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AI Meeting Notes

Fathom

Fathom records Zoom, Google Meet, and Microsoft Teams calls with a bot, or bot-free on Mac, and writes summaries and action items after each call. The free plan has unlimited recordings. Fathom has been part of Superhuman since Sep 14, 2026.

The 30-Second Take

Pick Fathom if you want free, unlimited call recording that grows into US$15 team seats, and you will own consent, sharing and training policy.

Best fit
Customer-facing teams who record their own calls on several meeting apps and want the notes in a CRM.
Main constraint
Each free account sets its own capture, sharing, and training, and IT teams report notetaker bots crowding company meetings.
First move
Put every user in one team plan and turn on consent emails, private share links, and the training opt-out before customer calls.

Why

It is strongest as a free recorder that grows into low-cost team seats with CRM sync. The company still owns consent, sharing, training, and bot policy, because those start as each user's settings and SSO and SCIM wait for Enterprise.

Practitioner sentiment, all users+23 Positive

30 practitioners, 59 sources reviewed, Updated Nov 1, 2026How this is measured

Read the GILD Review
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Operating stack
AI Knowledge Work

Comparisons

How does Fathom compare with the alternatives?

  1. Fathom vs ZoomMate

    • AI Meeting Notes

    Zoom Workplace Pro and Business include unlimited meeting summaries and My Notes at no extra cost. Fathom records Zoom, Google Meet, and Teams calls and syncs summaries to HubSpot and Salesforce, from US$15 per user per month billed annually on Team.

  2. Fathom vs Otter

    • AI Meeting Notes

    Fathom's free plan records without a minutes cap, while Otter's stops at 300 minutes a month. Otter imports recorded files and records without a bot on Mac and Windows, which Fathom does not. For 10 people on annual billing, Fathom Team costs US$1,800 a year and Otter Business US$2,398.80.

Operator Insights

What are business and product leaders learning from rolling Fathom out across their teams?

See all 3 operator accounts

Buying and deployment

What business and product leaders should verify before rolling it out across teams.

Sourced from Fathom documentation

How you buy it

US$15

Per user per month for Team billed annually, 2-user minimum. Free is US$0 with unlimited recordings.

Source 1, Fathom, Fathom pricing: Fathom pricing

Details

Per user per month in US dollars: Free US$0 with unlimited recordings and transcription; Premium US$20 billed monthly or US$16 billed annually; Team US$19 or US$15 and Business US$34 or US$25, each with a 2-user minimum; Enterprise through sales. Paid plans carry a 90-day guarantee.

Cost drivers

5 calls

Free gets advanced summaries on its first 5 calls each month, then only the General/Enhanced template.

Source 1, Fathom, Fathom pricing: Fathom pricingSource 2, Fathom, Free vs. Premium for Individuals: Free vs. Premium for Individuals

Details

Fathom's Free vs. Premium article gives Free "Advanced summaries for your first 5 calls each month (after that, only the General/Enhanced template will be available" and Premium "Unlimited advanced AI summaries for all your meetings". The pricing page lists Premium at US$20 per user per month billed monthly or US$16 billed annually; Team US$19 or US$15 and Business US$34 or US$25, each with a 2-user minimum. SSO, SCIM provisioning, and custom data retention need Enterprise.

Where it runs

Stored in the US

Its trust center lists six AI providers that handle meeting content, none allowed to train on it.

Source 1, Fathom, Fathom pricing: Fathom pricingSource 5, Fathom, What devices is Fathom compatible with?: What devices is Fathom compatible with?Source 6, Fathom, Is Fathom secure?: Is Fathom secure?Source 3, trust.fathom.video, Fathom Trust Center: Subprocessors: Fathom Trust Center: Subprocessors

Details

Fathom stores all data in the United States. Its trust center lists Anthropic, OpenAI, ElevenLabs, Fireworks, Modal and Voyage AI as AI providers, each marked "Handles Meeting Content Data" and "Forbidden from training AI on Fathom Customer Data". Fathom names no model release behind its AI features and no bring-your-own-key option: GILD found 0 matches across 178 pages of its help center, developer documentation, pricing, terms, privacy policy and trust center, checked Nov 2, 2026.

Where GILD searched Fathom's pages for a named model release or a bring-your-own-key option, Nov 2, 2026
WherePages readMatches
Fathom's help center, every article in its nine categories but one that reads under 500 characters1300
Fathom's developer documentation, every page in its sitemap390
Fathom's pricing, terms and privacy policy30
Fathom's trust center overview, controls, subprocessors, FAQ, resources and updates, rendered in a browser60
GILD search record, Nov 2, 2026
What to verify

Training is on

Fathom may train its in-house models on de-identified meeting data until users opt out.

Source 6, Fathom, Is Fathom secure?: Is Fathom secure?Source 1, Fathom, Fathom pricing: Fathom pricingSource 7, Fathom, Fathom Privacy Policy: Fathom Privacy PolicySource 4, trust.fathom.video, Fathom Trust Center: Controls: Fathom Trust Center: Controls

Details

Fathom states SOC 2 Type II, GDPR, and HIPAA compliance without ISO 27001, and a signed HIPAA BAA is an Enterprise feature. The privacy policy, updated Aug 16, 2026, allows training Fathom's in-house models on de-identified meeting data unless the user opts out, bars third parties such as OpenAI, Anthropic, and Google from training on it, and keeps personal information as long as necessary unless the account is deleted. Fathom documents no audit log for admins: GILD found 0 matches across 178 pages of its help center, developer documentation, pricing, terms, privacy policy and trust center, checked Nov 2, 2026.

Where GILD searched Fathom's pages for an audit log or audit trail, Nov 2, 2026
WherePages readMatches
Fathom's help center, every article in its nine categories but one that reads under 500 characters1300
Fathom's developer documentation, every page in its sitemap390
Fathom's pricing, terms and privacy policy30
Fathom's trust center overview, controls, subprocessors, FAQ, resources and updates, rendered in a browser; its one log control, "Log management utilized", is an infrastructure control, not an admin audit log60
GILD search record, Nov 2, 2026

Signals

What is the current evidence saying about Fathom?

42 public sources on Fathom use at work. Each finding links to its user, builder, IT, or spend-data source.

Whose sources count

Practitioner sentiment, all users

+23 Positive net

of 31 sources that take a side, each author counted once.

How this figure is made

Leaders and teams have 9 accounts; GILD prints their sentiment from 20.

Current sentiment

Positive, mixed and negative sources

The score counts them as 14 positive, 9 mixed and 7 negative votes, one per author.

Public accounts are mixed: 14 positive, 10 mixed, and 7 negative. The free plan draws praise from all 7 sources that discuss it. Integrations and the API come up in 4 sources, 3 of them naming a limit. Platform gaps are raised by 6 and notetaker bots by 5, 4 of them from teams and IT departments.

Run a pilot on a month of real meetings to measure how much each summary needs editing before it is shared.

Evidence field. All 59 sources, one mark each.

Arrange by

Each mark is one source: positive, mixed, negative, no opinion stated, or documentation (not counted).

By sentiment, All users. Every source GILD read, grouped as the field draws it.
GroupSourcesPositiveMixedNegativeNo opinion stated and not counted in the scoreDocumentation, checked and not counted
Positive14140000
Mixed10010000
Negative700700
Not counted11000110
Documentation17000017
Every source GILD read, by the quarter it was published, as the field's time axis counts it. Documentation is dated by the day it was checked.
QuarterSources
Q1 20256
Q2 20255
Q3 20254
Q4 20259
Q1 20266
Q2 20267
Q3 20263
Q4 20262
Documentation, checked17

By sentiment

17 documentation pages check facts and are not counted.

Hover a mark for a quick look, click it or press Enter to open its source.Tap a mark to open its source, then step to its neighbors with Previous and Next.

What practitioners praise

Top praise of 2. Each mark is a source on it; filled marks praise it.

  1. Free PlanAll 7 sources on it praise it

Most common concerns

Top concern of 2. Each mark is a source on it; filled marks raise it.

  1. Platform Gaps6 of 8 sources on it raise it as a concern
All 59 sources behind these findings
  1. Fathom on Ramp RateRamp, from its card and bill pay spend data (self-described: Ramp customers buying in the AI Meeting Notetakers category, trailing 12 months), Spend data page, Ramp, published Nov 1, 2026
  2. PricingFathom (Official Fathom documentation), Product documentation, checked Oct 28, 2026
  3. Free vs. Premium for IndividualsFathom (Official Fathom documentation), Product documentation, checked Oct 28, 2026
  4. What devices is Fathom compatible with?Fathom (Official Fathom documentation), Product documentation, checked Oct 28, 2026
  5. How to Upgrade to Fathom 3.0+Fathom (Official Fathom documentation), Product documentation, checked Oct 28, 2026
  6. Can I upload an external recording into Fathom for analysis?Fathom (Official Fathom documentation), Product documentation, checked Oct 28, 2026
  7. Can I record calls without asking for permission?Fathom (Official Fathom documentation), Product documentation, checked Oct 28, 2026
  8. Automatically Requesting Recording ConsentFathom (Official Fathom documentation), Product documentation, checked Oct 28, 2026
  9. Manage Auto-capture and Team Visibility SettingsFathom (Official Fathom documentation), Product documentation, checked Oct 28, 2026
  10. How Does Fathom Auto-Share Recordings and Summaries with Attendees?Fathom (Official Fathom documentation), Product documentation, checked Oct 28, 2026
  11. Is Fathom secure?Fathom (Official Fathom documentation), Product documentation, checked Oct 28, 2026
  12. Privacy PolicyFathom (Official Fathom documentation), Product documentation, checked Oct 28, 2026
  13. Retention Policies in FathomFathom (Official Fathom documentation), Product documentation, checked Oct 28, 2026
  14. Configuring SAML 2.0 with OktaFathom (Official Fathom documentation), Product documentation, checked Oct 28, 2026
  15. Public APIFathom (Official Fathom documentation), Product documentation, checked Oct 28, 2026
  16. Fathom MCP: Connect Claude & ChatGPTFathom (Official Fathom documentation), Product documentation, checked Oct 28, 2026
  17. HubSpot IntegrationFathom (Official Fathom documentation), Product documentation, checked Oct 28, 2026
  18. Salesforce IntegrationFathom (Official Fathom documentation), Product documentation, checked Oct 28, 2026
  19. Comment on: What's the best AI note taker right now?Bootstrap_builder, Reddit commenter (self-described: Moved from Otter), Reddit comment, r/AiNoteTaker, published Oct 24, 2026
  20. Meeting sources: the adapter normalises the record, but nothing names who holds the credential (background sync and host portability turn on it)chrisjackson-coding, contributor on GitHub (self-described: A personal assistant that reads meeting notes), GitHub issue, published Aug 18, 2026
  21. Comment on: Starting a new firm, going soloTaxproFL, enrolled agent on Reddit (self-described: A virtual tax and advisory practice), Reddit comment, r/taxpros, published Aug 7, 2026
  22. Comment on: Do you send your clients any kind of recap or summary after your sessions?aiACCELERATED, coached executive on Reddit (self-described: Executive coaching sessions recorded on Fathom), Reddit comment, r/executivecoaching, published Jul 6, 2026
  23. Fathom pricing, SpendHound marketplaceSpendHound, a YipitData company (self-described: Spend data from 160 Fathom customers with 50 to 1,000 employees), Spend data page, SpendHound, published May 12, 2026
  24. The Postmortem I Give All My TalksEva Rose Daniel, speech coach (self-described: Calls with event organizers), Newsletter post, Substack, published Apr 30, 2026
  25. Granola vs Fathom, Otter and Fireflies: AI notetaking, YipitDataJenny Liu, Director of Product at YipitData (YipitData's spend panel of more than 900 mid-market companies, February 2026), Company article, YipitData, published Apr 30, 2026
  26. Comment on: Notification of AI notetaker?LawFirmCFO, Reddit commenter (self-described: Guest in recurring meetings recorded by others), Reddit comment, r/AiNoteTaker, published Apr 25, 2026
  27. Accelerating VC Diligence with Claude CodeKrishin Parikh, venture investor (self-described: Deal meetings feeding a Claude Code diligence repository), Newsletter post, Substack, published Apr 20, 2026
  28. Comment on: What is the best AI notetaker for recruiters?BoxOk1410, Reddit commenter (self-described: Recruiting calls), Reddit comment, r/RecruitmentAgencies, published Apr 19, 2026
  29. Comment on: What is the best AI notetaker for recruiters?chubbys4life, Reddit commenter (self-described: Recruiting calls with candidates who have accents), Reddit comment, r/RecruitmentAgencies, published Apr 14, 2026
  30. Plaud and Fathom, BlueskyLindsey, lawyer and adjunct professor (self-described: Client consults on Zoom, in person and by phone), Bluesky post, published Mar 22, 2026
  31. Comment on: a thread comparing AI meeting notetakersOkAge9063, Reddit commenter (self-described: Two years of near-daily use), Reddit comment, r/AiNoteTaker, published Mar 6, 2026
  32. Fathom: The Note Taker That Adds ValueJordan Nasser, marketer and newsletter author (self-described: Marketing meetings), Newsletter post, Substack, published Feb 3, 2026
  33. Comment on: AI Note Taker for CPAs similar to Jump AI?estepel13, CPA on Reddit (self-described: A CPA practice, over two years on Fathom), Reddit comment, r/taxpros, published Jan 29, 2026
  34. Comment on: AI Note Taker for CPAs similar to Jump AI?skuzuer28, CPA on Reddit (self-described: A CPA weighing notetakers built for accountants), Reddit comment, r/taxpros, published Jan 28, 2026
  35. Best AI Notetaker?P33P33P00PAR00, digital marketing agency on Reddit (self-described: Small agency testing notetakers), Reddit post, r/AskMarketing, published Jan 2, 2026
  36. Comment on: Best AI Notetaker?Fun_Measurement_7965, executive assistant on Reddit (self-described: Board meetings), Reddit comment, r/ExecutiveAssistants, published Dec 15, 2025
  37. Reply on meeting-note tagging, BlueskyBen Schorr, Innovation Strategist at Affinity Consulting (self-described: Fathom provided at work, with most calls on Microsoft Teams), Bluesky post, published Dec 8, 2025
  38. MS Teams and AI note takers - likely not the average questionThe_Snot_Rocket, Reddit poster (self-described: Microsoft Teams tenant), Reddit post, r/sysadmin, published Dec 8, 2025
  39. Comment on: How to Attend Meetingsinfl8ed, Hacker News commenter (self-described: Tried several meeting tools), Hacker News comment, published Dec 1, 2025
  40. Comment on: The Bitter Lesson of LLM Extensionsvidarh, Hacker News commenter (self-described: Claude working on meeting transcripts), Hacker News comment, published Nov 25, 2025
  41. Tools the agency uses, BlueskyVytis Bareika, runs the digital marketing agency Defined Chase (self-described: A digital marketing agency's internal and external meetings), Bluesky post, published Nov 7, 2025
  42. Comment on: What do you use for client notes?WTFooteCPA, CPA on Reddit (self-described: Client Zoom meetings in a CPA practice), Reddit comment, r/taxpros, published Nov 2, 2025
  43. Zoom Community: Fathomcs333, Zoom Community poster (self-described: Hosting Zoom meetings), Zoom Community post, published Oct 9, 2025
  44. Building FathomExporter: From Web Scraping to Official API PartnershipAndy Stearman, developer of a Fathom export extension (self-described: Bulk export of transcripts), Blog post, DEV Community, published Oct 2, 2025
  45. [Discussion] We ran Fathom, Fireflies, and Gong across our sales org (37 AEs), reliability + support were rough. Looking for a stable alternative.Affectionate_Bird972, Reddit poster (self-described: Sales organization of 37 account executives), Reddit post, r/SaaSSales, published Sep 19, 2025
  46. Comment on: Changing fee structure related to AI tools?horrible_noob, Reddit commenter (self-described: Tax practice with complex clients), Reddit comment, r/taxpros, published Sep 10, 2025
  47. Comment on: Fathom.video AI notetakerGrandAdmiral12345, Reddit commenter (self-described: Google Meet calls), Reddit comment, r/msp, published Aug 16, 2025
  48. Comment on: Read.AI and other note taking apps - removal ideasquazex13, Reddit commenter (self-described: Microsoft 365 tenant where users had added notetaker apps), Reddit comment, r/sysadmin, published Jul 16, 2025
  49. AI meeting bots - zoom / google meethatoi-reds, Reddit poster (self-described: Company using Zoom and Google Meet), Reddit post, r/techsupport, published Jun 19, 2025
  50. Comment on: Coaches: Still manually writing session notes? You'll want to read this.Qw4z1, coach on Reddit (self-described: Coaching calls), Reddit comment, r/Coaching, published Jun 15, 2025
  51. Reply on Fathom summaries of off-topic talk, BlueskyTabby Farrar, Head of Search at Candour (self-described: The team's meeting summaries), Bluesky post, published May 20, 2025
  52. Best AI notetaker app?Silent_Hat_691, Reddit poster (self-described: Sales calls with notes kept in Notion), Reddit post, r/SaaSSales, published May 15, 2025
  53. Comment on: Fathom.video AI notetakerzargoshmargosh, Reddit commenter (self-described: Switched from Otter), Reddit comment, r/msp, published May 10, 2025
  54. Comment on: Fathom.video AI notetakerHelptMatt, nonprofit board member on Reddit (self-described: Board minutes for a nonprofit), Reddit comment, r/msp, published Jan 31, 2025
  55. Fathom.video AI notetakerRundo5, Reddit poster (self-described: Planned rollout to a 180-person business on Microsoft Teams), Reddit post, r/msp, published Jan 30, 2025
  56. Fathom AIRundo5, Reddit poster (self-described: Planned rollout to a 180-person business on Microsoft Teams), Reddit post, r/MicrosoftTeams, published Jan 20, 2025
  57. Accessing a shared Fathom recording, BlueskyDora Sutcliffe, freelance writer (self-described: Receiving a call recording shared through Fathom), Bluesky post, published Jan 17, 2025
  58. Comment on: Google Meer Notetakermutable_type, Reddit commenter (self-described: Google Meet calls), Reddit comment, r/googleworkspace, published Jan 17, 2025
  59. Reply on AI tools, BlueskyAndy Nortrup, Director of Product Management at Cribl (self-described: Calls at work, with the recording kept to check context), Bluesky post, published Jan 5, 2025

Jan 2025 to Nov 2026.

42 sources from practitioners, by month and sentiment.

The full readExplore all Fathom Signals3 praise themes, 3 concerns, 2 points of agreement and 1 disagreement across all three groups, with all 59 sources open to inspect.

Where It Fits

Where does Fathom belong in the stack?

Open Where It Fits: the Stack Field and the full map

Fathom is Core across Create, supports Find and Automate, and touches Assist and Analyze.

Business area
Company-wide
Function
Knowledge Work
Operating stack
AI Knowledge Work
Primary role
AI Meeting Notes
Fathom beside the rest of its stackThe Stack Field, every product on every layer
FootprintFathom across the AI Knowledge Work stack. Bar height is its role on each layer.

  1. Assist

    1. AI assistant: Touches

      AI assistant, touches. Ask Fathom answers questions about one call or, in beta, across all of a user's calls, and Claude and ChatGPT can read Fathom meetings through its MCP connector. Open-ended drafting and research stay with a general assistant.

  2. Find

    1. Web research: Touches

      Web research, touches. Fathom works only on meetings it captured and cannot summarize an uploaded recording, so cited research on the public web belongs to a research tool.

    2. Enterprise search: Supports

      Enterprise search, supports. Team plans add global search and AI Search across team calls, with folders, playlists, and keyword trackers. That covers meeting history only, so search across the company's other apps stays with an enterprise search product.

  3. Create

    1. Documents: Touches

      Documents, touches. Premium drafts AI follow-up emails, and the Superhuman Go connector brings meeting history into writing elsewhere. Documents and wikis stay in the tools that hold them.

    2. Meeting notes: Core

      Meeting notes, core. Fathom records Zoom, Google Meet, and Microsoft Teams calls with a bot, or bot-free on Mac in transcript-only or audio-only modes, and writes summaries and action items after the call.

  4. Analyze

    1. Data analysis: Touches

      Data analysis, touches. Business adds coaching metrics, AI scorecards, and Deal View summaries, and CRM field sync writes meeting insights into Salesforce and HubSpot fields. Analysis of structured data stays with an analytics tool.

  5. Automate

    1. Automation: Supports

      Automation, supports. Built-in integrations push summaries and action items to HubSpot, Salesforce, Slack, and Asana, and Zapier, Make, and the public API trigger other workflows. Multi-step automation runs in Zapier or a tool like it.

Market mapThe layers Fathom covers, and who else owns each one.

  1. Meeting capture & notes

    CoreCreate

  2. Enterprise search & company knowledge

    SupportsFind

  3. Workflow automation & agents

    SupportsAutomate

  4. General AI assistant

    TouchesAssist

  5. Web research & cited answers

    TouchesFind

2 more layers on the full map. Core, Supports and Touches describe coverage. They say nothing about quality.

More on Fathom

  1. GILD ReviewGILD's evaluation, with the buying facts
  2. Research1 piece
  3. Guides1 guide
  4. Operator Insights3 operator accounts
  5. Where It FitsOn the AI Knowledge Work stack
  6. Related Products6 products