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Fireflies.aiAI Meeting Notes

Fireflies

AI meeting assistant from Fireflies.ai. Its notetaker, Fred, joins Zoom, Google Meet, and Teams meetings from the calendar, records them, and sends attendees transcripts and summaries with action items. Desktop, Chrome, and mobile apps capture calls without a bot, and AI Skills, CRM sync, an API, and an MCP server send meeting data to other tools.

The 30-Second Take

Pick Fireflies if sales and client teams want every external call recorded, searchable and filed in the CRM.

Its notetaker, Fred, records Zoom, Google Meet and Teams calls and sends attendees a transcript and a summary. Among teams that record outside calls, note quality draws the most praise.

Best fit
Sales, recruiting, and client teams that want every external call recorded, searchable, and filed in the CRM.
Main constraint
The bot is visible and reaches outward by default, joining every calendar meeting and emailing recaps to every invitee until someone narrows it.
First move
Set auto-join, recap recipients, and default link access at the team level before the first customer call is recorded.

Why

Watch the defaults: the bot joins every calendar meeting and emails a recap to everyone on the invite, outside guests included. IT administrators write most of the complaints, and Case Western Reserve and Virginia Tech block it in university systems.

Practitioner sentiment, leaders and teams+6 Mixed

36 practitioners, 84 sources reviewed, Updated Oct 30, 2026How this is measured

Read the GILD Review
Save a product your organization uses.Keep up with Fireflies without adding it to your stack.Visit Website
Operating stack
AI Knowledge Work

Comparisons

How does Fireflies compare with the alternatives?

  1. Fireflies vs Granola

    • AI Meeting Notes

    Choose Fireflies for a replayable shared record and Granola for private notes. Fireflies sends a visible notetaker that keeps audio, video from Pro, and a transcript, and emails recaps to attendees by default. Granola captures device audio with no bot and keeps text only.

  2. Fireflies vs Microsoft Copilot

    • AI Meeting Notes

    Choose by where your meetings happen and who already holds a Copilot license. Copilot answers questions about Teams meetings for licensed users, as part of a US$30 Microsoft 365 Copilot seat billed yearly. Fireflies records Zoom, Meet, and Teams alike from US$10 a seat billed annually.

  3. Fireflies vs Otter

    • AI Meeting Notes

    Pick Fireflies when monthly minute caps would bite: it lists unlimited transcription and caps storage on Free and Pro. Otter caps transcription per user each month, 300 minutes on Basic and 1,200 on Pro. Both send a notetaker into Zoom, Meet, and Teams, keep audio for playback, and record without a bot from a desktop app.

Operator Insights

What are business and product leaders learning from rolling Fireflies out across their teams?

See all 7 operator accounts

Buying and deployment

What business and product leaders should verify before rolling it out across teams.

Sourced from Fireflies documentation

How you buy it

US$10

Per seat per month for Pro billed annually. Every workspace member is a billed seat.

Source 1, Fireflies, Pricing: Pricing

Details

Per seat per month in US dollars: Free. Pro US$18 billed monthly or US$10 billed annually. Business US$29 or US$19. Enterprise US$39, billed annually only. Every teammate added to the workspace counts as a billed seat.

Cost drivers

20 to 50 credits

A one-time team pool per plan. Add-on packs run from US$5 to US$600 a month.

Source 2, Fireflies, AI credits: AI creditsSource 1, Fireflies, Pricing: Pricing

Details

Seats, then AI credits. Add-on packs run from US$5 for 50 credits a month to US$600 for 10,000, on top of a one-time team pool of 20 to 50 credits per plan. AI Skills, live AskFred, Autofill CRM, and Voice Agents draw on them. Storage is capped at 400 minutes on Free and 8,000 minutes per seat on Pro.

Where it runs

Zoom, Meet, Teams

The bot joins the call. The desktop app and Chrome extension record without it.

Source 1, Fireflies, Pricing: PricingSource 5, Fireflies, Record meetings without a bot on the desktop app: Record meetings without a bot on the desktop appSource 6, Fireflies, Fireflies MCP server: Fireflies MCP serverSource 4, Fireflies, Data storage and transfer: Data storage and transfer

Details

The bot joins Zoom, Google Meet, Teams, and other platforms. The Mac and Windows desktop app and the Chrome extension capture without a bot, and there are iOS and Android apps, an API, and an MCP server. Data is stored in the US on AWS and GCP unless Enterprise Private Storage is set up.

What to verify

Auto-join is on

By default the notetaker joins every meeting with a link, and recaps go to every invitee.

Source 7, guide.fireflies.ai, Stop Fireflies from auto-joining your meetings: Stop Fireflies from auto-joining your meetingsSource 3, Fireflies, Auto-join and email recaps: Auto-join and email recapsSource 8, Fireflies, Privacy settings for meeting recaps: Privacy settings for meeting recapsSource 2, Fireflies, AI credits: AI creditsSource 9, Fireflies, Terms of Service (updated September 28, 2026): Terms of Service (updated September 28, 2026)

Details

By default the notetaker auto-joins all calendar meetings and emails recaps to everyone on the invite. It opens new meetings to teammates and anyone with the link until a user or admin changes them. Help pages say paid teams move up a credit tier automatically when credits run out, while the Terms of Service updated September 28, 2026 say Auto-Upgrade stays off unless you enable it. Check the Billing toggle.

Signals

What is the current evidence saying about Fireflies?

What 56 people, teams, and IT administrators report about running Fireflies, with each finding linked to its sources.

Whose sources count

Practitioner sentiment, leaders and teams

+6 Mixed net

of 36 sources that take a side, each author counted once.

How this figure is made

Current sentiment

Positive, mixed and negative sources

Team and IT accounts split almost evenly. Teams that run Fireflies praise note quality, the searchable record, and integrations: Runlayer feeds customer calls into its agent pipeline, and a SaaS founder's agent reads calls through MCP. IT administrators raise the bot most: it adds itself to calendars, emails recaps to every invitee, and keeps joining meetings after the app is blocked. Six universities restrict it, and Case Western Reserve and Virginia Tech block it campus-wide. A community college points its faculty to Zoom's built-in AI, then branded AI Companion, instead.

Run a pilot on a month of real meetings to measure how much each summary needs editing before it is shared.

Evidence field. All 84 sources, one mark each.

Arrange by

Each mark is one source: positive, mixed, negative, no opinion stated, or documentation (not counted).

By sentiment, Leaders and teams rolling it out. Every source GILD read, grouped as the field draws it.
GroupSourcesPositiveMixedNegativeNo opinion stated and not counted in the scoreDocumentation, checked and not counted
Positive18180000
Mixed202000
Negative16001600
Not counted100010
Documentation21000021
Outside this group261014110
Every source GILD read, by the quarter it was published, as the field's time axis counts it. Documentation is dated by the day it was checked.
QuarterSources
Q1 20256
Q2 20252
Q3 20254
Q4 202517
Q1 202613
Q2 20265
Q3 20266
Q4 202610
Documentation, checked21

By sentiment

21 documentation pages check facts and are not counted; 26 sit outside this group.

Hover a mark for a quick look, click it or press Enter to open its source.Tap a mark to open its source, then step to its neighbors with Previous and Next.

What practitioners praise

Top praise of 3. Each mark is a source on it; filled marks praise it.

  1. Notes & Action ItemsAll 8 sources on it praise it

Most common concerns

Each mark is a source on it; filled marks raise it.

  1. Bot Control & Privacy17 of 22 sources on it raise it as a concern
All 84 sources behind these findings
  1. X post on Fireflies transcriptsBijan S, X user (self-described: Meeting transcripts with Claude), X post, published Oct 27, 2026
  2. X post on Fireflies dictationShakthi, X user (self-described: Agent engineer), X post, published Oct 24, 2026
  3. X post on Fireflies billinguna, X user (self-described: Free trial user), X post, published Oct 23, 2026
  4. X post on Fireflies notetakerVarshith V hegde, X user (self-described: Fireflies user on X), X post, published Oct 23, 2026
  5. GitHub pull request on Fireflies HubSpot appjoshuaosborn561-lang, GitHub user (self-described: HubSpot CRM integration), GitHub pull request, published Oct 20, 2026
  6. X post on Fireflies with GrokBrad Carroll, founder of Dakno and DaklabAI (self-described: Personal assistant setup), X post, published Oct 15, 2026
  7. Runlayer's software factory, with customer calls from Fireflies as one signalRafal Wilinski, founding engineer at Runlayer and former AI agents lead at Zapier (self-described: Runlayer's agent pipeline, which turns customer calls, Slack channels, and CI failures into tracked issues and pull requests), X post, published Oct 13, 2026
  8. Pricing & PlansFireflies (Official Fireflies documentation), Product documentation, checked Oct 12, 2026
  9. AI Credits Pricing and OverviewFireflies (Official Fireflies documentation), Product documentation, checked Oct 12, 2026
  10. Fireflies Billing TermsFireflies (Official Fireflies documentation), Product documentation, checked Oct 12, 2026
  11. How Fireflies joins and records your meetingsFireflies (Official Fireflies documentation), Product documentation, checked Oct 12, 2026
  12. Auto-join and email recap settingsFireflies (Official Fireflies documentation), Product documentation, checked Oct 12, 2026
  13. Privacy settings for meeting recapsFireflies (Official Fireflies documentation), Product documentation, checked Oct 12, 2026
  14. Recording Consent and Meeting ComplianceFireflies (Official Fireflies documentation), Product documentation, checked Oct 12, 2026
  15. Record meetings without a bot on the Desktop AppFireflies (Official Fireflies documentation), Product documentation, checked Oct 12, 2026
  16. How consent notifications work on the Desktop AppFireflies (Official Fireflies documentation), Product documentation, checked Oct 12, 2026
  17. Recording Modes for ComplianceFireflies (Official Fireflies documentation), Product documentation, checked Oct 12, 2026
  18. Auto-delete meetingsFireflies (Official Fireflies documentation), Product documentation, checked Oct 12, 2026
  19. How Fireflies keeps your information safeFireflies (Official Fireflies documentation), Product documentation, checked Oct 12, 2026
  20. Learn about data storage and transferFireflies (Official Fireflies documentation), Product documentation, checked Oct 12, 2026
  21. Privacy PolicyFireflies (Official Fireflies documentation), Product documentation, checked Oct 12, 2026
  22. Terms of ServiceFireflies (Official Fireflies documentation), Product documentation, checked Oct 12, 2026
  23. Set up HIPAA complianceFireflies (Official Fireflies documentation), Product documentation, checked Oct 12, 2026
  24. Fireflies MCP serverFireflies (Official Fireflies documentation), Product documentation, checked Oct 12, 2026
  25. Fireflies API overviewFireflies (Official Fireflies documentation), Product documentation, checked Oct 12, 2026
  26. Supported languagesFireflies (Official Fireflies documentation), Product documentation, checked Oct 12, 2026
  27. Meeting storage limitsFireflies (Official Fireflies documentation), Product documentation, checked Oct 12, 2026
  28. Unlimited transcriptions on the Free planFireflies (Official Fireflies documentation), Product documentation, checked Oct 12, 2026
  29. X post on Fireflies with an AI agentRobb Lejuwaan, founder of Bluhook (self-described: Client calls on Zoom), X post, published Oct 12, 2026
  30. My CEO stack for running company in 2026Stakh Vozniak, CEO and co-founder of Cargofy (The tools Cargofy's CEO runs the logistics software company on), X post, published Oct 8, 2026
  31. Reviewing how our wording changed with customers, through Fireflies and MCPKarl Heinz Frankeser, founder and CEO of METAVSHN (Internal and sales calls at his SaaS company, read by an AI agent through MCP), X post, published Oct 7, 2026
  32. Fireflies.ai review on Product HuntHarsha Gaddipati, Product Hunt reviewer at Slashy (self-described: Slashy uses the meeting record to draft follow-ups), Product Hunt review, published Sep 13, 2026
  33. What My Meeting Notes Overheard Me Say This SummerAsha Talwar Coco, beauty and CPG brand strategist who advises founders (self-described: A brand adviser counting the summer of client calls her Fireflies notetaker recorded), Newsletter post, Time To GlowUp (Substack), published Sep 6, 2026
  34. propose fireflies transcript integrationTimo Beckmann, founding engineer at Matix (self-described: A startup engineer whose company was trialing Comp AI's open-source CRM for internal use), GitHub pull request on trycompai/crm, published Aug 6, 2026
  35. fix(skill): fireflies transcripts list fails against current GraphQL schemaMagnus Hedemark, Groktopus (self-described: An open-source agent skill that reads Fireflies transcripts through the GraphQL API), GitHub issue on magnus919/agent-skills, published Aug 6, 2026
  36. Fireflies.ai review on Product HuntRafaella Fontes, Product Hunt reviewer (self-described: Sales conversations of the reviewer's team, processed further by BackEngine), Product Hunt review, published Aug 4, 2026
  37. Comment on: AI notetaking without permissionBells_Ringing, r/sales commenter (self-described: Own calls), Reddit comment, published Jul 23, 2026
  38. Meeting list fetch silently truncates: skip-pagination breaks on first empty page with no retriesDzhuneyt, CTO at Protokol and AWS Community Builder (self-described: A meeting downloader run every 6 hours against one account of about 1,810 meetings), GitHub issue on Dzhuneyt/fireflies.ai-meetings-downloader, published Jun 12, 2026
  39. AI Meeting Note-Taking ToolsMorgan State University Division of Information Technology (self-described: University-hosted Zoom meetings), University IT guidance page, published Jun 10, 2026
  40. AI TranscribingSadMadNewb, Managed service provider, r/msp (self-described: An MSP team's meetings), Reddit post, published Apr 28, 2026
  41. How to stop AI note-taking bots from joining a university Teams meeting without authorization?California University of Science and Medicine Help Desk (self-described: University Teams meetings), University IT help page, published Apr 21, 2026
  42. How Fireflies.ai Changed the Way We Run MeetingsScott Monday, CEO and founder of kitchen & bath CRATE, writing for owners of US$2M to US$20M companies (Recording nearly every meeting across Monday's companies for a year), Newsletter, published Apr 4, 2026
  43. Comment on: Cohere Transcribe: Speech Recognitionramon156, Hacker News commenter who set Fireflies up for their company (self-described: Company-wide setup of Fireflies for internal meetings), Hacker News comment, published Mar 31, 2026
  44. Comment on: AI meeting notetaker with sentiment detection + email alertsdatura_mon_amour, r/ChatGPT commenter (self-described: French-language meetings), Reddit comment, published Mar 28, 2026
  45. Use of unauthorized AI meeting assistantsVirginia Tech Division of Information Technology and IT Security Office (self-described: University-managed systems, classes, and meetings), University IT notice, Virginia Tech News, published Mar 11, 2026
  46. Fireflies.ai review on Product HuntCharlie Crown, Product Hunt reviewer (self-described: Left Fireflies for Fathom), Product Hunt review, published Mar 7, 2026
  47. Comment on: Don't trust AI agentsrubslopes, Hacker News commenter (self-described: Client work, notes kept in Obsidian), Hacker News comment, published Feb 28, 2026
  48. How to Build an AI Assistant That Remembers Everything (Claude Code Tutorial)Michael Crist, manager and newsletter writer (self-described: His own 1:1s and meetings, synced from Fireflies into an Obsidian vault that Claude Code searches), Newsletter post, Substack, published Feb 10, 2026
  49. Comment on: Show HN: Automatically build sales playbook. For founders doing salescmuguythrow, Hacker News commenter, founder of a seed-stage startup and its only salesperson (self-described: Every call, sales calls included), Hacker News comment, published Jan 22, 2026
  50. Technology Bulletin January 2026Adi Abhyankar, Solutions Developer in Engineering Technical Services at Arizona State University (ASU engineering IT's bulletin telling faculty and staff which meeting notetakers they may use), University IT bulletin, ASU Engineering Technical Services, published Jan 15, 2026
  51. Comment on: Show HN: Basic AI agent that auto-generates B2B sales follow-upssneurgaonkar, Hacker News commenter who built an open-source sales follow-up agent (self-described: Sales team follow-ups on stale HubSpot deals), Hacker News comment, published Jan 7, 2026
  52. Fireflies.ai review on TrustRadiusJavier Casillas, Founder and CEO, Be You, But Louder (1-10 employees) (self-described: Coaching calls with Casillas's own clients), TrustRadius review, published Jan 7, 2026
  53. Fireflies.ai review on TrustRadiusZahra Miller, Managing Partner, EvaluCore Consulting (1-10 employees) (self-described: Internal check-ins and client meetings, weekly), TrustRadius review (incentivized), published Jan 2, 2026
  54. Fireflies.ai review on TrustRadiusKapil Amarnani, Business Development Manager, SoftwareSuggest (11-50 employees) (self-described: SoftwareSuggest's sales team, more than 12 months), TrustRadius review (incentivized), published Jan 2, 2026
  55. Fireflies.ai review on TrustRadiusStephanie Puryear Helling, Consultant, speaker, and executive coach, founder of SPH Services (1-10 employees) (self-described: Many Zoom calls a day), TrustRadius review (incentivized), published Jan 1, 2026
  56. Comment on: Three kinds of AI products workkoliber, Hacker News commenter (self-described: Some of the commenter's own meetings), Hacker News comment, published Nov 16, 2025
  57. Fireflies.ai review on Product HuntJimmy Acton, Product Hunt reviewer (self-described: The reviewer's business adopted it after a client's meeting), Product Hunt review, published Nov 11, 2025
  58. Comment on: Blocking AI notetakersphaze08, IT administrator, r/sysadmin (self-described: Blocking notetakers in a Microsoft 365 tenant), Reddit comment, published Nov 7, 2025
  59. Get Fireflies team insights and guidance for complete integrationAlex Galey, freelance CTO at Smart CTO (self-described: Building the Fireflies app for the open-source Twenty CRM), GitHub issue on twentyhq/twenty, published Nov 4, 2025
  60. Comment on: How to fully remove Otter.ai from M365?CleverMonkeyKnowHow, r/sysadmin commenter (self-described: Organization where only some staff hold Copilot licenses), Reddit comment, published Oct 16, 2025
  61. Comment on: Teams meeting AI note taker virusDefconx19, IT administrator, r/sysadmin (self-described: Company that provides Fireflies as its governed notetaker), Reddit comment, published Oct 14, 2025
  62. Comment on: Teams meeting AI note taker virusTronFan, IT administrator, r/sysadmin (self-described: Meetings with outside parties who bring notetakers), Reddit comment, published Oct 8, 2025
  63. Teams meeting AI note taker viruscyberdeck_operator, IT administrator, r/sysadmin (self-described: A company that meets external parties on Teams), Reddit post, published Oct 7, 2025
  64. Comment on: Teams meeting AI note taker virusoxieg3n, r/sysadmin commenter (self-described: The commenter's team uses Fireflies with multiple clients), Reddit comment, published Oct 7, 2025
  65. Comment on: Teams meeting AI note taker virusFallingdamage, IT administrator, r/sysadmin (self-described: One approved Fireflies user in a locked-down Teams tenant), Reddit comment, published Oct 7, 2025
  66. Comment on: Teams meeting AI note taker virusNot_Blake, IT administrator, r/sysadmin (self-described: Fixing the same Fireflies spread in another tenant), Reddit comment, published Oct 7, 2025
  67. Comment on: Teams meeting AI note taker virusChaucer85, IT administrator, r/sysadmin (self-described: The commenter's company Teams tenant), Reddit comment, published Oct 7, 2025
  68. Comment on: Teams meeting AI note taker virus11CRT, IT administrator, r/sysadmin (self-described: The commenter's company, after a Fireflies invite reached the CEO), Reddit comment, published Oct 7, 2025
  69. Comment on: Teams meeting AI note taker virusdoctorevil30564, IT administrator, r/sysadmin (self-described: Company that allows only licensed Copilot for meetings), Reddit comment, published Oct 7, 2025
  70. Comment on: Teams meeting AI note taker virusHowdyBallBag, r/sysadmin commenter (self-described: Former Fireflies user), Reddit comment, published Oct 7, 2025
  71. Fireflies.ai review on Product HuntTejasvi Ravi, Product Hunt reviewer (self-described: Work and personal calendars), Product Hunt review, published Oct 6, 2025
  72. Risks with using AI Notetakers for MeetingsSage Freeman, Associate Dean at Chemeketa Community College (Chemeketa's Center for Academic Innovation steering faculty from free notetakers to Zoom AI Companion), College faculty technology update, Chemeketa Faculty Hub, published Oct 2, 2025
  73. Learn about upcoming third-party "AI note-taker" application blockCase Western Reserve University, Office of Information Security (self-described: University Zoom, Microsoft Teams, and Google Meet accounts), University IT notice, The Daily at Case Western Reserve University, published Aug 27, 2025
  74. Meeting AI for Microsoft Teams that doesn't require you to disable all securityincompletesystem, IT administrator, r/sysadmin (self-described: Evaluating meeting AI for Teams and Zoom), Reddit post, published Aug 12, 2025
  75. Note-taking app that has supreme accuracy?ErwinPPC, r/productivity poster (self-described: Google Meet and Zoom calls), Reddit post, published Aug 5, 2025
  76. Fireflies.ai review on TrustRadiusMaria Sergeeva, UX and Content Designer, Career Pathway Institute (51-200 employees) (self-described: Career Pathway Institute's meetings), TrustRadius review (incentivized), published Jul 31, 2025
  77. Fireflies.ai review on Product HuntUjjwal Nambiar, Product Hunt reviewer (self-described: Important meetings of the reviewer's team), Product Hunt review, published Jun 5, 2025
  78. Fireflies.ai review on TrustRadiusSusie Ippolito, Brand Strategist, SI Brands LLC (1-10 employees) (self-described: Client meetings and client interviews that are part of what SI Brands sells), TrustRadius review (incentivized), published Apr 4, 2025
  79. UW-Madison Zoom - Third-party AI Assistant BotsUW-Madison DoIT Help Desk (self-described: University Zoom meetings), University IT knowledge base article, published Mar 27, 2025
  80. Fireflies.ai review on Product HuntSwagam Dasgupta, Product Hunt reviewer (self-described: Product discovery interviews with more than 100 marketers), Product Hunt review, published Feb 27, 2025
  81. Fireflies.ai review on Product HuntUzair Khalid, Product Hunt reviewer (self-described: Own use, including team and integration pages), Product Hunt review, published Feb 19, 2025
  82. Comment on: Ask HN: What AI tools is your company using in production?cloudking, Hacker News commenter (self-described: Tools the commenter's company uses in production), Hacker News comment, published Jan 16, 2025
  83. Fireflies.ai review on Product HuntLea L, Product Hunt reviewer (self-described: Remote meetings of the reviewer's team), Product Hunt review, published Jan 13, 2025
  84. Comment on: Stop taking meeting notes. Use iOS 18.1 voice memos + ChatGPT for perfect meeting notes & summaries (free).Successful_Support_4, r/productivity commenter (self-described: Former Fireflies subscriber), Reddit comment, published Jan 6, 2025

Jan 2025 to Oct 2026.

63 sources from practitioners, by month and sentiment.

The full readExplore all Fireflies Signals4 praise themes, 4 concerns, 2 points of agreement and 0 disagreements across all three groups, with all 84 sources open to inspect.

Where It Fits

Where does Fireflies belong in the stack?

Open Where It Fits: the Stack Field and the full map

Fireflies is Core across Create, supports Find, Analyze, and Automate, and touches Assist.

Business area
Company-wide
Function
Knowledge Work
Operating stack
AI Knowledge Work
Primary role
AI Meeting Assistant
Fireflies beside the rest of its stackThe Stack Field, every product on every layer
FootprintFireflies across the AI Knowledge Work stack. Bar height is its role on each layer.

  1. Assist

    1. AI assistant: Touches

      AI assistant, touches. AskFred answers questions about the user's meetings, and Claude, ChatGPT, and other MCP clients can query Fireflies meetings through its MCP server. Open-ended drafting and research stay with a general assistant.

  2. Find

    1. Web research: Touches

      Web research, touches. Fireflies works on meeting, email, and call content, so cited research on the public web belongs to a research tool.

    2. Enterprise search: Supports

      Enterprise search, supports. Global search and AskFred cover every meeting a user can access, and meeting channels and user groups organize them for a team. Search across the company's documents and other apps stays with an enterprise search product.

  3. Create

    1. Documents: Supports

      Documents, supports. Fireflies writes meeting summaries and AI Skill outputs. Its Email Assistant drafts Gmail and Outlook replies. The Notion integration saves notes to pages or databases. The team's documents stay in those tools.

    2. Meeting notes: Core

      Meeting notes, core. This is Fireflies' primary role. Its notetaker joins calendar meetings on Zoom, Google Meet, Teams, and other platforms, records audio and video, and writes transcripts and summaries with action items. Desktop, Chrome, and mobile capture covers calls the bot cannot join.

  4. Analyze

    1. Data analysis: Supports

      Data analysis, supports. Conversation intelligence reports talk time by speaker, sentiment, the questions asked, and topic trackers, and admins get team analytics on Business and Enterprise. Analysis of structured business data stays with an analytics tool.

  5. Automate

    1. Automation: Supports

      Automation, supports. AI Skills, Autofill CRM for HubSpot and Salesforce, Voice Agents, webhooks, and a Zapier integration that reaches more than 6,000 services act on meeting data. Multi-step automation across other apps runs in Zapier or a tool like it.

Market mapThe layers Fireflies covers, and who else owns each one.

  1. Meeting capture & notes

    CoreCreate

  2. Enterprise search & company knowledge

    SupportsFind

  3. Writing & documents

    SupportsCreate

  4. Data analysis & reporting

    SupportsAnalyze

  5. Workflow automation & agents

    SupportsAutomate

2 more layers on the full map. Core, Supports and Touches describe coverage. They say nothing about quality.

More on Fireflies

  1. GILD ReviewGILD's evaluation, with the buying facts
  2. Research2 pieces
  3. Guides4 guides
  4. Operator Insights7 operator accounts
  5. Where It FitsOn the AI Knowledge Work stack
  6. Related Products7 products