting9 supporting (below threshold)Sources
DisagreementShould a team keep its automations on Make or move them to n8n or code?Stay on Make 2, Move workflows off 3Stay on Make 1, Move workflows off 8 (under the minimum)Stay on Make 3, Move workflows off 11Sources
Current readEvidence mix42 sources47 sources72 sourcesSources

Fact checks

GILD's checks of claims against official documentation, kept apart from the source counts.

  • Credit metering. An operation is one module run, once per bundle it processes, and a trigger uses one each time it checks for data. For apps without AI, 1 operation is 1 credit; Make's AI Provider adds credits by input and output tokens. Credits, checked Oct 12, 2026
  • Learning curve. Scheduled scenarios run at most every 15 minutes on Free and as often as every minute on paid plans. Instant triggers start from webhooks. Make pricing, checked Oct 12, 2026
  • Run failures. With incomplete executions stored, Make retries runs that failed on rate limit, connection, or timeout errors on a backoff schedule. Error handlers such as Resume, Rollback, and Commit use no credits. Automatic retry of incomplete executions, checked Oct 12, 2026